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Rugs.comReviews 5,903

4.7
How would you rate Rugs.com?
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,903 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 2 days
Delaware
1 review
0 helpful votes
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Easy to navigate to size, love free shipping. Hoping colors are as picture shows

Date of experience: June 13, 2024
South Carolina
1 review
0 helpful votes
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Very pleased
June 23, 2024

This site is easy to navigate, plenty of options. Third site that Ive been on and I enjoyed this one. Check out is quite easy, just a pleasure to shop it.

Date of experience: June 13, 2024
Georgia
1 review
0 helpful votes
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Easy to buy
June 21, 2024

I recently purchased a rug from Rugs.com, and I'm very pleased with my experience. The website was easy to navigate, and the customer service was excellent. The rug arrived on time and matched the description perfectly. Highly recommend!

Date of experience: June 11, 2024
Michigan
2 reviews
0 helpful votes
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Easy Peasy
June 21, 2024

Easy to navigate and understand. Placed the order in a couple minutes. Already have a larger size, buy moving and need a smaller, also. So glad you still have them! Thanks!

Date of experience: June 11, 2024
Texas
1 review
0 helpful votes
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Correct color
June 21, 2024

The color is spot on, on the web page. Very pleased.

Date of experience: June 11, 2024
Tennessee
1 review
0 helpful votes
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Lots Of Choices
June 21, 2024

My wife and I were looking for an area rug for our bedroom. The site is easy to use and well organized. We found exactly what we were looking for and the price was reasonable too.
This was my third purchase from rugs.com and I was pleased with our previous purchases so I'm confident I'll be happy with this one too.

Date of experience: June 11, 2024
Minnesota
1 review
0 helpful votes
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Deck/Patio Rugs
June 21, 2024

Great Experience. This is the third time I've purchased from Rugs.com. Each time has been 5 stars. I can't say enough good things about it…products are excellent, shipped and received as promised, ease of ordering, price is reasonable. Also I did return a rug pad as I ended up not needing it and the return and credit to my account was easy and timely. I recommended to a friend and she is 100% satisfied as well.

Date of experience: June 11, 2024
New York
1 review
0 helpful votes
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Happy shopper
June 16, 2024

Happy with service, ordering and delivery, thank you.

Date of experience: June 6, 2024
Florida
1 review
0 helpful votes
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Always easy to order and, the rugs are incredibly beautiful.

Date of experience: June 6, 2024
California
1 review
0 helpful votes
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Easy peasy shopping
June 16, 2024

I have been on the look out for an outdoor rug for our patio and Rugs.com had all we needed. We are getting short on time as summer is here and the outdoor living is upon us. I can't wait to see this beautiful rug in person.

Date of experience: June 6, 2024
Wisconsin
1 review
0 helpful votes
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One More
June 16, 2024

I took delivery yesterday of two rugs from rugs.com. I was so satisfied, I am buying another one today. Great quality at a great price. Awesome experience!

Date of experience: June 6, 2024
New York
1 review
0 helpful votes
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Easy to find any product
June 14, 2024

A returned customer. My experience as been without no remorse. Was able to find all my products at a good and discounted price.

Date of experience: June 4, 2024
Ohio
1 review
0 helpful votes
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Three outdoor rugs
June 14, 2024

I finally placed an order with Rugs.com. It's been a long time coming! Great website, easy to navigate, and view.

Date of experience: June 4, 2024
Alabama
1 review
0 helpful votes
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Great rugs
June 14, 2024

I have bought a rug before and loved my rug good quality

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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Great rugs!
June 14, 2024

I have gotten several rugs from here, never disappointed. Rugs are as pictured and great quality.

Date of experience: June 4, 2024
Ohio
1 review
0 helpful votes
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Reputable Quality
June 14, 2024

The reputation of this company is refreshing to experience. The website was easy to navigate, and I mentioned buying area rugs from Rugs.com to my friends. A few endorsed this company, and others were not familiar with this business. All in all, the aspects of my experience have been stellar!

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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Easy ordering process
June 14, 2024

Saved information makes ordering easy, looking forward to another rugs.com product.

Date of experience: June 4, 2024
Utah
1 review
0 helpful votes
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User Friendly Web Site
June 9, 2024

Haven't received the carpets yet but the ordering process is very convenient.

Date of experience: May 30, 2024
New York
1 review
0 helpful votes
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Just what I needed--quickly
June 9, 2024

In a few minutes, I found just what I was looking for. There were a lot of choices in size, so I got just what I needed. No fuss.

Date of experience: May 30, 2024
California
2 reviews
0 helpful votes
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Easy to purchase
June 9, 2024

The rugs were very easy to purchase and navigation was very simple as well. Enjoyed viewing the attached videos as well.

Date of experience: May 30, 2024