On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
We monitor reviews for authenticity
Ordering was easy. Looking forward to receiving this beautiful natural fiber rug.
Multiple photos of rug and numerous size options. Super easy to navigate and checkout was a breeze. I'll be a return shopper.
Excited to get new rugs in larger sizes for my new hardwood flooring! Great selection and easy order!
I ordered two rugs for a newly purchased house. They came right away. But one of them didn't fit. The return authorization was SOOO easy with the 24-7 service available. I couldn't be happier.
It was fast and easy with lots of choices. Will definitely come back when I am ready to purchase additional items.
This runner was placed at the foot of my king sized bed, the room is entirely carpeted. I so thought a rug pad would be too much. Alas, I've had to remove it as it travelled more than I have during my lifetime. Also, there was no pad available for this sized runner, that is the most disappointing part. I'm not able to cut down from a larger sized rug pad. Otherwise, it's a great color and I wish I could use it to enjoy the color.
Great selection! Loved seeing in my room. Will get back after product arrives.
Great shopping experience and I will definitely recommend this to anyone friends and family
I found exactly what I was looking for in five minutes. And it was 50% off!
Ordering was quick and easy. Great photos of product and descriptions
I truly enjoy shopping with Rugs.com! There are so many beautiful styles of rugs available at affordable prices. The quality and color descriptions of the product are also impressive. Thank You for offering Free Delivery!
Site had a pop up for a 10% discount while shopping. No discount as promised when I checked out.
Easy and love the virtual room simulation feature! It really allows you to choose the right style for your space
Able to do the order with no problems. I look forward to using this web site to order rugs in the future
The experience was very easy and products were great! I feel comfortable referring my friends.
The photos and so much details on the product are very true. I love the quality workmanship.
Only wish when you viewed an item, then return to the page, that it would return you to the last item you viewed. Not from the top again. I understand why you do this, but it would save the consumer time if you did what I suggested.
I was looking for something colorful to add some color to my house. The selection was amazing, and the prices are very reasonable! I did find an awesome rug that I can't wait to receive.
So far great experience. I hope I like the rug. I will do another review once I get it
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members