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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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The online site was very easy to use. I'm waiting for my rug to arrive...
Easy to find size, style and price, great choices, read reviews and excited to receive our 9x12 Monte Carlo
I purchased a large area rug as well as 2 smaller matching rugs aren't matching rugs a little over a year ago. The large rug is still very nice but the 2 smaller rugs have faded so badly that you can't even tell they matched the large rug. Barely any color left at all. Also coming apart in a part. I reached out to the company to see about getting a replacement and they could care less. They didn't even seem shocked that the rugs were falling apart and losing color. Do not buy from this company or buy it your own risk
Lots of variety. Like how they care about the earth
Just ordered my 4th rug from them. Great selection with reviews and delivery times are great too.
Website has a great "helper app" (my made-up word). Found the right area rug for my price very quickly and efficiently.
Easy to order and return no hassle I love order my rugs from you guys plus fast customer service
My experience was easier than I thought it would be only concern Ihave is when saving my order invoice the entered info became very. Light. Quite dark when entering; however the frame showing my completed order my shipping address w correct Many thanks, Stay well Stay strong, and have a pleasant day!
Love my new rug. Can't wait to get same and change the one there now to the kitchen!
You cannot go wrong with Rugs.com! I have purchased most of my rugs from this site, and when I discovered it, I have not shopped elsewhere.
The descriptions, videos and pictures of each rug are so good— and if the rug does meet expectation, returns are free and easy for 30 days! This is my go-to whenever I need a rug!
Had easy shopping & surfing for new rug on Rugs.com. Was easy quick steps to selection & checkout!
Thank you for the very pleasant experience!
I look forward to receiving the rugs; then I could tell you more about the product and delivery.
Found what I wanted through the site search. The options and photos helped me to decide. It took me 10 min from start to finish
Pleasant convenient Was a bit nervous however the corresponding postcard I received have me calm.
Very easy - had no problem only noted that you have incorrect area code - it should be 718 not 717
The website I used made the purchase process fast and simple. As a customer who values his time, this was a benefit. Thank for investing in your tech.
This site is incredibly easy to use and very effective/efficient. This is the second time I have shopped here, and I continue to recommend this to friends.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members