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Rugs.comReviews 5,902

4.7
How would you rate Rugs.com?
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,902 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 3 days
New York
1 review
0 helpful votes
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Easy
November 9, 2024

Website very clear.easy to navigate.prompt shipping

Date of experience: October 30, 2024
Nevada
1 review
0 helpful votes
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Ordering process is quick!
November 9, 2024

Ordering online is very easy! I ordered the round rug previously and the delivery time was quite fast and satisfactory!

Date of experience: October 30, 2024
Iowa
1 review
0 helpful votes
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Experience
November 9, 2024

Easy to find the size and color I was looking for. Great prices also.

Date of experience: October 30, 2024
New York
1 review
0 helpful votes
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Great product
November 9, 2024

Ordered 2 rugs the other day and they arrived today. Fantastic products and great prices. We ordered another one today.

Date of experience: October 30, 2024
Michigan
1 review
0 helpful votes
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Great experience!
November 9, 2024

Great rugs, great prices, great customer service!
Thank you!

Date of experience: October 30, 2024
Florida
1 review
0 helpful votes
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Great site
November 9, 2024

This is my second or third time ordering with rugs.com. They deliver what they promise and quickly. Can't go wrong with the prices.

Date of experience: October 30, 2024
North Carolina
1 review
0 helpful votes
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Runner Rug
November 9, 2024

As this is my first purchase, I cannot yet give a fair rating.

Date of experience: October 30, 2024
South Carolina
1 review
0 helpful votes
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Awesome selection of products
November 8, 2024

Website was easy to use and filter. Selection of choice were great. Price sales of carpets were great.
Free shipping good deal.

Date of experience: October 29, 2024
Arizona
1 review
0 helpful votes
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Rugs
November 8, 2024

Not sure if order went through!@@

No date on arrival time

Date of experience: October 29, 2024
West Virginia
1 review
0 helpful votes
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Happy with rugs.
November 8, 2024

We have purchased several rugs and have been happy with every purchase.

Date of experience: October 29, 2024
New Hampshire
1 review
0 helpful votes
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I was able to get an agent to respond very quickly with accurate information about the materials used and Oeko-Tex certification of your products, but the site doesn't allow searches to be filtered by Oeko-Tex certification. Using Oeko-Tex as a search keyword yields no results.

I happened to notice that at least in the size I was searching, products produced in Turkey are Oeko-Tex certified, while those produced in Egypt are not. But this also wasn't possible to search. I had to figure out by hand which collections were certified and filter that way.

Date of experience: October 29, 2024
Illinois
1 review
0 helpful votes
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Easy navigation
November 8, 2024

It was very easy to navigate through the website.
It was nice to see the different colors in the photos.
There's such a wide range of sizes, you're sure to find one that fits.

Date of experience: October 29, 2024
Massachusetts
1 review
0 helpful votes
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6x9 grey Oregon rug
November 8, 2024

First time using rugs.com.

Found what I was looking for. Clumsy way to select add to cart after I found item to purchase

Date of experience: October 29, 2024
Ohio
1 review
0 helpful votes
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Nice rug
November 8, 2024

Variety of rugs and sizes easy to choose and order

Date of experience: October 29, 2024
California
1 review
0 helpful votes
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Order # SKU#6309636
November 5, 2024

You sent wrong size. WE ordered 5x5 and received 3x3. Please advise how this will be handled.

J.D.Baker

Date of experience: October 26, 2024
Maryland
1 review
0 helpful votes
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Lovely rug
November 3, 2024

Beautiful quality rug delivered on time with excellent instructions.

Date of experience: October 24, 2024
Mississippi
1 review
0 helpful votes
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Smooth & easy
November 3, 2024

I haven't received my rug yet, but check out was smooth & easy.

Date of experience: October 24, 2024
North Carolina
1 review
0 helpful votes
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Easy to buy
November 3, 2024

Found the rug I wanted fast and easy and the color I wanted

Date of experience: October 24, 2024
New Jersey
1 review
0 helpful votes
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Easy breezy purchase
November 3, 2024

Easy viewing, lots of options of patterns and sizes!

Date of experience: October 24, 2024
Alabama
1 review
0 helpful votes
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Great rugs
November 3, 2024

Always good quality and price have had very good experience

Date of experience: October 24, 2024