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Rugs.comReviews 5,834

4.7

From the business


rugs.com
Chester, SC, United States
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,834 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 3 days
Louisiana
1 review
0 helpful votes
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New/Old Rug
June 24, 2025

Just found a replacement for the LR rung. It was one with a pattern, that we had on a rug years ago! So glad to have our favorite rug back!

Date of experience: June 14, 2025
Florida
1 review
0 helpful votes
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Easy service includes shippin
June 24, 2025

Reasonable price for temporary rug. Great color. Good service

Date of experience: June 14, 2025
Tennessee
1 review
0 helpful votes
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Repeat Customer
June 23, 2025

Love my rug, but it needs replacing. I was thrilled to see it is still offered! It is beautiful and the quality supreme! It looks much more expensive than the great price I paid for it. Thank you for reliable rugs!

Date of experience: June 13, 2025
New Jersey
1 review
0 helpful votes
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Light blue theia rug
June 23, 2025

Great! Chatted with on line help team before I purchased. Had some questions about returns.

Date of experience: June 13, 2025
Wisconsin
1 review
0 helpful votes
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Always excellent!
June 23, 2025

Best site for Turkish high quality rugs! We love the rugs we have purchased from them.

Date of experience: June 13, 2025
Florida
1 review
0 helpful votes
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So many choices
June 23, 2025

I knew I would know the rug I needed as soon as I saw it and believe me I looked at a lot. The one I chose is just perfect... can't wait to see in on my floor

Date of experience: June 13, 2025
Ohio
1 review
0 helpful votes
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Pleasant experience.
June 22, 2025

Great and easy service. The rugs is exactly what I have been searching for.

Date of experience: June 12, 2025
New York
1 review
0 helpful votes
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Easy to select a rug needed
June 22, 2025

I've ordered from rugs.com before and was satisfied with my purchase and delivery time. Very easy to see a wide selection of rugs offered at a discounted price. Excellent quality.

Date of experience: June 12, 2025
Illinois
1 review
0 helpful votes
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Great variety and easy to order
June 22, 2025

Better options in style, size and color than other places I looked. I just placed my order so I am hopeful.

Date of experience: June 12, 2025
Texas
1 review
0 helpful votes
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Buying experience
June 22, 2025

It great to buy from Rugs.com, they platform is easy to use. Thanks

Date of experience: June 12, 2025
North Carolina
1 review
0 helpful votes
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Great Site
June 22, 2025

Much variety and easy to order. I have ordered at least 6 rugs from here this year.

Date of experience: June 12, 2025
Alabama
1 review
0 helpful votes
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New rugs for family room,
June 22, 2025

Great rugs…. Beautiful…hard to make a selection! I finally chose one that Ibelieve will incorporate all my colors and compliment the style of the room. Ease of using the site and checkout easy, uncomplicated and fast,

Date of experience: June 12, 2025
North Carolina
1 review
0 helpful votes
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Easy to find a match!
June 18, 2025

It was very simple to enter the size & colors I was looking for. I found a good match & then the check-out was very easy.

Date of experience: June 8, 2025
New Jersey
1 review
0 helpful votes
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My New Rug
June 18, 2025

I was looking for a new rug for my entry, so of course I went to Rugs.com to look. I'm sure glad I did, because not only do they have a wonderful selection, but they are also having a GREAT SALE! Don't miss out!

Date of experience: June 8, 2025
Washington
1 review
0 helpful votes
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Round rug with bright colors
June 17, 2025

Easy search. Easy purchase. Fast check out. Overall a quick and efficient site. Can't wait for it to arrive.

Date of experience: June 7, 2025
Washington
1 review
0 helpful votes
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Great prices
June 17, 2025

Site easy to navigate for a novice. Filter system lets you narrow your search quickly. Easy check out

Date of experience: June 7, 2025
Alabama
1 review
0 helpful votes
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Fantastic Company
June 17, 2025

Wonderful Extremely Positive Experience when I have ordered rugs in the past. Customer service is great. Once I ordered rugs from these folks I have not looked anywhere else.

Date of experience: June 7, 2025
Virginia
1 review
0 helpful votes
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Quality and Consistency
June 17, 2025

When you are looking for a beautiful addition to your décor, this is the place for your rug needs! This is the third time I've come back as I've been genuinely impressed with their quality, customer service, and delivery. Loyal customer for life!

Date of experience: June 7, 2025
Arizona
1 review
0 helpful votes
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Great quality and price
June 17, 2025

I have purchased 3 rugs now from Rugs.com and always pleased.
The rugs are shipped quickly and last a long time

Date of experience: June 7, 2025
Arizona
1 review
0 helpful votes
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LOve your rugs
June 17, 2025

Easy shopping and nice assortment of styles size and color. Will be back when I need more rugs for sure.

Date of experience: June 7, 2025