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Rugs.comReviews 5,834

4.7

From the business


rugs.com
Chester, SC, United States
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,834 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 3 days
Montana
1 review
0 helpful votes
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Abstract Bath Rugs.
June 16, 2025

So many fine choices! Looked at Rugs.com for months. Then this one popped up. It was the best for us.

Date of experience: June 6, 2025
Texas
1 review
0 helpful votes
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Awesome Shopping Experience
June 15, 2025

It was with ease that I made another purchase from Rugs.com. The hardest part was choosing from so many options!

Date of experience: June 5, 2025
Illinois
1 review
0 helpful votes
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LOTS OF RUGS TO CHOOSE FROM!
June 15, 2025

There were terrific prices, especially on sale rugs and so many sizes and patterns to choose from. It would be hard not to find what you were looking for.

Date of experience: June 5, 2025
California
1 review
0 helpful votes
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Reliable rug merchant
June 15, 2025

Repeat customer, always pleased with affordable rugs. Great selection! Easy to order, free shipping and really rapid delivery.

Date of experience: June 5, 2025
California
1 review
0 helpful votes
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Great addition to beautification!
June 15, 2025

Every project is complete with a Rugs.com addition…perfect finish! Color has been right on and always with a performance pad.

Date of experience: June 5, 2025
Arkansas
1 review
0 helpful votes
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Not a happy camper!
June 15, 2025

My rug was shipped to me folded and not rolled. It has been a night mare trying to get it to lay down. My room has been a mess with books stacked on top of the carpet pressing the creases out.

Date of experience: June 5, 2025
North Carolina
1 review
0 helpful votes
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Rug received full of folds & waves
June 14, 2025

We are not happy with the condition our rug arrived in. The last one that we returned was not nearly as bad as this one. It will not be easy to get the wrinkles out. Very disappointed.

Date of experience: June 4, 2025
Oklahoma
1 review
0 helpful votes
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Blue Runners
June 11, 2025

Was able to use manufacturer information and color desired to quickly find runners to fulfill my needs. Appreciate the expeditious free delivery.

Date of experience: June 1, 2025
Arkansas
1 review
0 helpful votes
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Ken H from Arkansas
June 11, 2025

It was fast and easy, and quick with a lot to choose from. We shall see how long it takes to get them.

Date of experience: June 1, 2025
Texas
1 review
0 helpful votes
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Patio rugs
June 11, 2025

After searching online and in local shops for striped patio rugs for days, I came across rugs.com. I was happy to see the options I had since no one had nice looking striped rugs in stock for the sizes I needed. My cushions for my outdoor furniture are pretty vibrant so I needed colors that would tone that down a bit and blend well. I found the perfect color and used the camera option to see it in my. Area. That made my decision so easy! I'm very happy with what I ordered! Bonus that they were all on sale!

Date of experience: June 1, 2025
Florida
1 review
0 helpful votes
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Happy with my order
June 10, 2025

Found exactly what I was looking for at 78% off. I've spent a lot of time and effort tracking this sucker down and I can tell you it is exactly what I'm looking for and I'm very satisfied. I chose the gold of the five or six color choices available.

Date of experience: May 31, 2025
Florida
1 review
0 helpful votes
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Persian Rugs
June 10, 2025

Placing our order for two rugs was quick and easy. We're looking forward to receiving them shortly. We're looking forward to using them for many years to come.

Date of experience: May 31, 2025
Tennessee
1 review
0 helpful votes
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Bought 5 Rugs
June 10, 2025

I recently purchased a total of 5 rugs from Rugs USA. I have received 3 of them and they are quality rugs. The prices are great! I have 1 more coming and I trust that they will be as good as the 3 I have!

Date of experience: May 31, 2025
Colorado
1 review
0 helpful votes
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Rug shopping
June 10, 2025

Everything was clear and easy. Thankful. I appreciate the sale price and all the color options for the outdoor rug. Thank you.

Date of experience: May 31, 2025
California
1 review
0 helpful votes
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Ordering only
June 10, 2025

Ordering was easy, checkout provided clear and accurate details. Don't know about quality of purchases, but hoping for the best.

Date of experience: May 31, 2025
Rhode Island
1 review
0 helpful votes
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New Shag Rug
June 10, 2025

Just placed order shipping was free big plus for me compared to store options. We'll see on the rest when rug shows up. Can only give 4 stars until rug shows up. Thanks easy and simple to order.

Date of experience: May 31, 2025
Texas
1 review
0 helpful votes
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Kid's Rugs
June 9, 2025

Love the choices and the prices! Website was easy to use and checkout was a breeze. I will recommend to family and friends in the future.

Date of experience: May 30, 2025
Washington
1 review
0 helpful votes
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Here comes our new rug
June 9, 2025

Easy Peasy. We made our selection from dozens of beautiful choices and look forward to our new rug. We just can't wait to see it.

Date of experience: May 30, 2025
Pennsylvania
1 review
0 helpful votes
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Easy Peasy Rugs To Go!
June 9, 2025

Rugs Dot Com has a huge selection of rugs at great prices. They also have a cool feature where you csn see the rug in your room before you purchase it! All you have to do is take a picture of your room, then pick a rug on the website, and like magic, you will see that rug appear in your photo. It makes choosing the correct rug for your space easy peasy! And after you order, your rug(s) arrive quickly!

Date of experience: May 30, 2025
Indiana
1 review
0 helpful votes
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Great shopping g
June 9, 2025

Had a very good experience., I liked the rug I picked out very much. I had been looking for a rug in this pattern that is washable. The service was very good.

Date of experience: May 30, 2025