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Rugs.comReviews 5,903

4.7
How would you rate Rugs.com?
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,903 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 2 days
North Carolina
1 review
0 helpful votes
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Rug
August 23, 2024

Liked that I could download my room photo & see exactly how it would look!

Date of experience: August 13, 2024
North Carolina
1 review
0 helpful votes
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Rugs
August 23, 2024

Pleased liked the service and the color choice.Will be ordering from this site

Date of experience: August 13, 2024
Tennessee
1 review
0 helpful votes
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Fabulous rugs- easy site to use
August 22, 2024

I have now ordered 3 different rugs from Rugs.com
All of them were as pictured on the website and the quality is great for the price! They are my place I'll get all my rugs now. Easy check out and shipping time was not bad at all.

Date of experience: August 12, 2024
Maryland
1 review
0 helpful votes
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Great rugs!
August 18, 2024

We have ordered from rugs.com multiple times and been completely satisfied with each purchase. Highly recommended for selection and service.

Date of experience: August 8, 2024
Washington
1 review
0 helpful votes
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Great selection
August 18, 2024

You've got a great selection of rugs here and I like that they're made in places other than China!

Date of experience: August 8, 2024
Kentucky
1 review
0 helpful votes
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Missing info
August 18, 2024

I would like to know the weight of the outdoor rug I purchased.

Date of experience: August 8, 2024
Florida
1 review
0 helpful votes
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4th time to order
August 18, 2024

The site is nice to navigate and I was super happy with my previous purchases, have confidence that my anti fatigue mat will be great quality as well!

Date of experience: August 8, 2024
Florida
1 review
0 helpful votes
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Classroom rugs
August 18, 2024

Ordered 5 round rugs last year for my Music Classroom. Have held up great! Place an order for 4 more rugs!

Date of experience: August 8, 2024
South Dakota
1 review
0 helpful votes
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New Rug
August 18, 2024

Very easy to search and find just the right rug for my living room. Good choice of rugs at a very good price.

Date of experience: August 8, 2024
Nevada
1 review
0 helpful votes
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New outdoor rug
August 16, 2024

Just happened to be: right size, right color, right price.

Date of experience: August 6, 2024
Pennsylvania
1 review
0 helpful votes
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Area rugs
August 16, 2024

Good selection, large number of sizes and easy to order.

Date of experience: August 6, 2024
Nevada
1 review
0 helpful votes
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Placing order
August 16, 2024

Very easy to place and process order.Recieved confirmation immediately. Can't wait to see the beautiful carpet I ordered.

Date of experience: August 6, 2024
Washington
1 review
0 helpful votes
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The Best Quality
August 16, 2024

I ordered five rugs from a big 10x12 to runners. I am very pleased with the amount of time it took. And how pleasant the quality of the rugs are. The only thing I can say they are more red than the orange in the pictures. But we love them in an add instant color to our new flooring. Highly recommend.

Date of experience: August 6, 2024
North Carolina
1 review
0 helpful votes
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Very easy, good price. I rolled mine an opposite direction and went shopping for about three hours, and when I came back and laid perfectly flat, very happy with this purchase, I will be buying more

Date of experience: August 3, 2024
California
1 review
0 helpful votes
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Very easy and clear purchase!
August 11, 2024

Thank you for the easy navigation through all the options. Very pleased.
Andrew

Date of experience: August 1, 2024
New York
2 reviews
1 helpful vote
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Returning Very Satisfied Customer
August 11, 2024

This is my second purchase from Rugs.com. Their selection is incredible, the quality of their rugs are much better than I expected and their prices are exceptional! My last purchase arrived quickly and in perfect condition and I am confident that my new purchase will be too. I highly recommend Rugs.com!

Date of experience: August 1, 2024
Florida
1 review
0 helpful votes
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Beautiful selection, all price ranges, easy to navigate site! Hope this is as good as it sounds!

Date of experience: August 1, 2024
Idaho
2 reviews
0 helpful votes
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Great selection! Great prices
August 11, 2024

I have bought several rugs from this company and have been completely satisfied with every single one.
Guess that's why I continue to come back and also recommend them to friends and family.

Date of experience: August 1, 2024
Delaware
1 review
0 helpful votes
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Beautiful rugs!
August 11, 2024

Your rugs are so lovely, it was hard for me to choose! And the prices are great. I was able to get a 4x6 rug and matching runner for 100.00! This will be my go to in the future when I need a rug.
Thanks!

Date of experience: August 1, 2024
California
1 review
0 helpful votes
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I have purchased four rugs in two separate transactions. I discovered Rugs.com on a social media marketplace. I NEVER click on store ads, but the sale pricing and great photography caught my eye. I'm so glad I did. Their website it so easy to navigate and the choices are endless. Beautiful real life pictures of every color available in each pattern. Several sizes and odd shapes too, not just the basic. This website saved me many trips to the many stores that sell outdoor rugs. I shopped from the couch and found exactly what I was looking for both times. Rugs arrived on time in fantastic condition. They looked identical to the photos on the website and matched each other in color and weave even though they were different in size. Their return policy is outstanding so I had no hesitation ordering. Thanks Rugs.com!

Date of experience: August 1, 2024