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Rugs.comReviews 5,983

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
184
shipping
182
returns
62
quality
158
This company responds to reviews on average within 1 day

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Texas
1 review
0 helpful votes
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The place to go
May 26, 2022

If you need a rug this is the place to go. They have quality

Date of experience: May 26, 2022
New York
1 review
0 helpful votes
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Outdoor Rug
May 26, 2022

Great selection of rugs in the large size that I was looking for! Free delivery in 2 days and free return sounds like a solid company! I just placed my order so I have to see the quality in person.

Date of experience: May 26, 2022
California
1 review
0 helpful votes
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Speedy Process
May 26, 2022

Hello,
It was very easy to order and check out.
Thank you.

Date of experience: May 26, 2022
South Carolina
1 review
0 helpful votes
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Rugs always arrive extremely well packaged and in a timely manner - and always as pictured and described. Have never been disappointed!

Date of experience: May 26, 2022
Pennsylvania
1 review
0 helpful votes
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Good
May 26, 2022

It was very to purchase this rug and system was very easy to access

Date of experience: May 26, 2022
Connecticut
1 review
0 helpful votes
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Site walk
May 25, 2022

Extensive selection options at great prices and easy website to navigate

Date of experience: May 25, 2022
Colorado
1 review
0 helpful votes
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Exactly what I was looking for!
May 25, 2022

Looked at so many rugs but found just the one I imagined and the perfect colors.

Date of experience: May 25, 2022
California
1 review
0 helpful votes
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I need more floors!
May 25, 2022

I've purchased several rugs from rugs.com. Each one I've received was exact or pretty close to exact from online. Never felt the need to return. I will say it pays to do research on the material so it holds up against your lifestyle. I made the mistake of getting a really low pile, loop type rug (?... Not sure if that made sense, lol) anyway, my cats thought they scored on the largest flat cat scratcher. Needless to say THAT wasn't smart. Figured when it gets bad enough I'll cut it up and use it on the cat tree.

I just purchased a washable one. It's the first time I will own a washable rug, so we will see how it holds up to my psycho animal farm!

Date of experience: May 25, 2022
Texas
1 review
0 helpful votes
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Jojo
May 25, 2022

I love that you can see this in your room! I love the colors and I love the price and it's great with gasoline costing so much now.

Date of experience: May 25, 2022
Minnesota
2 reviews
0 helpful votes
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Excellent experience
May 25, 2022

We bought a rug quite some time ago and wanted a larger one. Found the exact same rug (we do love it) very easily and ordered. Should have in 3days. I love this company and will always look here first for rugs when the need arises.

Date of experience: May 25, 2022
Ohio
1 review
0 helpful votes
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Excellent
May 25, 2022

It was very very good I will be ordering more from this company yes

Date of experience: May 25, 2022
North Carolina
1 review
0 helpful votes
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Pleased customer
May 25, 2022

Very easy process---always pleased with this web site and this company.

Date of experience: May 25, 2022
Indiana
3 reviews
0 helpful votes
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Pleasurable Shopping!
May 25, 2022

Rugs.com has the best online shopping experience I've ever had…
Incredible selection as well as the cool virtual way you can see your rug in any space!
Definitely the go-to place for any size or style of rug you'd ever want!

Date of experience: May 25, 2022
Tennessee
1 review
0 helpful votes
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Beautiful Rug and Great Website
May 25, 2022

I was happy to see this rug was on sale and the 10% off for purchasing two rugs was such a great perk. I have loved this rug for a long time and am anxious to see how it fits in my living room. The site is very easy to use and after I made my choice, it was so easy to complete the transaction. Thank you very much.

Date of experience: May 25, 2022
Georgia
1 review
0 helpful votes
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Rug
May 25, 2022

Very easy to navigate and use the site. This is the 2nd rug I have purchased from them. I am very pleased with first rug. True to color and extremely nice. I will be purchasing more.

Date of experience: May 25, 2022
Pennsylvania
2 reviews
0 helpful votes
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Love this rug and can't wait to get it. It will look perfect in my kitchen.

Date of experience: May 25, 2022
Maryland
1 review
0 helpful votes
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Great Experience
May 24, 2022

It was a great experience I had no issues selecting the rug and the size and placing my order and paying.
I love the styles and selections and I will shop at your site again. But after my order and entering the information
I could not locate the delivery date. I was thinking the estimated delivery date would be listed. Maybe I missed
It. I will check the order again. Thank You

Date of experience: May 24, 2022
Louisiana
1 review
0 helpful votes
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My first time shopping on this site. I found it easy to negotiate, prices were good.

Date of experience: May 24, 2022
New York
1 review
0 helpful votes
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Fabulous
May 24, 2022

So many great rugs of all sizes and colors to pick from. Heaven!

Date of experience: May 24, 2022
Texas
1 review
0 helpful votes
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Yasmin rug
May 24, 2022

Simple and easy ordering. I am ordering a rug that I think my daughter ordered a few years ago. I loved it then and know I'll love it now!

Date of experience: May 24, 2022