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Rugs.comReviews 5,903

4.7
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,903 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 2 days
Pennsylvania
1 review
0 helpful votes
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Great rugs
July 14, 2024

Large selection and rugs seem of good quality and good reviews. Liking also that I found them on sale. Thanks!

Date of experience: July 4, 2024
California
1 review
0 helpful votes
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So Easy
July 14, 2024

Compared to buying in a physical store… so much easier (rolled carpets are heavy and hard to sift through at big box stores)

Date of experience: July 4, 2024
Georgia
1 review
0 helpful votes
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Quick and easy.
July 14, 2024

Thank you...
The rigs looks great and fits what we needed. Quick and easy.

Date of experience: July 4, 2024
South Dakota
1 review
0 helpful votes
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Fun Site
July 14, 2024

Love your site. Easy to use and I love being able to see the rug in my room.

Date of experience: July 4, 2024
New York
1 review
0 helpful votes
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Rug order
July 14, 2024

Ordering is convenient with options to view the rug in your room online. Lots of rugs to choose from.
Appreciate free shipping and returns!

Date of experience: July 4, 2024
Washington
1 review
0 helpful votes
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Super fast shipping!
July 14, 2024

Finally found a rug with right color combination of grey/beige.
We have carpeting in part of Master bathroom. Thankfully not in toilet area.
My dog decoded to "dig" a hole in carpet in front of sinks! We needed a thin rug to cover this unsightly blight on the floor.
Found the perfect one at Rugs.com.
Quick shipping, protective packaging. Great price.
Love how it looks.

Date of experience: July 4, 2024
Utah
1 review
0 helpful votes
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Second time buyer-
July 12, 2024

The use of the website is user friendly. The description and colors are spot on when the carpet arrives. I have purchased runners and an 8x10 5 years ago. I took my runners to the dry cleaner where they were professionally washed. Vacuumed the 8x10 regularly, spot cleaned, and had it professionally cleaned. They lasted 5 years and am purchasing a new 9x10 because of wanting a new design. I hope this new carpet lasts as long.

Date of experience: July 2, 2024
Georgia
1 review
0 helpful votes
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Rug shopping
July 12, 2024

Easy to look at and great selection compared to other websites. When I'm in the market for another rug I'll definitely go to your site!👍

Date of experience: July 2, 2024
Florida
1 review
0 helpful votes
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Great variety
July 12, 2024

Wonderful selection of rugs, casual time to see all, prices are fine, and ordering was simple.

Date of experience: July 2, 2024
West Virginia
1 review
0 helpful votes
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Question On Warranty
July 12, 2024

Agent was fast & added a web-site to refer to. Also added if any assistance needed to contact customer service if there was an issue with the product.

Date of experience: July 2, 2024
Ohio
1 review
0 helpful votes
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Happy customer!
July 12, 2024

Great prices! Beautiful rugs! Speedy delivery!
The colors in my rug were just like the picture on the website. I have ordered many rugs from many different company's and Rugs.com have top them all!

Date of experience: July 2, 2024
Virginia
1 review
0 helpful votes
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Great Prices - Great Rugs!
July 12, 2024

Probably my 4th purchase. Love these RUGS. You can find most any shape, color and shipping was fast.

Date of experience: July 2, 2024
New York
1 review
0 helpful votes
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Excellent quality
July 12, 2024

I'm very pleased with the quality of my rug and it was delivered right on time

Date of experience: July 2, 2024
Colorado
1 review
0 helpful votes
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Excellent Rugs and Fast Service
July 8, 2024

Ordered a dining room rug and pad it came in within three days and it was packaged together nicely. The pad is high quality and does not slip on our hardwood floors. The rug is cushy soft and beautiful! So happy!

Date of experience: June 28, 2024
Florida
1 review
0 helpful votes
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Easy Peasy
July 7, 2024

The process was seamless. To choose, cart, apply credit and completely checkout took less than 1 min. This is my second order with Rugs.com.

Date of experience: June 27, 2024
Massachusetts
1 review
0 helpful votes
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Great selection and value
July 7, 2024

This is the 2nd or 3rd order I have placed with Rugs.com. I have been very happy with the shopping experience and also with the rugs I already have.

Date of experience: June 27, 2024
Georgia
1 review
0 helpful votes
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Frustrated
July 7, 2024

Received the rug this morning. Unfortunately the rug is not navy blue and doesn't work with my decor. How do I return it?

Date of experience: June 27, 2024
South Dakota
1 review
0 helpful votes
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Rug rugs and more rugs
July 5, 2024

Best site to find what your looking for - no sense to go to another site rugs.com has it all.

Date of experience: June 25, 2024
Indiana
1 review
0 helpful votes
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Buy all of your area rugs here!
July 5, 2024

This is the second time I have used this company and I'm 100% satisfied with the selection, delivery and quality!

Date of experience: June 25, 2024
District of Columbia
1 review
0 helpful votes
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Rugs for Camper
July 5, 2024

I found this website when I was looking for rugs for our camper. The website was very user friendly and I was able to find exactly what I envisioned for the look I wanted. The prices were so good I decided to purchase the second rug I needed at the time of my first purchase. Both rugs were delivered in great time and they look fantastic in our camper!

Date of experience: June 25, 2024