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Rugs.comReviews 5,983

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
184
shipping
182
returns
62
quality
158
This company responds to reviews on average within 1 day

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Oregon
1 review
0 helpful votes
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Fast & Easy
May 24, 2022

I have been shopping for a long time to find just the right area rug and colors.
This was fast and easy with FREE SHIPPING!

Date of experience: May 24, 2022
North Carolina
1 review
0 helpful votes
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Online Service
May 24, 2022

Process very easy to follow. Short and quick without several questions or screens. Hopefully a quick delivery to follow.

Date of experience: May 24, 2022
South Carolina
1 review
0 helpful votes
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Rug purchase
May 24, 2022

It was so easy to do this online, and I am technology challenged.

Date of experience: May 24, 2022
Michigan
1 review
0 helpful votes
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Awesome Rugs
May 24, 2022

Love these rugs. Use them in our RV. They are washable, come out perfect after every washing. Have had them 2 yrs.
Would buy again.

Date of experience: May 24, 2022
Wyoming
1 review
0 helpful votes
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Rugs
May 23, 2022

Easy site. Good selection. Great prices. Repeat customer

Date of experience: May 23, 2022
Florida
1 review
0 helpful votes
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Easy to use
May 23, 2022

I have purchased rugs online from four different companies. I'm talking Walmart, Target and Amazon. I found that the pictures, filtering and customer reviews we're so much easier to navigate on rugs.com.

Date of experience: May 23, 2022
Tennessee
1 review
0 helpful votes
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Easy shopping experience
May 23, 2022

I was able to find a pretty rug in the unusual size I needed

Date of experience: May 23, 2022
Texas
1 review
0 helpful votes
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Rug runner
May 23, 2022

Very fast I bought a runner a couple months ago&needed really like it good guilty would recommend it to everyone

Date of experience: May 23, 2022
New Jersey
1 review
0 helpful votes
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Love my area rug!
May 23, 2022

Easy to navigate website. Lots of styles, shapes and colors to choose from. Easy check-out.

Date of experience: May 23, 2022
Illinois
1 review
0 helpful votes
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Order as requested
May 22, 2022

Good website Order complete precise. I have scanned the website numerous times. Many options
To choose from. I am furnishing a small living room. I am attempting to put colors together, centered
Around the rug. Additionally i have been to a furniture store to put it all together. Having to wait for some items
But surely i believe the rug will set it all in place

Date of experience: May 22, 2022
Florida
2 reviews
0 helpful votes
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I am a second time buyer
May 22, 2022

I bought a couple of rugs for my daughters' bedrooms about a year ago from Rugs.com. The transaction was seemless, delivery as promised and the customer service was very swift in dealing with a small issue I had. It was such a stress free experience that today I did not even think twice about buying an outside rug from them. Looking forward to receiving it in a couple of days. Thank you so much.

Date of experience: May 22, 2022
Arizona
1 review
0 helpful votes
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Repeat buyer
May 22, 2022

This is our 3rd time ordering these rugs. We use them outdoors where the Arizona sun is very hard on them. My wife loves them. We get about 1 year out of the rugs and then we get 2 new ones. Our cats have not been able to tear them up, which is an extra benefit of these rugs.

Date of experience: May 22, 2022
Kentucky
1 review
0 helpful votes
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Buying a rug
May 22, 2022

Excellent. User friendly! Will return to order again. Very reasonable.

Date of experience: May 22, 2022
Michigan
1 review
0 helpful votes
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Braided Rug
June 20, 2022

So far so good. Have to actually see the rug... Shopping for the rug was easy.

Rugs.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 21, 2022
Florida
1 review
0 helpful votes
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Great Selection
May 21, 2022

Found the exact rug I was looking for, ordering was easy!

Can't wait to get my new rug!

Date of experience: May 21, 2022
Arizona
2 reviews
0 helpful votes
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Online Rugs
May 21, 2022

Huge selection of floor rugs in all sizes and designs. Pretty neat.

Date of experience: May 21, 2022
Florida
1 review
0 helpful votes
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Rugs
May 21, 2022

Lots of choices! The site was easy to use. I liked the feature of being able to take a picture and see the rug in the room.

Date of experience: May 21, 2022
Ohio
1 review
0 helpful votes
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Simple purchase
May 21, 2022

It's very easy to order. You can find any thing you need for your budget. The whole process is very easy

Date of experience: May 21, 2022
California
1 review
0 helpful votes
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Fast Ordering
May 21, 2022

Just waiting to see the quality of the rug. Was easy to order the rug.

Date of experience: May 21, 2022
West Virginia
2 reviews
0 helpful votes
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So many choices!
May 21, 2022

I recently replaced carpet with bamboo flooring in my living room, but now it seems cold. I'm hoping a warm rug will bring back that cozy feeling. Your site offers so many choices, and decent pricing. I hope I like my rugs when they arrive.

Date of experience: May 21, 2022