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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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I needed a runner for my entry hall and found the perfect rug here. Lots of choices, but easily filtered to focus on choices I was most interested in. The price was right. The rug arrived promptly. I couldn't be happier.
I have ordered from rugs.com several times now. I would not continue to order if the items I received was not what I expected. Every rug I have ordered every pad that I have ordered, has always been perfect!
Easy to navigate and review. Enjoyable experience. Carpets were many with choices of many colors. Found what I needed.
Found exactly what I was looking for. Prices are extremely reasonable. Easy ship and return. Quick response time
I love this rug! I wanted something different and a lighter color for my family room because I have dark colored furniture. My family room is very big and the size of this rug is 10' 6" x 16' 6" and it fits perfectly! The colors are light green and cream with a little bit of red and gold. It's so beautiful!
Found just what I wanted at a very reasonable price.
Quality is as i expected and the speed of shipping was amazing.
They have a great selection to choose from, materials. Sizes, colors etc.
Purchasing very easy, discounts are added, communication on sale receipt, shipping updates. Best of all is when you receive your rug, it's like what you ordered and is great!
The order process was easy and the pads I ordered with my rugs were PERFECT. The order was delivered quickly. Couldn't be happier
Very happy with my new rug...color is perfect! Great customer service!
Soft to feet with vibrant colours.
Value for money.Highly recommended.
I'd give zero stars if possible. The customer service rep I spoke to was unprofessional. Very unfortunate.
The runner is just what I wanted. The colors are vibrant and beautiful!
I think this is the best program for educators, Thank you for showing your appreciation for what we do to shape and mold generation of children.
I love my rugs and my students are benefiting from your generousity.
The prices can't be beat. Very high quality and variety. I purchased three rugs from them and none of them were disappointing. I do recommend them if you're looking for something expensive or inexpensive the quality is there.
We needed a long runner indoor-outdoor rug to use near our spa, which is on an enclosed porch. The one we ordered (and received) is perfect. Just the right weight, fabric, color. I should last many years.
Loved the rug I bought. I liked the tool allowing you to preview the rug in the room, with augmented reality: that was determinant for choosing the right color.
Very good tools for comparing different rugs and very quick delivery!
User friendly web page, pictures are true to real color and show the rugs up close to see the pile and pattern. Ordered the performance pad also, love the pad. Great price and great quality on both the rug and pad. Easy ordering and quick shipping. Quick response to my questions and concerns. Already have ordered three more rugs for different rooms. This is the only place I am buying rugs and rug pads from now on.
I got a great deal on a couple of rugs. They haven't arrived yet so I can't say if the product itself is great yet or not. My biggest frustration was that while checking out and checking order status. I didn't have an estimated arrival date, at least until it shipped, and even then it took a bit. There was one while shopping for the rug but then I couldn't find it, and it proved to be inaccurate anyway. I would have ordered anyway, but it would have been nice to have proper expectations.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members