Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,794 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
Ordered 3 rugs for my office and it was a wonderful ordering experience.
Easy, clear and concise.
Website is very user-friendly. Easy to navigate around. Associates are responsive and well-qualified with the right information to answer critical questions. Thank you great job!
I've been needing a rug, and stumbled upon your site! :)
Great selection, patterns and colors. Great quality. So glad I found rugs.com after searching almost a year!
Have purchased from here before and had a great experience. They have lots of rugs to choose from. I was pleasantly surprised but the quality.
They had a great selection easy to find clear pricing.
So easy to shop from home and the prices are great.
A lot to choose from. Easy check out. Glad I found this website.
I spent a few hours on Amazon looking for a simple blue square rug. Then I came here and found what I wanted in less than five minutes! Rugs.com is the best!
My experience was wonderful. I was able to look at and purchase very quickly.
Site was quick and easy to use. Liked the idea of the pop up offering help and a contact number. Thank you!
So I have been rug searching for at least a few months. I found one that I loved on Kohls, and kind of just sticking to stores I know. Anyways, it's sold out at kohl's, so I just Googled the rug and switched to shopping. This place popped up with an incredible price, 10% off AND the option to pay with Affirm. My home is going to be so happy, and I am super happy as well!
Easy to use... hope the delivered product looks as good as it does online
Easy to navigate the website. Called customer service before ordering. Gentleman was very helpful.
Haven't received the rug yet. But based on comments of other customers I thikI will be very pleased.
Smooth web site experience as found what I was looking for easily
Ordering our second rug today. Was happy with quick shipping of the first rug. The colors were vibrant in a playful pattern, and it's been easy to care for. It really brightened our living room. The one I've ordered today is a completely different style, more elegant, and I'm looking forward to seeing how it will look in our room.
In terms of selection experience, I love the visual search options and the search recommendations ('more like this') as well. Thank you.
I already ordered 1 rug from rugs.com and had a great experience, shipped when advised, love the color and goes great with our decor. This is my 2nd order and this time a 10'x14' for living room. Can't wait to receive in the next few days.
It was very easy. They have great prices and a very large selection.
My husband and I were searching for outdoor rugs and came across rugs.com and gave it a try. We were also looking on wayfair. We appreciated the variety of rug options on Rugs.com and the customer service was fast and helpful. The prices with extra 10% off discount and free shipping also contributed to our decision to choose Rugs.com. Hopefully we will like the rugs that we selected. If not, it appears that Rugs.com has a hassle free return policy.
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- Chester, SC, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members