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Rugs.comReviews 5,983

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
184
shipping
182
returns
62
quality
158
This company responds to reviews on average within 1 day

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Florida
1 review
0 helpful votes
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Rug purchase
May 29, 2022

Quick & easy. Have ordered before & never been disappointed

Date of experience: May 29, 2022
Texas
1 review
0 helpful votes
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Satisfied
May 29, 2022

Simple; lots of choices and qualities. Am a previous satisfied customer. Good shipping.

Date of experience: May 29, 2022
Wyoming
2 reviews
0 helpful votes
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Web site is easy to use:
May 29, 2022

Great web site. Easy to use and products look very nice.
Will review the rug when I receive it.

Date of experience: May 29, 2022
Texas
2 reviews
0 helpful votes
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Good sale. Good selection.
May 28, 2022

I like the feature that allows me to see the rug in my home. Found a nice runner for the kitchen. The site doesn't hold the filters when you click on a rug (it starts back at the beginning instead of going back to the page where I left off). That would be a nice feature to correct.

Date of experience: May 28, 2022
California
1 review
0 helpful votes
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... once again a pleasant, professional experience with Rugs.com

Date of experience: May 28, 2022
Texas
1 review
0 helpful votes
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Quick & Easy
May 28, 2022

Great place, wonderful rugs! Looked and looked! Best choices!

Date of experience: May 28, 2022
California
2 reviews
0 helpful votes
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My new rugs
May 28, 2022

Very nice and very easy. Have ordered two rugs from the company and I am very happy with the first rug, hope second one will be as nice. Can't wait to see it in my kitchen. Prices are great also for the rugs.

Date of experience: May 28, 2022
Virginia
1 review
0 helpful votes
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Awesome!
May 28, 2022

Everything is exactly like they say it will be. Options to pay with no interest or smaller payments with interest. So convenient and perfect when you don't want to use a credit card!

Date of experience: May 28, 2022
Indiana
1 review
0 helpful votes
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Lots of great choices
May 28, 2022

Second purchase from this site good experience. Will continue to be a customer

Date of experience: May 28, 2022
Texas
1 review
0 helpful votes
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Rugs
May 28, 2022

I was able to use the website easily. I will be telling all about it. I hope my rugs are the same quality.

Date of experience: May 28, 2022
New Mexico
1 review
0 helpful votes
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Good
May 27, 2022

I just ordered but found it easy. Looking forward to seeing the rugs..

Date of experience: May 27, 2022
Oregon
1 review
0 helpful votes
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Easy peasy
May 27, 2022

Great prices and easy shopping. Clear and concise information. Have shopped here before, and will shop here again. Thanks guys!

Date of experience: May 27, 2022
North Carolina
1 review
0 helpful votes
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They advertised 100% returns. Then after I ordered it said no-refund. I called and they took care of me.

Date of experience: May 27, 2022
District of Columbia
1 review
0 helpful votes
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Website Easy to Find Items
May 27, 2022

I was able to search and find a product that best fit my needs. The website moves smoothly and everything easy to find. Hoping my product is the same.!

Date of experience: May 27, 2022
California
1 review
0 helpful votes
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Great
May 27, 2022

Very nice website easy, I'll be back very soon hopefully I love the rug

Date of experience: May 27, 2022
New York
1 review
0 helpful votes
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Easy
May 27, 2022

Enjoy ordering from Rugs USA. Easy ordering and from previous items ordered, great quality and always promised delivery is on point. I just
Enjoy the website…

Date of experience: May 27, 2022
Florida
2 reviews
0 helpful votes
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Great selection
May 27, 2022

We found 3 rugs right off that fit what we were looking for!

Date of experience: May 27, 2022
California
1 review
0 helpful votes
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It was easy
May 27, 2022

Easy to find what I want including the color. I have nothing more to say.

Date of experience: May 27, 2022
Maryland
1 review
0 helpful votes
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Great sale!
May 27, 2022

I've been searching for the perfect rug to fit my space and go with my decor and I finally found it! I'm so excited to see how it looks in our new main bedroom!

Date of experience: May 27, 2022
South Carolina
1 review
0 helpful votes
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Helpful information
May 26, 2022

I had questions that were all answered. What was the feel of the rug?

Date of experience: May 26, 2022