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Rugs.comReviews 5,974

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 1 day

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Missouri
1 review
0 helpful votes
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Great bright rug
October 13, 2023

Excellent selection & size
A perfect runner for the main hallway!

Date of experience: October 13, 2023
New Jersey
1 review
0 helpful votes
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Quality rug
October 13, 2023

Looks beautiful. Buying online was effortless and true to picture.

Date of experience: October 13, 2023
Pennsylvania
1 review
0 helpful votes
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Great Workmanship
October 13, 2023

Beautiful rug with professional looking workmanship. The colors just pop with my decor. Glad I purchased it.

Date of experience: October 13, 2023
Louisiana
1 review
0 helpful votes
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Gorgeous rug!
October 13, 2023

Rug is perfect! Beautiful colors and soft!
Live
That it is a botanical without being tropical.
I ordered a 9x12 but am going to order another 5x7 for different area.

Date of experience: October 13, 2023
Illinois
1 review
0 helpful votes
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New rug
October 13, 2023

Speedy delivery and beautiful round rug for the kitchen. We are very pleased.

Date of experience: October 13, 2023
Florida
1 review
0 helpful votes
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Great Selection
October 12, 2023

I bought a rug that was too large for the area. Returned it with ease for full refund and bought another smaller one. It looks great! The return directions were clear and delivery of new rug was 2 days. Ease of using web site made it stress free! I will use them again.

Date of experience: October 12, 2023
Ohio
1 review
0 helpful votes
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Happy repeat customer
October 11, 2023

Easy to find what I was looking for. Quick delivery. Color is exactly what I wanted, looks like the online image.

Date of experience: October 11, 2023
North Carolina
1 review
0 helpful votes
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Great rugs and padding
October 11, 2023

Very satisfied with rugs, price and delivery. Would definitely buy from this company again.

Date of experience: October 11, 2023
Florida
1 review
0 helpful votes
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Great
October 11, 2023

Great from order- where u can see product in your room. This feature is a great seller for you.
To tracking and prompt delivery. Every thing worked as it should. You should go teach other companies how to operate. 99% of them need training.

Date of experience: October 11, 2023
Texas
1 review
0 helpful votes
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Very happy with my rug!
October 11, 2023

I found a nice rug and it fit my space well! Colors online were pretty close to in person. The rug was delivered on time and wrapped well.

Date of experience: October 11, 2023
Maine
1 review
0 helpful votes
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I ordered online, so that was easy. Haven't received the rug yet, so it's hard to rate the product.

Date of experience: October 11, 2023
North Carolina
1 review
0 helpful votes
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Miranda Rug
October 11, 2023

Looks just as pictured and delivery was super fast!

Date of experience: October 11, 2023
New Hampshire
1 review
0 helpful votes
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Great selection at a great price!
October 10, 2023

The website is easy to use and the "view in my room" feature is an added plus in deciding the best rug choice.

Date of experience: October 10, 2023
Oklahoma
1 review
0 helpful votes
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Terrific company
October 10, 2023

This is the second time we've ordered from Rugs.com. The service is quick. The website is easy to navigate. The selection is fantastic. I thought I had made a mistake in my order. I emailed and got a reply within less than 24 hours! Amazing! Will definitely order again and refer friends and family!

Date of experience: October 10, 2023
Ukraine
1 review
0 helpful votes
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Home rugs
October 10, 2023

This is my first time using this site and it was most pleasant. The pictures were detailed enough to make it easy to compare them to the carpets I already have and want to add the same carpets to my home. Check out was also quite simple so overall, I would absolutely use this site again and will recommend it to anyone looking for the perfect carpet addition to your home.

Date of experience: October 10, 2023
Alabama
1 review
0 helpful votes
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Tracking
October 10, 2023

Did not give me a tracking number. I had to look up the number and contact Rugs.come. Did not even tell me when it would ship.

Date of experience: October 10, 2023
Kentucky
1 review
0 helpful votes
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New area rug
October 10, 2023

Saw this on the site via Facebook and it just spoke to me.

Date of experience: October 10, 2023
Kansas
1 review
0 helpful votes
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Happy girl
October 9, 2023

I recently sold my home and moved to a townhouse. I am in the process of decorating. I am very pleased with the rugs that I have bought so far and I'm looking to buy more. I'd look at the rug that I bought and I am very happy. Thank you for your a great Shipping department the FedEx man was very nice yours truly LaVerne Lyman

Date of experience: October 9, 2023
North Carolina
1 review
0 helpful votes
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Beautiful Persian rug
October 9, 2023

Beautiful rug. Very good quality and excellent price. We love it.

Date of experience: October 9, 2023
Ohio
1 review
0 helpful votes
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9 s 12 indoor outdoor rug
October 9, 2023

The rug arrived quickly and in great shape. Happy with the choice, as well.

Date of experience: October 9, 2023