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Rugs.comReviews 5,851

4.7
How would you rate Rugs.com?
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,851 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 3 days
Wisconsin
1 review
0 helpful votes
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Pleasant Experience
May 18, 2025

We just got our rug delivered today. It only took a few days and it is beautiful. I'm ordering another one for our dining room.

Date of experience: May 8, 2025
Florida
1 review
0 helpful votes
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Great Value, Great Choice, Great Service!
May 18, 2025

I have ordered several rugs and non slip rug pad and all arrived quickly, packaged securely and great quality. I am extremely pleased with my purchase and plan on buying many more rugs in the future from Rugs.com.

Date of experience: May 8, 2025
Washington
2 reviews
0 helpful votes
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Rug Replacement
May 16, 2025

Easiest purchases I've made.
So glad I was able to replace some of my rugs which I have only had since 11/24.
My dog destroyed the ones that I bought in November.
Every rug in my apartment is from the Arlington collection. I love them, I've had more compliments.
I'm giving my fur baby one more chance.LOL

Date of experience: May 6, 2025
Massachusetts
1 review
0 helpful votes
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Horrible Ordering Experience
May 14, 2025

I had a Terrible time trying to place my order with this company. Just awful, and it was very discouraging.

Date of experience: May 4, 2025
Washington
1 review
0 helpful votes
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Great site
May 14, 2025

Easy to find and to scroll through different designs and shapes of rugs. Whether it be indoor or outdoor.

Date of experience: May 4, 2025
Missouri
1 review
0 helpful votes
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Happy Client
May 14, 2025

I have bought several rugs over the years from this company. They have a large selection. Good quality. Fast delivery.

Date of experience: May 4, 2025
Texas
1 review
0 helpful votes
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Rug purchase
May 14, 2025

Great experience with ordering these two rugs. Easy check out process. Looking forward to the delivery and making my patio a stunning place to enjoy.

Date of experience: May 4, 2025
Rhode Island
1 review
0 helpful votes
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Indoor/Outdoor Rug
May 14, 2025

This is my first purchase with rugs.com. So far so good. I like that you have many ways to pay. You had one that works for me so that was my final decision to make the purchase. Thank you.

Date of experience: May 4, 2025
Idaho
1 review
0 helpful votes
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Lots really nice of selections
May 13, 2025

It's easy to look for what you want and there so many options for size and styles!
The website was easy to navigate.

Date of experience: May 3, 2025
District of Columbia
1 review
0 helpful votes
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Navy blue ruggables
May 13, 2025

It was so easy by just putting in the color rug I needed and I had pages of choices. The hardest part was reducing my choices, I got it down to 3 rugs and purchased all three.

Date of experience: May 3, 2025
Minnesota
1 review
0 helpful votes
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Simple Solutiom
May 13, 2025

Easy to see rigs without distractions of other items to make a simple solution
For your new or existing home designs..

Date of experience: May 3, 2025
South Carolina
1 review
0 helpful votes
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Hard time using paypal
May 13, 2025

Had a hard time using pay pal. I gave up and got out the CC. What's up with 100 letters to review. Too much for my liking.

Date of experience: May 3, 2025
Washington
1 review
0 helpful votes
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Great style and value
May 13, 2025

I'm excited to get the rugs I just purchased. The style is more subdued than previous purchases but will mesh with a new decor so my outdoor plants can be the stars of the deck and views. GREAT VALUES!

Date of experience: May 3, 2025
California
1 review
0 helpful votes
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Best place to buy a rug!
May 13, 2025

I buy all my throw rugs, area rugs and runners right here. Great prices and Best Quality!
Just purchased another one. 💙

Date of experience: May 3, 2025
Arizona
1 review
0 helpful votes
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Great Selection
May 13, 2025

Easy Checkout - its of choices and selections - colors are great too - easy web sit tool. This is my third purchase.

Date of experience: May 3, 2025
Colorado
1 review
0 helpful votes
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Quick and easy
May 13, 2025

Found what I was looking for with one click. Found washable rugs in a variety of colors and sizes. The sale was a bonus. I was able to add the rug pads without going to another page.

Date of experience: May 3, 2025
Washington
1 review
0 helpful votes
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Lots of rug choices!
May 13, 2025

Ordering and paying was very easy. Eagerly awaiting arrival of our new rug! I think it will fit perfectly in our newly remodeled kitchen.

Date of experience: May 3, 2025
Florida
1 review
0 helpful votes
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Great Rug Options
May 12, 2025

Easy website to review with great selection of rugs. I was looking for an outdoor rug for my balcony that could deal with the ocean air and wind and sun. I found the perfect one with anchors love it!

Date of experience: May 2, 2025
North Carolina
1 review
0 helpful votes
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Super easy purchase
May 12, 2025

Very user friendly website to navigate!
You guys have it down pat! I would 100% purchase another rug from you in the future!

Date of experience: May 2, 2025
Maryland
1 review
0 helpful votes
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Site was very easy to navigate and very user friendly with using the filters of size and color. Can't wait to receive our rugs!

Date of experience: May 2, 2025