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Rugs.comReviews 5,903

4.7
How would you rate Rugs.com?
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,903 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 2 days
Illinois
1 review
0 helpful votes
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Very satisfied.
August 11, 2024

The ordering process was very easy. We are very happy with our Rugs.com purchases.

Date of experience: August 1, 2024
South Carolina
1 review
0 helpful votes
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So far, so good!
August 9, 2024

The rugs ae supposed to be here on Thursday! Fingers crossed!

Date of experience: July 30, 2024
Texas
1 review
0 helpful votes
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Always great
August 9, 2024

I've purchased several rugs, different kinds, from Rugs.com & they're always great and arrive quickly. I've stopped shopping anywhere else.

Date of experience: July 30, 2024
Florida
1 review
0 helpful votes
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Office rug
August 9, 2024

It was great to be able to view the rug in the exact space I am placing it. Easy to view, and easy to order.

Date of experience: July 30, 2024
Alabama
1 review
0 helpful votes
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Great
August 4, 2024

Positive, I've ordered from site before and it was overall great experience. Pleased with purchases.

Date of experience: July 25, 2024
California
1 review
0 helpful votes
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Love the Room I!
August 4, 2024

Great variety of rugs!"See in my room"
Excellent feature. Made the selection easy!

Date of experience: July 25, 2024
Georgia
1 review
0 helpful votes
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Easy
August 4, 2024

Very easy to order this rug and I'm sure it will look great on our terrace

Date of experience: July 25, 2024
Pennsylvania
1 review
0 helpful votes
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Frustrating Checkout Experience
August 4, 2024

I recently discovered Rugs.com, and like their selection and free shipping/returns policies, however, I found the checkout experience to be frustrating, as I could not make a PayPal or Venmo purchase, even though they offer these as options. I hope they are able to fix these glitches.

Date of experience: July 25, 2024
North Carolina
1 review
0 helpful votes
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Rug for entry
August 4, 2024

Good selection and prices. Have done business with Rugs.com and good customer service.

Date of experience: July 25, 2024
Utah
1 review
0 helpful votes
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Fun rugs!
August 2, 2024

It was a bit harder than usual but it may have been because I couldn't decide exactly what I wanted.

Date of experience: July 23, 2024
North Carolina
1 review
0 helpful votes
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Quick and Easy!
August 2, 2024

Using the filters for size and desired color made the process quick and easy. 😊 Thanks!

Date of experience: July 23, 2024
Montana
1 review
0 helpful votes
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Area rugs
August 2, 2024

I really like the show me this in my room application. This way I know what size to order, and how it looks in my room.

Date of experience: July 23, 2024
Oregon
1 review
0 helpful votes
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Excellent Rugs
August 1, 2024

This is my third time buying a rug from Rugs. Com. I love my rugs!

Date of experience: July 22, 2024
New York
1 review
0 helpful votes
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I love the rugs that are offered here...I have ordered before and am always pleased...

Date of experience: July 22, 2024
Washington
1 review
0 helpful votes
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Easy
July 28, 2024

Easy to use large amount to choose from different areas was able to get good idea what it would look like

Date of experience: July 18, 2024
Colorado
1 review
0 helpful votes
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Great customer service
July 28, 2024

I had to return a rug because I had misread the information and the rug would not work where I needed it. Rugs.com went above expectations to take care of the problem! I ordered a replacement immediately.

Date of experience: July 18, 2024
Virginia
1 review
0 helpful votes
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Good experience
July 28, 2024

First time I purchased from you.
Nice selection.
Very easy checkout.

Date of experience: July 18, 2024
California
2 reviews
0 helpful votes
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Fast and easy!
July 28, 2024

Fast and easy ordering. I am surprised how many sizes and colors there are to choose from. I hope to leave another review when I receive the rug.

Date of experience: July 18, 2024
Kansas
1 review
0 helpful votes
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Good job
July 28, 2024

I enjoyed shopping on your site for the first time, I hope I am happy with my purchase.

Date of experience: July 18, 2024
Texas
1 review
0 helpful votes
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Great selection and price!
July 28, 2024

Great selection and sizes to choose from! Found the perfect rugs and colors for my home. Easy checkout, discounts available, and FREE shipping!

Date of experience: July 18, 2024