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Rugs.comReviews 5,965

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,965 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 1 day

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Florida
1 review
0 helpful votes
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Satisfied customer
November 11, 2023

Prompt service and quality product. The rug was exactly as expected.

Date of experience: November 11, 2023
New Jersey
1 review
0 helpful votes
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Really pretty runner!
November 11, 2023

I am very pleased with my new runner! Pretty colors and great quality! Arrived on the time promised!

Date of experience: November 11, 2023
Washington
1 review
0 helpful votes
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Found exactly what I wanted!
November 11, 2023

I placed a order, then changed my mind realizing I wanted something different for my newly remodeled bedroom. I was able to cancel and place a new order for what turned out to be just what I wanted. Love my new carpets, the ease of ordering and satisfaction of customer service when needed.

Date of experience: November 11, 2023
Alabama
1 review
0 helpful votes
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Mitzi s rugs
November 11, 2023

Ordered 1 rug to see the quality when it arrived very pleased so I ordered the rest of my rugs. Arrived 11 8 23. Looked on rugs.com to write a review on 11 10 and noticed the rugs had been drastically reduced as I had saved for this purchase. So sad. Thinking about sending them back.

Date of experience: November 11, 2023
Oregon
1 review
0 helpful votes
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Great rug
November 10, 2023

I was looking something simple. Not patterns, but a color that would add warmth to my living room. This rug is perfect. It arrived in a few days and I love it. Also a reasonable price.

Date of experience: November 10, 2023
New Jersey
1 review
0 helpful votes
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Love it!
November 10, 2023

Fast delivery. Perfect fit in my room so measurements were very accurate

Date of experience: November 10, 2023
Virginia
2 reviews
0 helpful votes
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Waiting for the rug delivery
November 10, 2023

The sales process has been very user friendly. So far they are very meticulous and are going through the steps of cleaning and further inspecting our Persian hand made wool rug. We look forward to the delivery to finish off this transaction.

Date of experience: November 10, 2023
Massachusetts
1 review
0 helpful votes
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Easy to purchased! Great large selection of nice looking, affordable carpets and rugs.

Date of experience: November 10, 2023
Arizona
1 review
0 helpful votes
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Rust Round
November 10, 2023

I like the rug very much. It arrived quickly. The only reason I didn't give it five stars was because it arrived so horribly wrinkled and crinkled up that I'm having a difficult time getting it straightened out.

Date of experience: November 10, 2023
Indiana
1 review
0 helpful votes
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Cozy rug
November 10, 2023

Love the shag rug and will be great to step on after a shower.

Date of experience: November 10, 2023
Pennsylvania
1 review
0 helpful votes
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You have found a new customer. I was hesitant to order the rug online. However, the process was timely and I am satisfied with the beautiful rug.

Date of experience: November 10, 2023
California
1 review
0 helpful votes
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Great rugs and fast delivery
November 10, 2023

Title says it all. I really love my new rugs and they arrived faster than I expected. They look great in my space and I would definitely recommend this site.

Date of experience: November 10, 2023
Missouri
1 review
0 helpful votes
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So quick and cheap!
November 9, 2023

I was told to use rugs.com by a friend and it did not disappoint! It got here so quickly and I got it on sale

Date of experience: November 9, 2023
New Hampshire
1 review
0 helpful votes
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Good deal
November 9, 2023

Rugs arrived in two days after ordering. Rug was fluffy as described and as nice as picture design.

Date of experience: November 9, 2023
Georgia
1 review
0 helpful votes
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Easy-to-use
November 9, 2023

Finding and ordering was very easy and delivered very quickly.

Date of experience: November 9, 2023
Massachusetts
1 review
0 helpful votes
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Sprucing up for the Holidays
November 9, 2023

Very easy shopping. Have used the site before with great success. Had some rugs for over 12 years, still in excellent condition but just needed something new after painting and remodeling. Rugs arrived today, look great!

Date of experience: November 9, 2023
Colorado
1 review
0 helpful votes
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Large Neda rug
November 9, 2023

Rug arrived earlier than expected. That was a nice surprise.

Date of experience: November 9, 2023
Rhode Island
1 review
0 helpful votes
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So disappointed
December 7, 2023

The rug I chose arrived last night.
This morning I laid it out on the tile floor. It is full of waved and they are settling down.

Date of experience: November 9, 2023
California
1 review
0 helpful votes
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Great experience
November 9, 2023

This site is so easy to navigate through, great selection of product. Quick and painless, ordered 3 rugs in a matter of minutes, shipping is fast as well. Love it!

Date of experience: November 9, 2023
Arkansas
1 review
0 helpful votes
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Happy costumer
November 9, 2023

Ordering was fast and easy. And in no time I had my beautiful rug.

Date of experience: November 9, 2023