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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Fast and easy. Hope the rug is as nice as description and pictures
Easy to order from web site and already have a rug from Rugs.com and was very satisfied.
I like that you have so many sizes. If I like this rug. I will be ordering for the rest of my house
Like the price and discount Like the variety of rugs
Huge selection at every price range and colors. I'm very satified with my purchases and will buy more in the future.
Have previously purchased 2 area rugs and very satisfied with my items. Love the low prices for the rugs.
Ordering was quick and easy with up to date customer reviews
This is my 4th or 5th purchase with Rugs.com
I've always been happy with the rugs & customer service & shipping. I tell all my friends about Rugs.com
Was great that I could view the rugs with a picture of my room space! Helped me decide!
I am happy with my shopping experience at rugs.com. I found the see it in your room tool very helpful. It was a pleasure to see what my new rugs will look like in my space. It helped me feel confident that I will be satisfied with my selection. I am now anxiously awaiting my delivery!
Always find what I need. Always at a good price. I get many compliments
The site was easy to use and there is a wide range of prices. I easily found the rugs I was looking for.
I enjoyed the Rugs.com site and the July 4th holiday sale! I did order a rug so I'm hoping the rug I purchased is as nice as it appeared.
Tons of options but their filtering system works well!
Easy to use database with great searchable options.
Many choices of payments.
Loved that they had so many choices/sizes. Disappointed that it is unclear when it will ship/when I will receive it.
Best site ever. Search and variables are great and they work. Kudos to the web team. So many companies you go to search and get all kinds of things you did not search on. I have now purchased 6 rugs and will be back again. My second set of rugs was not quite as I hoped but they gave opportunity to return or additional discount, I was grateful for discount I could compromise though not exactly as expected for description on pile height. Much lower than noted. However trying to roll long runners up and getting back in packaging is really really hard.
Very easy and quick. I hope the items that I ordered arrive in good quality.
Finding the right size was easy. Finding the right color was harder due to the selection being so large.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members