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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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I have purchased several quality rugs from your company and always had a great experience.
I found the exact rug I was looking for, at the best price. $25.00 less then Amazon. Overstock was out of stock. I ordered out Sunday night, and Fed Ex will deliver it Thursday.
Beautiful rug,the color and design,more beautiful than expected! And the delivery on SUNDAY was the 'ice on the cake",and make every one in the family very happy,Thank you for the quality of your work,A company we can trust!
Went to other rug sites and could not find the exact size needed went to this site and has the exact size and style needed.
I ordered on Friday and to my surprise it was at my door on Saturday.
I purchased 3 rugs, a 5x6, a runner, and a 2x3 rug from the Navy Blue Madeline collection. All are beautiful and were delivered quickly. Great place to order from.
Same. Quick and easy. Had to call to update an incorrect address and they were very helpful
The title says it all, the rug was on sale and it was the perfect size and color. It was at my house 2 days after I ordered it. That's right, 2 days! This is the 4th rug I've ordered from them and have never been disappointed.
This is about the sixth time I have ordered from Rugs.com and this time like the other times delivery was fast. Love the rugs too.
Delivery on time. The colors of rug was just as described.Looks great in my living room. Would recommend!
It was easy to order. Just waiting for order to arrive
This is the first time I've ever used Rugs.com, but it won't be the last. The online search was wonderful -- so many options to explore for an outdoor rug and presented in a well-organized format. The tool allowing customers to upload a photo and visualize various rugs in the intended space was great! Ordering was easy and the rug arrived at our front door in 3 days. We've just added it to our sunroom and are thoroughly enjoying the new look and functionality.
Ordered several rugs and very pleased with them plus the ease of website and timeliness of delivery, communication etc.
The rugs size might not be right how do I return if I need to
I ordered 5' x 8' Lattice Frieze Rug. As soon as I have seen it, I fell in love with it! The quality is awesome! The rug was delivered 2 days earlier than it was expected even despite the fact that I live very remotely. Thank you very much! My living room looks much nicer with the rug! Bright vivid colors lift up my mood and make me smile and my dog likes this rug too
I highly recommend this product! I will definitely use your service in the future!
I really appreciate the selection of rugs that are available on the website. The photos are super helpful and the website search features work great. I had to call about a mistake I made and the representative went above and beyond to help me correct my order!
Customer service, communication and delivery all went very well. Rug is beautiful!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members