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Rugs.comReviews 5,983

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
184
shipping
182
returns
62
quality
158
This company responds to reviews on average within 1 day

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Nevada
1 review
0 helpful votes
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5% discount
July 1, 2022

My discount was not applied to my order today. How can I get this resolved? Or can you issue me a refund for the amount!?! Your immediate attention appreciated. My order # is HAED3JRWQ6. Thank you

Date of experience: June 1, 2022
New Mexico
1 review
0 helpful votes
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Quick and great selections
June 1, 2022

It was easy. Pictures are good and variety of sizes is very nice.

Date of experience: June 1, 2022
New Hampshire
1 review
0 helpful votes
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Easy Peasy Lemon Squeezy
June 1, 2022

A delightful experience. My third purchase in the last year. I love the ability to see the rug in your room.

Date of experience: June 1, 2022
Florida
1 review
0 helpful votes
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Selection
June 1, 2022

Great selection and price. Very easy to place order.

Date of experience: June 1, 2022
Tennessee
1 review
0 helpful votes
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Happyhomeowner
June 1, 2022

Received my order in three days from the date I placed it. This 5 x 5 rug has beautiful green colors & looks great in my livingroom. This my second purchase & I'm very happy with my rugs. Thankyou!

Date of experience: June 1, 2022
Washington
1 review
0 helpful votes
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Great value and website
May 31, 2022

Great variety/ selection. Easy to use website. I will be back!

Date of experience: May 31, 2022
Colorado
1 review
0 helpful votes
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Rug For New Porch
May 31, 2022

I was shopping for a rug for my new front porch. I was overwhelmed by the selection of rugs to choose from. But, I found just what I wanted and ordered it quickly and easily. The prices are within my budget. This is not the first rug that I have purchased from Rugs.com and it won't be my last. Next, I will be looking for purple rugs for my living room and dining room.

Date of experience: May 31, 2022
North Dakota
1 review
0 helpful votes
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Great rugs
May 31, 2022

Easy with great selection. Delivery is fast have bought from them before and will continue to check here first when i need more rugs.

Date of experience: May 31, 2022
California
1 review
0 helpful votes
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Persian Rug
May 31, 2022

So many choices but we decided this was best for our decor

Date of experience: May 31, 2022
Texas
1 review
0 helpful votes
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Sammie's rug
May 30, 2022

It was easy to select and purchase the rug my son wanted for his room. I hope it looks like the photos

Date of experience: May 30, 2022
Colorado
1 review
0 helpful votes
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Great selection
May 30, 2022

Was easy to order, so many choices of beautiful rugs

Date of experience: May 30, 2022
District of Columbia
1 review
0 helpful votes
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Good experience
May 30, 2022

Easily accessible enjoyable shopping experience would shop again

Date of experience: May 30, 2022
California
2 reviews
0 helpful votes
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Easy
May 30, 2022

Site was easy to use; I found exactly what I was looking for within a few minutes.

Date of experience: May 30, 2022
California
1 review
0 helpful votes
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I was debating on this rug instead another from another vendor. Thrilled that I waited until it was half off. I bought a total of 5 rugs, different sizes. Once I made up my mind, it was very easy to place my order. Will give another review when they arrive.

Date of experience: May 30, 2022
Louisiana
1 review
0 helpful votes
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Rugs
May 30, 2022

Very easy. Not a problem at all. I had already ordered a oval rug. So that's when I decided to get the runners.

Date of experience: May 30, 2022
Michigan
1 review
0 helpful votes
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Easy navigation and checkout. Very happy. Looking forward to our new rug

Date of experience: May 30, 2022
Ohio
1 review
0 helpful votes
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Very nice customer service
May 30, 2022

I called and spoke with Christine who was gracious and professional. She took care of my return and referred me to Joann who helped me find a more appropriate rug for my dining area. Both women were so helpful and made both transactions easy and quick. A+ to both, thank you Love Rugs com!

Date of experience: May 30, 2022
Florida
1 review
0 helpful votes
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Excellent speedy service
May 30, 2022

Ordered and received within one working day. And the product is an excellent quality and very reasonable price. It is thee 3rd one we have purchased because we were so pleased with it.

Date of experience: May 30, 2022
Georgia
1 review
0 helpful votes
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Great selection of rugs
May 30, 2022

Close up pics of rugs to show detail and colors, with every size available. Easy to order and received 10% discount. Thank you

Date of experience: May 30, 2022
New Jersey
4 reviews
0 helpful votes
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Great rugs
May 30, 2022

Found what I was looking for had a large selection to choose from. Now will have to see how it looks and holds up.

Date of experience: May 30, 2022