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Rugs.comReviews 5,794

4.7
How would you rate Rugs.com?
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,794 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
182
shipping
181
quality
156
This company responds to reviews on average within 3 days
Florida
1 review
0 helpful votes
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Yay!
May 6, 2021

Wow fast and easy filter, sort select and order, thank you, I hope it arrives soon!

Date of experience: May 6, 2021
Colorado
3 reviews
0 helpful votes
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Easy shopping with a great sale price!
May 6, 2021

Easy shopping with a great sale price! Appears to be a quality product.

Date of experience: May 6, 2021
North Carolina
1 review
0 helpful votes
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Fun
May 5, 2021

Lots of styles and colors, easy to navigate. Hopefully the rugs are of good quality, I'll post again after they arrive.

Date of experience: May 5, 2021
California
1 review
0 helpful votes
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Rig selel
May 5, 2021

The website was easy to navigate. I found varies rigs to my liking that worked well in my yard. Delivery time was reasonable as well.

Date of experience: May 5, 2021
North Carolina
2 reviews
0 helpful votes
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So far, so good!
May 5, 2021

I just ordered the rugs, so I can only rate on my purchasing experience which was awesome. Easy to shop, big selection, great prices, and simple checkout process!

Date of experience: May 5, 2021
Oregon
1 review
0 helpful votes
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Patio Rug Search
May 5, 2021

Incredible variety of outdoor rugs available... shopping made easy!

Date of experience: May 5, 2021
Virginia
1 review
1 helpful vote
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Easy site to order and pay
May 5, 2021

Very good, easy to fill out order. Great choice colors. Great prices, plus a discount and free shipping

Date of experience: May 5, 2021
California
1 review
0 helpful votes
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Found it!
May 5, 2021

I was looking for a small (5') round rug for my entry in a light plain gray. Lots of rugs around that have imprints but I was looking for something that didn't conflict with my other area rugs. Right away the exact type of rug I was looking for came up in my search thru Rugs.com. So happy that they made it so easy for me!

Date of experience: May 5, 2021
Florida
1 review
0 helpful votes
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My first purchase
May 5, 2021

Fast! Espero recibir la compra de la alfombra rapido

Date of experience: May 5, 2021
Virginia
1 review
0 helpful votes
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Mrs
May 5, 2021

Had the size i was looking for and like the selections of designs and colors.

Date of experience: May 5, 2021
Virginia
1 review
0 helpful votes
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Rug Purchase-Great Design
May 5, 2021

Awesome selection and Price. We have Carpet Tiles in our office and we have a Leased space with polished concrete. The carpet matches our design very close.

Date of experience: May 5, 2021
Pennsylvania
2 reviews
0 helpful votes
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Rugs
May 5, 2021

I've bought in 3 rugs from them and I must say the quality is excellent my husband Eamon spilt koolaid on the one I just took a towel and damped up in there was no stain in it was read I was very impressed that it did not leave a mark I would highly recommend rugs.com to anyone

Date of experience: May 5, 2021
New Jersey
2 reviews
0 helpful votes
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First time purchase. We'll see
May 5, 2021

First time purchase. We'll see. Was a bit frustrated when I filtered and kept getting results from rugs that were unavailable. Once it's sold it should be removed. Even when I selected see similar rugs, the alternative selections weren't even close. I found something else that I like a lot but don't love as much as the two that were sold while I was shopping.

Date of experience: May 5, 2021
New York
1 review
1 helpful vote
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Website needs work.
June 4, 2021

Too many pop ups. Too many different discounts offered from 5% to 10%. I hope the rug looks as good once I receive it. Even though free shipping is offered, you almost feel discouraged or pressured into paying for 2 day fed x after reading the possible long delays in shipping that could happen. I paid $19 and I expect this to arrive COB on 7th. We shall see.

Date of experience: May 5, 2021
California
1 review
0 helpful votes
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Professional
May 4, 2021

Good variety of products, nice patterns and fast delivery. So far I am happy though I have just received my 1st order.

Date of experience: May 4, 2021
Hawaii
1 review
0 helpful votes
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Beautiful Rugs!
May 4, 2021

I have purchased from rugs.com before and was pleased with the quality and promptness of my order. So I ordered five more with confidence.

Date of experience: May 4, 2021
Washington
3 reviews
0 helpful votes
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Small outdoor rug
May 4, 2021

Easy site to use, quick and easy.
Lots of product to choose from.

Date of experience: May 4, 2021
Wisconsin
1 review
0 helpful votes
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Excited
May 4, 2021

Hope to have in 2 days will let you know what I think once I have the product

Date of experience: May 4, 2021
Texas
1 review
0 helpful votes
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Very easy to use
May 4, 2021

Very easy to use website, great prices and variety of styles and sizes.

Date of experience: May 4, 2021
California
1 review
0 helpful votes
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Good experience. Rugs are beautiful. I bought one already. I liked it soooooooo much that I had to get another one.

Date of experience: May 4, 2021