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Rugs.comReviews 5,983

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
184
shipping
182
returns
62
quality
158
This company responds to reviews on average within 1 day

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Arizona
1 review
0 helpful votes
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Budapest rug
June 30, 2022

Easy process! Love the rug and the fact that you can upload a pic of your room to see what the rug will look like in the room. That is a great feature! Thank You

Date of experience: June 30, 2022
Arkansas
1 review
0 helpful votes
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Great site
June 30, 2022

Love the choices, rugs, quick and free shipping! A fun and great site!

Date of experience: June 30, 2022
Florida
1 review
0 helpful votes
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Easy and Good Price
June 29, 2022

Rug appears to be what I am looking for. The sale price is acceptable also.

Date of experience: June 29, 2022
Pennsylvania
2 reviews
0 helpful votes
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Rugs are plentiful
June 29, 2022

Many to choose from to create the room set u need. No need for looking for matching colors. To much text people neglect to read all

Date of experience: June 29, 2022
Pennsylvania
1 review
0 helpful votes
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Always easy!
June 29, 2022

Very easy and I can always find what I need! This web site is great especially with your Clearance sales.

Date of experience: June 29, 2022
Indiana
1 review
0 helpful votes
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Easy to find information about the product. Nice prices

Date of experience: June 29, 2022
Delaware
1 review
0 helpful votes
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Love rug's
July 29, 2022

I haven't received anything from you yet but I'm hoping the rug is as nice as it looks

Rugs.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 29, 2022
California
1 review
0 helpful votes
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THE PERFECT RUG
June 29, 2022

BUYING A RUG THROUGH RUGS.COM TURNED OUT TO BE A VERY PLEASANT AND ENLIGHTENING EXPERIENCE. ONE I WOULDN'T HESITATE DOING AGAIN. THANK YOU RUGS.COM

Date of experience: June 29, 2022
Nevada
1 review
0 helpful votes
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Nice selection!
June 29, 2022

Great website, so much to choose from. Enjoyed very much.

Date of experience: June 29, 2022
New York
3 reviews
0 helpful votes
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Area rug purchase
June 29, 2022

The whole process was quick and easy, and I look forward to my new rug. I would have loved it if you had matching throw pillows. Thank you.

Date of experience: June 29, 2022
Virginia
1 review
0 helpful votes
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Fast and easy. Wow! Thank you!
June 28, 2022

This is my first order from rugs.com. The site is easy to travel, the choices are amazing, and when I placed my order, it was a mere two hours later that the rug was on its way. I look for the ending process to round out an easy and rapid process.

Date of experience: June 28, 2022
Georgia
2 reviews
0 helpful votes
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Great Experience!
June 28, 2022

The area rug looks beautiful, and it was simple to fill out the necessary information!

Date of experience: June 28, 2022
Colorado
1 review
0 helpful votes
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Rugs
June 28, 2022

Easy to view product and get the description and to order as well

Date of experience: June 28, 2022
New York
1 review
0 helpful votes
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Could see it in my space
June 28, 2022

It was great to be able to see it in my space. It helped with my decision.

Date of experience: June 28, 2022
Pennsylvania
1 review
0 helpful votes
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Area rugs
June 28, 2022

I was very pleased with the user friendly web site. The prices were great and I loved that I got free shipping and delivery time was fast too.

Date of experience: June 28, 2022
South Carolina
1 review
0 helpful votes
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Great Price
June 28, 2022

Can't beat the price of this rug on sale, plus free shipping and free return if it doesn't work out!

Date of experience: June 28, 2022
Virginia
1 review
0 helpful votes
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Unique rugs!
June 28, 2022

Found site easy to use. Many sizes, choices and colors provided. Fast check out and options there as well.

Date of experience: June 28, 2022
Colorado
1 review
0 helpful votes
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Easy ordering
June 28, 2022

I love the ease of ordering this rug! Also, the selections were so beautiful!

Date of experience: June 28, 2022
Missouri
1 review
0 helpful votes
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Purchase
June 27, 2022

Easy an efficient. Only took seconds the item purchased is multi color and will go into a guest room helping to pull the
Colors together.

Date of experience: June 27, 2022
North Carolina
1 review
0 helpful votes
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Order
June 27, 2022

Easy to process order and web page was easy to shop.

Date of experience: June 27, 2022