On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,975 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
We monitor reviews for authenticity
The rug arrived quickly and in great shape. Happy with the choice, as well.
To my dismay I ordered the incorrect size. Able to return rug, No Problem. Thank You… Then ordered the correct size and it arrived early. Could not be more pleased..
Fits perfectly, color was just like photo showed. Service was the BEST!
Awesome product with fast delivery and friendly customer service with outstanding prices for the products on offer.
I love how squishy the rug feels and the colors are beautiful, just the colors not exactly how it looked online.
We received our runner very quickly and love it!
Thank you!
I really enjoy shopping with Rugs.com. I've enjoyed their selections & love their prices so far. I'm hoping that more washable styles will become more affordable in farmhouse, rustic & western styles, but so far I've bought two & have another one in my cart!
I ordered my rugs online, they arrived very quickly and the quality and design are fantastic! Highly recommended!
The best carpet i ever bought. Is super warm and heavy!
Orderd (easy) it came (pretty quick, happy) looks wonderful.
Trying to get the creases out but know that will happen.
Very Satisfied
Smooth experience overall. Shipping could have been faster but otherwise no complaints.
Rug was perfect fit. Meant to catch the dirt before entering the house.
The staff went over and above to help me get my rug ordered. They also took the time to explain the return policy if by chance the rug did not work for me.
Solid selection, easy navigation, great pricing, damn fast delivery. All reasons I keep coming back!
A friend recommended rugs.com not only for the products but the customer service as well and I couldn't agree more! I got 3 beautiful rugs very quickly and love them!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members