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Rugs.comReviews 5,981

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,981 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
184
shipping
182
returns
62
quality
158
This company responds to reviews on average within 1 day

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Pennsylvania
1 review
0 helpful votes
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Happy customer
September 20, 2023

I love the selection of rugs that were available! I was very reluctant to buy a rug on line but i am so pleased with it. The colors are perfect and I used your measuring ideas. Thank you

Date of experience: September 20, 2023
Pennsylvania
1 review
0 helpful votes
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Rug purchase
September 20, 2023

Exceeded expectations and we were able to find a rug from your vast inventory.

Date of experience: September 20, 2023
South Carolina
1 review
0 helpful votes
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Beautiful!
September 20, 2023

Website was easy to navigate, many affordable options and beautiful designs.

Date of experience: September 20, 2023
Wisconsin
1 review
0 helpful votes
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The most beautiful runner!
September 19, 2023

High quality and absolutely perfect for our hallway! We already bought another rug from you for another space. Amazing products and super fast delivery time! I recommend to all my friends now.

Date of experience: September 19, 2023
Arizona
2 reviews
0 helpful votes
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Outdoor rug
September 19, 2023

Rug colors appear same as on website.good quality. Very satisfied

Date of experience: September 19, 2023
Illinois
1 review
0 helpful votes
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Angelica Rug
September 19, 2023

Very nice rug. It looks better in person than on the website.

Date of experience: September 19, 2023
Arizona
1 review
0 helpful votes
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Outstanding service.
September 19, 2023

I ordered online, two rugs with pads. I later realized that one of the rugs I ordered was going to be too big for the area that I wanted. I was able to chat online with someone who advised me to cancel the order and reorder the correct size. She took care of canceling the order for me and sent confirmation. She even made sure I got my two rug discount. I usually hate chats but this one worked perfectly.

Date of experience: September 19, 2023
Indiana
1 review
0 helpful votes
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The ordering process was seamless
September 19, 2023

Great product. Pride in protecting the rug and no damage. AWESOME. Thank you.

Date of experience: September 19, 2023
Tennessee
1 review
0 helpful votes
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Easy to use!
September 19, 2023

Great selection with a wide variety of sizes. Very affordable compared to retail prices!

Date of experience: September 19, 2023
Louisiana
1 review
0 helpful votes
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Excellent rugs
September 19, 2023

The choice on the rugs were great. The price were great. And the shipping was very fast! I will be ordering more rugs from rugs.com.

Date of experience: September 19, 2023
Colorado
1 review
0 helpful votes
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Beautiful rug, great shopping!
September 18, 2023

First of all, the shipping was super fast. I ordered on Friday and got my rug on Sunday.

The rug is gorgeous, thick and plushy with a rich color. I will definitely ship here again.

Date of experience: September 18, 2023
Indiana
1 review
0 helpful votes
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Beautiful colors!
September 18, 2023

My rug came in only a few days! I absolutely love the colors and it lays nice and flat right after opening! I think I will buy a rug mat to help keep it in place. Thank you!

Date of experience: September 18, 2023
Maryland
1 review
0 helpful votes
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Great rugs/Great Price
September 18, 2023

I love buying rugs from here! This is my 8th rug!

I can't wait to see it in my spaces. I bought two.

Date of experience: September 18, 2023
Arizona
1 review
0 helpful votes
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Exactly what we were looking for!
September 18, 2023

My wife and I were considering getting a different rug for our family room and I looked on rugs.com, as we have ordered from them before. We found one we liked that was available in the size we needed and at a great price. When we used the 'see it in your room' feature, we were sold. It was delivered in a few days and was perfect! We love it.

Date of experience: September 18, 2023
Kentucky
1 review
0 helpful votes
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I love this rug!
September 18, 2023

Exactly what I wanted! It's the perfect size, color and pile height.

Date of experience: September 18, 2023
Pennsylvania
1 review
0 helpful votes
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My experience has been wonderful and I return whenever I need a rug.

Date of experience: September 18, 2023
North Carolina
1 review
0 helpful votes
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Fast and amazing quality!
September 18, 2023

My rug pad arrived within 2 days! I have used these rug pads throughout my home and the quality is amazing! I definitely recommend these!

Date of experience: September 18, 2023
New Jersey
1 review
0 helpful votes
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Quickest shipping ever!
September 18, 2023

Great experience looking on the website. Great variety and prices. I bought I think 4 or 5 rugs and all are great quality, beautiful and just as pictured. I'm a customer for life!

Date of experience: September 18, 2023
Oregon
5 reviews
0 helpful votes
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Just what I needed.
September 17, 2023

I had a beautiful rug in my antique booth. The rug was priced at a premium because I was using it to draw visitors into the booth. Well, after 2 years someone bought my beautiful rug and I needed to find a replacement quickly. It took no time finding a beautiful replacement rug from rugs.com. The purchase was simple and from the day of order to front door delivery was TWO days. I definitely would use them again.

Date of experience: September 17, 2023
Florida
1 review
0 helpful votes
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Best Company for Rugs!
September 17, 2023

Great selection, excellent customer service, Easy returns

Date of experience: September 17, 2023