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Rugs.comReviews 5,854

4.7
How would you rate Rugs.com?
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,854 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 3 days
Florida
1 review
0 helpful votes
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Great Rug Options
May 12, 2025

Easy website to review with great selection of rugs. I was looking for an outdoor rug for my balcony that could deal with the ocean air and wind and sun. I found the perfect one with anchors love it!

Date of experience: May 2, 2025
North Carolina
1 review
0 helpful votes
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Super easy purchase
May 12, 2025

Very user friendly website to navigate!
You guys have it down pat! I would 100% purchase another rug from you in the future!

Date of experience: May 2, 2025
Maryland
1 review
0 helpful votes
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Site was very easy to navigate and very user friendly with using the filters of size and color. Can't wait to receive our rugs!

Date of experience: May 2, 2025
New Jersey
1 review
0 helpful votes
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Good selection and pricing
May 12, 2025

Purchased 2 outdoor rugs for front porch, and one 9x12 washable for foyer. Website was easy to navigate. Good size, color, theme and fabric variations.

Date of experience: May 2, 2025
Mississippi
1 review
0 helpful votes
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Happy with every purchase
May 12, 2025

I am happy with every purchase I have made from Rugs USA B ice rugs, made well Great costumer service.Ive never had an issue with delivery or returns. I recommend RugsUSA

Date of experience: May 2, 2025
California
1 review
0 helpful votes
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Good experience.
May 12, 2025

It took some time to figure out the process but once I did it worked fine.
I wish you had 10 foot round pad to go with the 10 foot round rugs I ordered.

Date of experience: May 2, 2025
California
1 review
0 helpful votes
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I needed something to cover my cracking porch floor that was attractive, slightly ethnic, but that would match the colors of the flowers in bloom in the flower beds. Sound tough? Nope! I found the perfect rug! I will send pics when I have the rug out.

Date of experience: May 2, 2025
Massachusetts
1 review
0 helpful votes
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I'm upset as the rug is very thin and unless I pay another 90 for a pad it feels like the floor still

Date of experience: May 2, 2025
Alabama
1 review
0 helpful votes
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Colorful Rugs
May 12, 2025

Generous variety of rugs to choose from. Checkout was easy and offered many options for payment. Really appreciate the bargain offered during the sale for the month of May.

Date of experience: May 2, 2025
Wisconsin
1 review
0 helpful votes
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Rugs for hallway
May 11, 2025

Was pretty easy to shop on your site, and easy to order. Wonderful choices. Appreciated the reviews to help me in my decision.

Date of experience: May 1, 2025
Texas
1 review
0 helpful votes
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I found what I was looking for!
May 11, 2025

I found a bright, colorful rug for our deck that is exactly what I was looking for! It's colorful and just the right size.

Date of experience: May 1, 2025
Illinois
1 review
0 helpful votes
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Third Purchase
May 11, 2025

Great selection and prices you can afford! Shipping time is unbelievable- fast & Free! Don't usually hear of that!

Date of experience: May 1, 2025
New York
1 review
0 helpful votes
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Happy Customer
May 11, 2025

I've purchased here for years always been a good experience the rugs nice the filters work well n shopping is easy. I am a thorough shopper I look shop look shop n look again

Date of experience: May 1, 2025
Ohio
1 review
0 helpful votes
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Not my 1st rug
May 11, 2025

Easy ordering, checkout, and financing. I have ordered before and happy with purchases...

Date of experience: May 1, 2025
Indiana
1 review
0 helpful votes
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Shopping for fun!
May 11, 2025

I was able to look at several sizes, colors, and designs before making a final decision. It was easy to use this site.

Date of experience: May 1, 2025
California
1 review
0 helpful votes
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Easy Purchase
May 11, 2025

Lovely selection. Couldn't be easier to purchase on the website. Can't wait to it. Will be going into an area with a lot of traffic.

Date of experience: May 1, 2025
Virginia
2 reviews
0 helpful votes
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Patio up grade
May 11, 2025

I am looking forward to getting the rug it was easygoing. It looks like a very pretty up grade to my patio

Date of experience: May 1, 2025
Indiana
1 review
0 helpful votes
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Multiple purchases
May 11, 2025

Ease of ordering and free shipping are huge bonuses. Quality of merchandise is incredible. The rugs look more expensive than they really are.

Date of experience: May 1, 2025
Michigan
1 review
0 helpful votes
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Great Experience, Good Value
May 8, 2025

The rugs we ordered were exactly as described, and shipped promptly. I feel we got a good value for our money. I liked that I could upload a picture of my room to see how each rug looked before I ordered. Overall, I'm very satisfied, and love my new look!

Date of experience: April 28, 2025
Massachusetts
1 review
0 helpful votes
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I need a rug to put within my puppy's play pen and this one is the perfect size. The website is easy to navigate and there is a good selection of sizes and colors.

Date of experience: April 27, 2025