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Rugs.comReviews 5,848

4.7
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,848 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 3 days
Alabama
1 review
0 helpful votes
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Outdoor rugs
May 21, 2025

Wonderful experience so far both this time and in the past! Excellent service and products! (Praying for a quick delivery this time, too!)

Date of experience: May 11, 2025
Arkansas
1 review
0 helpful votes
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Saturn Area Rug
May 21, 2025

Great price on a large area rug. I saw the same rug on another sight for over twice as much!
Easy shopping and free shipping! Fast, simple check-out. Have to wait to check the quality-but I don't expect to be disappointed. I did enjoy the shopping experience on this sight. Lots of choices and plenty of illustrative pictures.

Date of experience: May 11, 2025
Florida
1 review
0 helpful votes
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The option to picture the rug in my room gave me the confidence to know the rug I selected would work great, and that was after seeing that my first choice wasn't going to work. And it was so easy!

Date of experience: May 11, 2025
California
1 review
0 helpful votes
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Great Outdoor Rugs
May 20, 2025

Today i purchased a vibrant multicolor rug for a patio. It's my 3rd rug from rugs.com and I'm a very satisfied customer. So many choices, easy to order, fast delivery. The rugs hold their color and wear very little!

Date of experience: May 10, 2025
Minnesota
1 review
0 helpful votes
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White 4/6 rugs
May 20, 2025

I am grateful for the quick and easy experience. Now I hope the rugs arrive quickly. The directions to follow to order the three rugs were great.

Date of experience: May 10, 2025
Virginia
1 review
0 helpful votes
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Great product
May 20, 2025

Everything about the order is great: shipping, product, and the order's great price. Not my first purchase at Rugs.com

Date of experience: May 10, 2025
Colorado
1 review
0 helpful votes
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Easy ordering
May 19, 2025

Ordering was a breeze. I look forward to receiving my new rug. I hope shipping is as efficient. The color looks like just what I need.

Date of experience: May 9, 2025
Indiana
1 review
0 helpful votes
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Easy site management
May 19, 2025

Quick and Simple process. The web site was self-explanatory. A great many selections were available for purchase. I hope delivery is as seamless as the purchase.

Date of experience: May 9, 2025
South Carolina
1 review
0 helpful votes
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Beachcomber
May 19, 2025

Good quality rug with 2 day delivery. Love the coastal colors and especially the sale price! Will look great in the family room.

Date of experience: May 9, 2025
North Carolina
1 review
0 helpful votes
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Rugs galore!
May 19, 2025

Found the right rug for the right price and size. Wonderful selection with good prices. The Baja selection was really what I was looking for. The check out process was fast and easy. I would recommend this site for anyone looking for a rug!

Date of experience: May 9, 2025
Missouri
1 review
0 helpful votes
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Easy search filters
May 19, 2025

I searched Amazon and couldn't find what I was looking for. A easy search on rugs.com and I found exactly what I was hoping for

Date of experience: May 9, 2025
Virginia
1 review
0 helpful votes
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Very Easy to order from this site!
May 19, 2025

Type in what you need, and it appears! Whatever the price! It only takes a few minutes to find what you need, and place your order.

Date of experience: May 9, 2025
Connecticut
1 review
0 helpful votes
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Great return policy
May 19, 2025

My measuring mistake but simple return. I have re-ordered the right size and will use Rugs.com again soon!

Date of experience: May 9, 2025
New York
1 review
0 helpful votes
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Quick and simple!
May 19, 2025

Quick and simple. Great selection of colors, styles, sizes. Friendly interface. Overall, a pleasant experience.

Date of experience: May 9, 2025
Illinois
1 review
0 helpful votes
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Nasal Rug Purchase
May 19, 2025

I have been looking for an area rug for a long time. Saw the Napal rug I purchased and I was speculating that I probably would return it. No chance! I absolutely love it! Perfect for my living room! I even got a round rug for my hallway! Very happy with the purchase and how quickly it came! Thank you!

Date of experience: May 9, 2025
California
1 review
0 helpful votes
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Easy to use your free bonus credit!
May 18, 2025

I had a free bonus credit from a prior purchase and it was so simple to use it. You just use the scroll bar right on the checkout page to add your credit amount!

Date of experience: May 8, 2025
Illinois
1 review
0 helpful votes
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Best Rugs Ever
May 18, 2025

This will be our 4th or 5th purchase from rugs.com. We have never been disappointed. Quality, shipping, ease of online ordering all 5! Star

Date of experience: May 8, 2025
Wisconsin
1 review
0 helpful votes
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Pleasant Experience
May 18, 2025

We just got our rug delivered today. It only took a few days and it is beautiful. I'm ordering another one for our dining room.

Date of experience: May 8, 2025
Florida
1 review
0 helpful votes
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Great Value, Great Choice, Great Service!
May 18, 2025

I have ordered several rugs and non slip rug pad and all arrived quickly, packaged securely and great quality. I am extremely pleased with my purchase and plan on buying many more rugs in the future from Rugs.com.

Date of experience: May 8, 2025
Washington
2 reviews
0 helpful votes
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Rug Replacement
May 16, 2025

Easiest purchases I've made.
So glad I was able to replace some of my rugs which I have only had since 11/24.
My dog destroyed the ones that I bought in November.
Every rug in my apartment is from the Arlington collection. I love them, I've had more compliments.
I'm giving my fur baby one more chance.LOL

Date of experience: May 6, 2025