Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,902 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
The selections are wonderful and very good descriptions are provided.
Site very easy to navigate. They have everything together so you don't not have to jump all around to find what you want. GREAT SELECTION!
Just placed first order have not received yet.Hopefully, it coabsolutely and rubs are high quality and in good condition.Website was easy to work with
I have just ordered my fourth rug is this color and design. I enjoy having them in different rooms; they add dimension to my Asian decor. They are just beautiful, and I may need more!
They are all very lovely, colors are great!
They look like good quality, since they show you up close the material. Can't wait!
It's easy to find for the items I wanted. There are many options.
Easy, had exactly what I was looking for in color and size
Filtering was simple; great page loads… the page loaded 84 per page quickly and with no bandwidth issues. Sorted through and found/selected a beautiful rug; checkout was secure and easy. I gave four stars because it would be nice to have an eta estimate on ground shipping.
Fast and easy ordering, it had great reviews so I feel sure the rug will be great. Excited to receive it.
Easy to shop with choosing rugs! Picked out the rugs to match my other rugs I got on same site
Site is easy to use. Love the see it in your room function!
The only problem I had was adding another rug to my cart. I sent an email to customer service and within 5 minutes it was working. Would recommend this company.
I adore my two rugs! Just ordered a third! Beautiful everything! No other rug company has what they have! Incredibly beautiful! And customer service is the very best money can ever buy!
I was so frustrated looking for a rug. THen I came across Rugs.com and it was so easy to find what I was looking for. You can bet I will be a forever customer.
Just ordered the 3rd & 4th Modern Rug. These two will go on our Lanai and am looking forward to "finishing" off the floor. The rugs are a wonderful asset to the room.
When I tried to enter my order on line and entered my phone number it said my phone number was in valid.
I called customer service.
I was told to put +1 in front of my phone number.
It then worked and completed my order.
I thought that was a strange "fix"
I've always been happy with every rug I've ordered from Rugs.com. They are true to their pictures and are high quality
Very easy to find what I was looking for. Just waiting to see the rug in person
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members