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Rugs.comReviews 5,902

4.7
How would you rate Rugs.com?
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,902 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 3 days
Florida
1 review
0 helpful votes
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Love this company
November 3, 2024

Great area rugs, great prices, and on time shipping!

Date of experience: October 24, 2024
New York
1 review
0 helpful votes
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Great choice
November 3, 2024

Easy to order came in a decent amount of time. Good quality I love being able to view it in this room with the app that you supplied very help.
I did receive an email with a coupon to give a review and to send a picture, but I was not home at the time and I can't find that coupon. It was 20% off. I would like to order a matching rug to go with the one that I have, are you able to do that for me at this point?

Date of experience: October 24, 2024
Colorado
1 review
0 helpful votes
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Round rug 8'8" very good price
November 3, 2024

Needed round rug for round dining table at new house. RUGS
COM made it so easy to select, ship, and pay. Cannot wait to receive my new rug!

Date of experience: October 24, 2024
California
1 review
0 helpful votes
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6x9 carpet
November 3, 2024

Easy to use love it will most likely come back to you for my runners.

Date of experience: October 24, 2024
Iowa
1 review
0 helpful votes
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My abstract hallway!
November 2, 2024

It's been amazing Thank you rugs.com for allowing me to place a picture of the rug in my hallway. Coolest thing ever!

Date of experience: October 23, 2024
California
1 review
0 helpful votes
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Thanks for the new rugs
November 2, 2024

It is very easy to order the the rugs that I wanted. Thank you very much I hope they work for me. It's hard to rate the rugs untill I get them, so I will give you four star for the ease of ordering.

Date of experience: October 23, 2024
Louisiana
1 review
0 helpful votes
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Delana s. Choice
November 2, 2024

I have purchased rugs fromrugs.com now for about 26 years each time I needed a room size rug I purchased from them because they were cheaper softer. Thicker was just my choice of look and price of the rugs.

Date of experience: October 23, 2024
Florida
1 review
0 helpful votes
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Excellent
November 2, 2024

Was excellent everything was explained and it all went very smoothly.

Date of experience: October 23, 2024
New York
1 review
0 helpful votes
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Love all my carpets!
November 2, 2024

This is the only place to buy rugs! They deliver exactly what you've ordered, and everything is so nicely made. I have rugs in every room of the house and they're all well made and perfect for the space.

Date of experience: October 23, 2024
Georgia
1 review
0 helpful votes
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Rug order
November 2, 2024

I ordered a rug and the process was easy and fast. The price on the rug was more than outstanding. Can't wait to get it.

Date of experience: October 23, 2024
Georgia
1 review
0 helpful votes
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Repeat customer
November 1, 2024

I am a repeat customer. The rugs that I purchased are exactly as shown in the website. Good products, fast shipping.

Date of experience: October 22, 2024
California
1 review
0 helpful votes
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Alway Plenty of Choices
November 1, 2024

Great rugs, for great prices, which makes it hard to make great choices…

Date of experience: October 22, 2024
Washington
1 review
0 helpful votes
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Easy peasy
November 1, 2024

Love this site. Huge selection, free shipping and great deals!

Date of experience: October 22, 2024
New York
1 review
0 helpful votes
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Great Buy
November 1, 2024

Easy navigating, good choices & easy check out. Navigating, good choices & easy check out.

Date of experience: October 22, 2024
California
1 review
0 helpful votes
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Rugs.com
November 1, 2024

I really like the option and the ability to see what the rug Will look like in the area and I love their sells great deals

Date of experience: October 22, 2024
Washington
1 review
0 helpful votes
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So far, everything was easy, fast, clear and not frustrating. We'll have to see how shipping goes and if course product quality turns out. I will update the posting and review at that point. Ordered on Oct. 22,2024

Date of experience: October 22, 2024
Ohio
1 review
0 helpful votes
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Rug purchase
November 1, 2024

Good choice of rugs. Multiple sizes available in same rug. Good choice of colors and easy website to explore

Date of experience: October 22, 2024
Ohio
1 review
0 helpful votes
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Ordering Was a Breeze!
November 1, 2024

I found the rug on the site and followed the directions for ordering! Fingers crossed that it will work!

Date of experience: October 22, 2024
North Carolina
1 review
0 helpful votes
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Easy to order.
October 27, 2024

Easy to order, plenty of good information on size and shape.

Date of experience: October 17, 2024
New York
1 review
0 helpful votes
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Pleasant experience
October 26, 2024

I have been wanting an inexpensive rug for my dining room for some time. I found the color and size that I wanted, and I think it will work very well. I was a little disappointed that I could not find the type I initially looked for (a low-pile washable rug), but you can't have everything.

What I was looking for was options and pricing, and I was very impressed with those.

Date of experience: October 16, 2024