Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,903 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
It was pretty sweet being able to input precise description of what I wanted, but the icing on the cake was being able to see how the rug I wanted looked in the space for which it was intended. This was particularly helpful in deciding on color as well as pattern. Thanks!
Their site said if I ordered today (Memorial Day) rug would be shipped that day with two shipping indicating a May 29 arrival.
I did not expect that with Memorial Day but did expect a Thursday arrival.
The pad got shipped and will be here Thursday.
The rug never got shipped so I just called and they said it would ship in 24 to 48 hours and then take 2 to 7 days to get here.
If they were honest in the beginning I would have just waited. Now I will never do business with them again.
It was easy to choose a rug with the colors I needed and the right size for our outdoor patio
Thank you
Easy purchase except that when I wanted to use my PayPal account the system would not go to my account. The Rugs are beautiful and the prices allow me to add beauty to my humble home.
I wasn't aware that I had a credit freeze on 2 accounts and I was able to lift them because of your assistance. Thank you very much
Easy. Economical.Nice rugs. Fast shipping. Usable website.
Great products at a great price! I absolutely recommend
Site is easy to use. Everything is clear and easy to understand.
After looking in so many places for rugs…. I'm extremely picky…. I found the perfect ones and at great prices! It was so easy to order! I will definitely be back!
It is very easy to put in what type of rug, color and price and narrow down the choices very quickly.
So far seems easy to order. Waiting for my first order to be delivered and the process to be complete. Will give a review when I receive my product.
I have order several rugs from Rug.com, I love the quality, fast shipping and have never been disappointed in my purchase.
Delivered to wrong address. Picture submitted is not my home...contacted customer service...still waiting for my rugs.
Loved how many filters there were available. I was looking for a specific material and size and with all the options the shopping experience was really enjoyable.
Always fun to shop here. Many filters to narrow down the search, which can run into the many 100s for me! And I actually found a square rug. No one ever has square rugs!
I just purchased an outdoor rug and the process was effortless! I had spent quite awhile on another website to no avail. I am anxiously awaiting my new animal print rug!
Everything was super easy until I got to the shipping/payment form. It had my credit card info but wouldn't put in the security code and wouldn't take an alternate phone number.
Had a hard time trying to order 2 of the same style rugs, I guess there's a duplicate wall. Anywhoo, I got one close to the other, I'm happy 😁
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members