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Rugs.comReviews 5,964

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,964 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
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Alabama
1 review
0 helpful votes
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Perfect
November 16, 2023

Shipped fast & beautiful. Looks exactly like the photo online.

Date of experience: November 16, 2023
Maryland
1 review
0 helpful votes
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Fast and Easy
November 15, 2023

I received my rugs faster than expected and they are packaged with care. I can't wait to get them adjusted/laid out in the house!

Date of experience: November 15, 2023
Ohio
2 reviews
0 helpful votes
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Beautiful rugs
November 15, 2023

I purchased 3 runners and an area rug. All have beautiful colors and designs

Date of experience: November 15, 2023
Mississippi
1 review
0 helpful votes
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We like rugs
November 15, 2023

I had a good experience with rugs.com!
After having put in my order I had a question for the costumer service representative which was answered politely and professionally! The delivery came on time and the rug is exactly as in the picture of the ad!

Date of experience: November 15, 2023
South Carolina
1 review
0 helpful votes
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Great product
November 15, 2023

The rugs arrived earlier than expected. Love the colors and quality.

Date of experience: November 15, 2023
New Hampshire
2 reviews
0 helpful votes
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Even though three years has passed. We could get the same runners to replace those that I can't save.

Date of experience: November 15, 2023
Colorado
1 review
0 helpful votes
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Shag rug
November 15, 2023

I ordered a 3 x 5 rug for our front door entrance. We have many rugs throughout the house,but not a shag. I wanted a solid red color. I was concerned that it was a shag, but after placing it near the door, I immediately liked the different texture from the other house throw rugs. It arrived in a very short time and was packaged quite securely. My husband and I are quite pleased with this purchase.

Date of experience: November 15, 2023
Utah
1 review
0 helpful votes
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Great Rugs!
November 15, 2023

So very pleased with all of my purchases from this company; they have a tremendous selection that should suit ANY taste. Outstanding quality for the reasonable price. Delivered as promised; This is my go to rug place. Rugs are as pictured; beautiful selection of styles, sizes and colors.

Date of experience: November 15, 2023
Texas
1 review
0 helpful votes
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Rugs.com
November 15, 2023

I have 3 rugs and have been very happy with them
They arrived in a timely manner and they are very good quality

Date of experience: November 15, 2023
Kentucky
1 review
0 helpful votes
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Easy to use, lots to choose from
November 14, 2023

Using the filters and seeing the different variations helps a lot. Really enjoyed the veterans discount over the weekend. As a veteran, I appreciate the gesture.

Date of experience: November 14, 2023
Wisconsin
1 review
0 helpful votes
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Fantastic rugs and service!
November 14, 2023

I just recently found Rugs. Com and am so impressed with the different rug selections, colors and sizes. And they are priced fairly! The shipping is super fast and returns are easy. I don't like to make a return, but sometimes the rug seen in my house isn't quite how I thought it would look or fit. And I find a replacement on Rugs.com! I have some more to purchase - first my dining room/area, next my living room!

Date of experience: November 14, 2023
Illinois
1 review
0 helpful votes
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Beautiful!
November 13, 2023

This is my 3rd order with Rugs.com
The rugs are beautiful and hold up great.
I am redoing my living room and replacing the first rug I bought. It is in good condition and after cleaning my son is happy to give it a new home.

Date of experience: November 13, 2023
Pennsylvania
1 review
0 helpful votes
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Huge selection
November 13, 2023

I went to the site many times before making a decision. There are so many colors, designs, and sizes! I got the rug today, and I like the bright colors.

Date of experience: November 13, 2023
Washington
2 reviews
0 helpful votes
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Very pleased
November 13, 2023

Came in no time at all and I really like it! There was no damage done in transport. I'll shop with them again!

Date of experience: November 13, 2023
Arizona
1 review
0 helpful votes
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Love my Rug!
November 13, 2023

Easy to order, fast delivery
Beautiful colors, I love it!

Date of experience: November 13, 2023
North Carolina
1 review
0 helpful votes
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Quick and efficient
November 12, 2023

Received my rugs and they are great. The only problem was that they were 2 hours late

Date of experience: November 12, 2023
West Virginia
1 review
0 helpful votes
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2 rug order
November 12, 2023

Lots of rugs to choose from and found 2 that I really liked and bought, They will look beautiful in the rooms I chose them for.

Date of experience: November 12, 2023
Kansas
1 review
0 helpful votes
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Great rug
November 12, 2023

Shipped and received very quickly. Great quality rug.

Date of experience: November 12, 2023
Florida
1 review
0 helpful votes
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Great Rug! Great Service
November 12, 2023

I ordered my rug and it was at my door just two days later, perfectly packaged. When I opened it, the rug looked even better than the photo, and it looks beautiful in my house.

Date of experience: November 12, 2023
Florida
1 review
0 helpful votes
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Satisfied customer
November 11, 2023

Prompt service and quality product. The rug was exactly as expected.

Date of experience: November 11, 2023