Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,835 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
Lots of choice and great prices. Also free shipping and free returns which is great as colors do appear different in photos.
I found the rug I was looking for, but didn't think existed, in minutes. If they follow through on the shipping speed promises, I'll be a regular customer.
Looking to protect newly laid wood flooring in hall and adjacent small areas. Able to match pattern/color to minimize distractions. Great that I could get non-slip pads also at a very reasonable pice. Easy to maneuver on the website, too. First time experience was A-OK.
Very easy to place an order. I can't wait for the rugs to come!
This is my second purchase. I loved my first rug so much, I'm back for one to put by my bed. The quality of the rugs is impeccable, and the variety of patterns can keep you looking at them for quite awhile. Thanks so much for the excellent service.
The ordering site is very easy to use. Being able to place the rug in our room, helped me see what it will look like.
Easy to use website and many sizes asked patterns to choose from. Will buy more. The process a great. I can't wait to get my new roof
Have heard good things regarding your Product, looking very forward to receiving our rug.
So convenient and easy to pick and choose the perfect rug and size. I got sooooo many compliments on rugs I bought in the past. Can't wait to get my new rugs!
Was able to order without a hassle, thank you, don't have 50 characters
Have used this company many times. They are my go to for rugs! Have been satisfied every time.
I am a returning customer with Rugs.com and I've always been pleased with their selection and the quality. Great site!
Love selection and pricing. That pads are also available is an added plus.
Never do I ever find a better price! I order everything from rugs.com and their delivery never fails and once I needed customer service and it was timely and customer focused! A rare thing these days.
This is my 2nd time purchasing from Rugs.com and site is so straight forward and easy to use, so many options to choose from... I can't wait for my new order to arrive!
I'm a customer born when 🦕 dinosaurs walked my world. You would not believe the incredible internet hassle to purchase an item on line. I get it for security reasons but seriously with the technology available today I should be able to walk through a purchase just like the one I just made. My daughter has lived and worked in Asia for five years and bless her pea picking heart for patiently listening to my gripes about the drama of some on line purchases This experience was fabulous. I don't have the product I purchased yet but high fives for the ease to make the transaction. To be honest it took me longer to write this than it did to make the purchase. I"ll get back with you when the shipment arrives. Yellow Rose 🌹 of Texas
Easy shopping experience. Size is not exactly what i was looking for but it should be just fine.
We bought this rug for the living room and just love it. So, we bought another one for the dining room. My husband collects antiques and loves this rug!
I only received one rug and I ordered 3! I am obviously not happy about my experience because now I have to take time to contact rugs.com and explain this situation and wait for the other two rugs to receive and I needed them for a 60th BD party I'm having.
This rug is durable and is just what I wanted! I've ordered a few rugs lately and they just didn't hold up to the outside weather but very happy with this one!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members