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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Received order very quickly rug is exactly as described and expected. Decent price will use them again.
Exactly as pictured. Well made. Quick delivery. Very happy with purchase.
The website experience was slower than it could've been. Several times I tried to navigate and then the site would load more and jump. Took awhile to load back when I was comparing options.
It was delivered 3 days early in plenty of time to set up for my party. And it is prettier than the photo on line. Love it!
I purchased a beautiful rug from Rugs.com. It arrived but was way too big for the space it would occupy. I called the Returns contact number and spoke to Kian. He helped me navigate the free return process and the purchase of the right-sized rug. It was such a positive and easy experience.
I do not have enough positive things to say about Rugs.com. Your generosity, customer services, and extremely fast delivery were second to none! I am so very grateful!
I have ordered from Rugs.com in the past and was very happy with the rug I received. The color was exactly as portrayed in the picture. This one (7'10" x 7'10" Round Timeless Rug in Ivory) was much more vibrant than the picture. I was hoping for a more muted, faded look. The rug looks beautiful in my dining room and compliments the wood tones, but I am a bit disappointed in the depth of color. Shipping was extremely prompt and the ordering process is very easy.
Rug is great quality and a good clearance price! It was shipped and delivered so fast!
I did not anticipate how wonderfully easy this experience was going to be. The rug was ordered. The rug was delivered promptly. It is a 10' x 14' blue patterned rug. The colors are little muddled, which is great for my use, because I expect that it will hide dirt well. This rug is being used in a classroom. It provides a pop of color, a softer feel than the tile floor, and quiets the noise of the students and I moving around the room.
Found site as a recommended one on FB, clicked, scrolled, found one ON SALE that was perfect for me, just what I was looking for! Purchased, waited a few days and arrived...beautiful and LOVE!
We ordered the rug and it showed up quickly. We have it in plenty of time for our new bed and new house! Thank you!
I did not expect such a beautiful well made rug for the price. Vibrant color! And quick delivery
The carpet is very thin more like an indoor out door carpet. The shading is un even and the Greek keys are way too large! I had it down on the floor for 24 hrs and the ripples are not smoothing out. I will need to return this carpet!
Effortless ordering, expeditious shipping and effortless return, (not because of the product, but because of size)
Very happy with my purchase. I bought 2 rugs. One for living room and 1 for my bedroom and I'm so happy with both of them. Great quality! Fast shipping. I will be ordering more in the future.
Thanks, a happy customer
Saw what we were looking for and ordered it! Delivery was expedient. Love our choice.
Very reasonable price on the three rugs I purchased. They are perfect for my needs. The rugs were delivered quickly and packaged to arrive damage free. Nice quality and very soft to touch. Very pretty rugs as well. Highly recommend!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members