business logo of Rugs.com

Rugs.comReviews 5,868

4.7
How would you rate Rugs.com?
grey star
grey star
grey star
grey star
grey star

Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 3 days
Illinois
1 review
0 helpful votes
Follow Julie S.
Unfollow Julie S.
Send Message
Share Review
Report Review

Good experience…
April 28, 2025

I ordered a smaller version of this rug and I like it so much as to order another in a bigger size. Having size selections is great to have. You can have your house match or do eclectic!

Date of experience: April 18, 2025
California
1 review
0 helpful votes
Follow Eileen S.
Unfollow Eileen S.
Send Message
Share Review
Report Review

List order
April 28, 2025

My previous order was either lost or the item was out of stock. Customer service was excellent and responsive. They did what they said they would do and I had my excellent quality rug two days later.

Date of experience: April 15, 2025
Arizona
1 review
0 helpful votes
Follow Marji N.
Unfollow Marji N.
Send Message
Share Review
Report Review

Huge Selection
April 28, 2025

I shopped here because every place else mostly had those light weight washable rugs. I'm sure they're ok for some areas, but I wanted a regular heavy runner. I searched for the color I wanted and quickly found what I really wanted. The price was beyond reasonable. Can you tell how happy I am!

Date of experience: April 17, 2025
South Carolina
1 review
0 helpful votes
Follow Kathleen K.
Unfollow Kathleen K.
Send Message
Share Review
Report Review

Shopping experience
April 27, 2025

Nice selection and easy checkout. Hope it comes in the designated 2 day shipping. Having a party and want my patio finished :)

Date of experience: April 17, 2025
Florida
1 review
0 helpful votes
Follow Melanie M.
Unfollow Melanie M.
Send Message
Share Review
Report Review

So many options!
April 27, 2025

Very happy with our choice. Can't wait to get it! I'm sure we'll be back here for the rugs for our lanai.

Date of experience: April 17, 2025
Georgia
1 review
0 helpful votes
Follow Elizabeth E.
Unfollow Elizabeth E.
Send Message
Share Review
Report Review

Cheapest looking pillow!
April 27, 2025

The pillow cover that I ordered is soooo ugly and cheap looking! I completely regret buying it. Bye bye rugs. Com!

Date of experience: April 17, 2025
Idaho
1 review
0 helpful votes
Follow Kathy C.
Unfollow Kathy C.
Send Message
Share Review
Report Review

Very easy to order from rugs. Com!
Can't wait to receive our black and white indoor / outdoor zebra rugs for our patio!

Date of experience: April 17, 2025
Missouri
1 review
0 helpful votes
Follow Margaret F.
Unfollow Margaret F.
Send Message
Share Review
Report Review

Will be back
April 27, 2025

Easy site to maneuver, selection is huge, size options seem unlimited. I have purchased through your site before and will be back.

Date of experience: April 17, 2025
Arkansas
1 review
0 helpful votes
Follow Cindy M.
Unfollow Cindy M.
Send Message
Share Review
Report Review

Cindy McGinnis
April 27, 2025

Drop down box for Country was not obvious. Please make it easier to see. Have a lovely day! Happy Easter!

Date of experience: April 17, 2025
Illinois
1 review
0 helpful votes
Follow Shirley r.
Unfollow Shirley r.
Send Message
Share Review
Report Review

Rug purchase
April 27, 2025

Excellent website. Love the selection. Can't wait to receive my rug. My granddaughter recommended this website to me.

Date of experience: April 17, 2025
Texas
1 review
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Send Message
Share Review
Report Review

New rugs ordered
April 27, 2025

Easy viewing. But had hard time getting second rug ordered. It would not return to same rug page, otherwise ok.

Date of experience: April 17, 2025
Arizona
1 review
0 helpful votes
Follow Maureen E.
Unfollow Maureen E.
Send Message
Share Review
Report Review

Excellent buying experience!
April 27, 2025

This was an excellent buying experience because I was able to see a variety of rug options. I took a picture of my living room and then was able to see the rug I chose in my living room prior to purchasing it. Thanks so much!

Date of experience: April 17, 2025
Pennsylvania
1 review
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Send Message
Share Review
Report Review

Love rugs. Com
April 27, 2025

Always happy with price and quality second rug I have purchased very good selection and clearances. Always ships quickly

Date of experience: April 17, 2025
California
1 review
0 helpful votes
Follow Joyce C.
Unfollow Joyce C.
Send Message
Share Review
Report Review

Great and easy to find
April 23, 2025

This appeared on my Facebook page, and it was very easy to find what I wanted, and great price. Even greater FREE shipping! Thank you!

Date of experience: April 13, 2025
Iowa
1 review
0 helpful votes
Follow Cynthia O.
Unfollow Cynthia O.
Send Message
Share Review
Report Review

So far so good
April 23, 2025

Will give more comprehensive review when my purchase arrives!
However the feature allowing to take a look at the rug in my room was a cool extra.

Date of experience: April 13, 2025
Alabama
1 review
0 helpful votes
Follow Judy T.
Unfollow Judy T.
Send Message
Share Review
Report Review

Rug Rats team 🥰
April 23, 2025

Easy, fast and order & payment took less than 5 minutes! Except this part that requires 100 characters!

Date of experience: April 13, 2025
Idaho
1 review
0 helpful votes
Follow Polly G.
Unfollow Polly G.
Send Message
Share Review
Report Review

I paid for expedited shipping19.95 & site never said when I can expect this rug?!?!?! Please let me know?

Date of experience: April 12, 2025
California
1 review
0 helpful votes
Follow Jesse H.
Unfollow Jesse H.
Send Message
Share Review
Report Review

Easy Website Lots of Choices
April 22, 2025

I was able to quickly narrow down a rug purchase on this website. Style, color, size were easily accessed.

Date of experience: April 12, 2025
Pennsylvania
1 review
0 helpful votes
Follow Kim C.
Unfollow Kim C.
Send Message
Share Review
Report Review

Found the perfect rug!
April 22, 2025

Loved the seemingly endless choices, with many sizes and colors. This was the best selection I've seen on any website.

Date of experience: April 12, 2025
South Carolina
1 review
0 helpful votes
Follow Tangala J.
Unfollow Tangala J.
Send Message
Share Review
Report Review

Tangala Jackson
April 21, 2025

Unique rug. Had one area that was imperfect but I decided to keep it. I did not feel like the hassle of gathering up for a return. The pattern reminds you of denim.

Date of experience: April 11, 2025