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Rugs.comReviews 5,983

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
184
shipping
182
returns
62
quality
158
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California
1 review
0 helpful votes
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Very nice rug
August 26, 2023

It is just as seen on the web site. Very nice rug.

Date of experience: August 26, 2023
North Carolina
1 review
0 helpful votes
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Inexpensive upgrade!
August 26, 2023

I've bought 2 rugs in the past 2 weeks and I love them both. Such an inexpensive way to update your space and I love that I had bonus credits from my first purchase that I used towards my second. Quick shipping and both rugs were exactly the way I expected.

Date of experience: August 26, 2023
Oklahoma
1 review
0 helpful votes
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2 off white 8' runners
August 26, 2023

Had a difficult time finding the right rug for my entry hall. This seems very heavily woven and durable. Think we're going to love them.

Date of experience: August 26, 2023
New York
1 review
0 helpful votes
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Pleased
August 26, 2023

Very good service. Came quicker than expected. Very good price.

Date of experience: August 26, 2023
Florida
1 review
0 helpful votes
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Beautiful rug
August 26, 2023

My experience with rugs.com was outstanding! Shipping was fast and rug looks amazing!

Date of experience: August 26, 2023
Maryland
1 review
0 helpful votes
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8x10 area rug
August 25, 2023

Rug arrived today and was of excellent quality. Fit the area perfectly. I'm extremely happy with it.

Date of experience: August 25, 2023
Alabama
1 review
0 helpful votes
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Quick Dependable Service
August 25, 2023

The order was approved and soon I had the method of travel and reasonable time frame with a tracing number. You let me informed as to shipment arrival.
And when it was delivered, it was in perfect condition. Admitting I have ordered formerly and received the same treatment. Wow! You get an A++ from me!

Date of experience: August 25, 2023
Florida
1 review
0 helpful votes
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Client
September 24, 2023

Ordered a 7x10 Burgundy Yasmin Rug:
Received a 92 1/2 x 92 1/2 rug= labeled as a 7x10 (but not so)
I called *******097 Mr. Bernabe: I sent in 5 pictures to *******@rugs.com 8-24-23
Looking for a new 7x10 rug: but I do not want to start a new order, as full payment of $!40.83 has
Been paid. Help! Call *******372

Date of experience: August 25, 2023
Colorado
1 review
0 helpful votes
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It was fast
August 25, 2023

This is my second time I buy from here and very happy with my purchase

Date of experience: August 25, 2023
Missouri
1 review
0 helpful votes
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Very pleased!
August 25, 2023

I am very happy with my order. I received my rug in a matter of days, and it looks fantastic!

Date of experience: August 25, 2023
Georgia
1 review
0 helpful votes
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Nice quality rugs
August 25, 2023

Delivery was extremely fast, and the rugs arrived well wrapped They were exactly what I was looking for.

Date of experience: August 25, 2023
Washington
1 review
0 helpful votes
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Great Rugs!
August 24, 2023

So easy to go online, browse all the beautiful rugs and purchase! The only glitch is with shipping. It shipped out quickly but was shipped with FedEx which is never on time. They gave me a delivery day and 2 days later moved it out more days. Typical of them. Very frustrating for sure!

Date of experience: August 24, 2023
Tennessee
1 review
0 helpful votes
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Awesome rug for the price!
August 24, 2023

Easy to order online and shipping was fast. I am pleased with the quality of the rug and it looks great in my classroom.

Date of experience: August 24, 2023
Arkansas
1 review
0 helpful votes
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Excellent
August 24, 2023

As described. Fast ship. Very happy with this purchase.

Date of experience: August 24, 2023
Ohio
1 review
0 helpful votes
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Perfect
August 24, 2023

As described. Perfect size. Arrived within couple days.

Date of experience: August 24, 2023
New York
1 review
0 helpful votes
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Looks great!
August 24, 2023

Love the style and quality of the Monte Carlo. Price was awesome too!

Date of experience: August 24, 2023
New Jersey
2 reviews
0 helpful votes
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Great experience!
August 24, 2023

I ordered two rugs and then decided that they weren't what the room needed! So I canceled the order. I quickly received my return payment!
I then ordered another set of rugs and followed their journey on the FedEx app. Terrific online experience!

Date of experience: August 24, 2023
New Hampshire
1 review
0 helpful votes
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Great selection
August 24, 2023

It's pretty easy to narrow your search for size, color & style.

Date of experience: August 24, 2023
Arizona
1 review
0 helpful votes
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Pleasant experience
August 24, 2023

I ordered a rug from Rugs.com and 3 days later, it was delivered and in great condition. If I need rugs in the future, I'll be using them again for sure!

Date of experience: August 24, 2023
Alabama
1 review
0 helpful votes
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Love the Rug
August 24, 2023

FedEx delivered. The area rug is so pretty. Great quality. I am now eager to order another for another room.

Date of experience: August 24, 2023