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RoyalHolidayReviews 54

2.2
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RoyalHoliday Reviews Summary

RoyalHoliday has a rating of 2.2 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with RoyalHoliday most frequently mention timeshare solutions and maintenance fees. RoyalHoliday ranks 1391st among Travel sites.

service
30
value
30
shipping
4
returns
4
quality
28
Texas
1 review
0 helpful votes
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Royal Holiday SCAM
January 29, 2025

If I could put Zero stars I would. If you want a bad experience after spending your hard earned money, sign up for Royal Holiday vacation club. This is the worst way to spend your money. They lie to you, they take your money on false promises and then seem to laugh in your face. We have unfortunately been in a terrible relationship with this scam company for 23 years. I have been unable to even sell my membership. That is just how bad of a deal time shares are. Every time you try to book a vacation through them they never have what you want available. We used the service twice since we have joined. The first time we went to Disneyworld I would rate that experience a 2 at best. The second time we went to Miami. The hotel accommodations were another 2. They promise 4 and 5 star hotels but the best you might get is a 3. If someone comes to you with Royal Holiday, Run!.

Date of experience: March 5, 2003
Alabama
1 review
0 helpful votes
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Total rip-off
January 13, 2025

Will tell you anything to get you to buy but won't deliver. Very little chance of booking when and where you want. When you do stay somewhere, you'll be in a one-star property that you'll end up pay as much or more for in additional fees than you could have booked online somewhere. Stuck with maintenance fees that go up and up. Total scam

Date of experience: January 13, 2025
Texas
1 review
1 helpful vote
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Royal holiday club is a waste of money. The places you want to go to are seldom if ever available. The maintenance fees increase every year. Please do not buy a timeshare or a royal holiday vacation club membership. Your money is better spent just saving your money and taking the vacation you really want. Royal Holiday sucks!

Date of experience: December 31, 2024
Texas
1 review
0 helpful votes
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Royal Holiday Club just wants your money.
My membership is totally worthless.
I can book much cheaper vacations on Expedia.
Also, RHC staff has no integrity.
They are lazy and lie with no remorse.
RHC only wants your money...

Date of experience: June 6, 2024
Florida
1 review
0 helpful votes
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Gente não comprem os planos pra sócios, uma furada!
Tudo você tem que pagar extra para desbloquear pontos já pagos!
Em Cancún não aceitam um 1 adulto com dois filhos no quarto, tem que pagar o preço de quarto extra! Um absurdo total!
Nenhum agente está nem aí pra você! Eles não se importam você já comprou o pacote mesmo, já pagou e se dane!
Pior compra da Vida esse plano!
NÃO COMPREM

Date of experience: March 6, 2024
New Jersey
1 review
2 helpful votes
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Be careful if you're approached by any salespeople affiliated with this company. For starters, they don't know how to take "no" for an answer and will harass you for hours until you agree to a membership. Stay persistent and walk away! A membership with these people is miserable! They will entice you with free vacation nights included in your contract, and then make you pay money for your stay anyways, on top of the insane annual fees. We've spoken to four different, "clueless" reps about canceling and we're still being redirected between departments. Shady people who don't know how to honor a contract. It's no wonder there's a class action lawsuit underway.

Date of experience: January 15, 2024
Canada
1 review
1 helpful vote
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As members for a number of years, we have found that we do save $$ on our vacations. The down side to this is that it is a lot of work to ensure you can find a flight & that they have rooms available in your chosen resort. Once we do book a resort and pay with our credit card, within a short time the credit card is compromised and we have to go thru the steps of calling to report fraudulent purchases, cancel the card & wait for a new one. Note that the credit card for this transaction is only used a couple times a year and the fraud is always after a Royal Holiday payment. My last disappointment is during Covid when we couldn't fly anywhere, Royal Holiday refused to let us carry over our points, hence we paid 3 years for nothing.

Date of experience: September 28, 2023
Canada
1 review
2 helpful votes
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Scam...Fraud
July 23, 2023

Scam and fraud...do not provide any credit card info,...they will make purchases

Date of experience: July 23, 2023
DO
1 review
0 helpful votes
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Mi experiencia en Royal holiday ha sido excelentemente, el servicio de los hoteles son geniales! La verdad recomiendo este club de vacaciones nos dan mucha flexibilidad como socios tienen muchos hoteles. Genial, desde que me hice socia no he parado de viajar con ellos…

Date of experience: July 7, 2023
North Carolina
1 review
5 helpful votes
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Let Us Go!
March 12, 2023

Our family purchased a membership and completed our contractual obligation paying on time each year EVEN as our dues increased, points value decreased, quality and quantity of availability decreased. We received confirmation from RH that we met our obligation, but they want us to sign a release. What? We've done our part, and signing a release was not a part of the original agreement. Now RH is calling us asking to pay 2023 dues and threatening harassment. BUYER BEWARE!"

Date of experience: March 12, 2023
Georgia
1 review
0 helpful votes
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Great experience
January 4, 2023

The sales rep was very friendly and went out of his way to answer all of our questions. We decided to try it out to see if we couldn't get down to Mexico for cheaper than we have in the past. Overall the experience was wonderful and we have recommended them to our friends.

Date of experience: January 4, 2023
Texas
1 review
0 helpful votes
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Amazing experience
January 3, 2023

My experience with Royal Holiday was one filled with honesty and integrity. I have not signed up for their service as of right now but I can tell you that I dealt with a young man who was straightforward and honest with me. I contacted Royal Holiday when I ran across them looking for an all-inclusive vacation to Mexico. It is my wife's dream to visit the indigenous ruins in the Yucatan peninsula. I thought it might be a good surprise to book us a vacation in that neck of the woods.

Date of experience: January 2, 2023
New York
1 review
0 helpful votes
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Our vacation was wonderful, thanks to our Royal Holiday Vacation membership and the wonderful staff at our resort in Mexico. Worth every penny.

Date of experience: December 28, 2022
California
1 review
1 helpful vote
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Highly recommended
December 26, 2022

I have always wanted to travel to lots of different places, and my membership finally lets me do that without breaking the bank! We've been on a cruise this year and stayed at a few different resorts in the Caribbean; I would highly recommend getting a membership with Royal Holiday if you're on the fence.

Date of experience: December 25, 2022
California
1 review
0 helpful votes
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Thank you Royal Holiday
December 25, 2022

It was a fantastic vacation and so good for us to get away! I was a little nervous to travel outside of the country as I never had before, but Royal Holiday made it a breeze.

Date of experience: December 23, 2022
Arizona
1 review
0 helpful votes
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It was so much fun
December 21, 2022

We took a cruise with our membership and it was so much fun! I am so grateful for my vacation club membership and how affordable it makes our vacations.

Date of experience: December 21, 2022
Texas
1 review
0 helpful votes
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Exceed our expectations
December 8, 2022

Royal Holiday is just amazing! We have been with them for quite some time now and they just exceed our expectations every time. They are extremely helpful and answer all our questions. The staff is always so great to work with and I know that I can talk to anyone and they will give me the same answer. I am so glad that I went with Royal Holiday and my family always talks about how they want to go back. You cannot go wrong with choosing them over other competitors because they are straightforward and have no hidden fees or sales.

Date of experience: December 8, 2022
California
1 review
0 helpful votes
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Excellent service
December 7, 2022

We have been members with Royal Holiday for quite some time now. We have gone on a multitude of vacations and have always had an amazing time. Recently we had a vacation planned for Christmas to go to Cancun. We were very excited to enjoy the beaches of Cancun instead of the snow. Unfortunately my husband had an accident which has since changed those plans until he can get better. We were worried that we would not be able to cancel our vacation and reschedule it for another time.

Date of experience: December 6, 2022
New York
1 review
0 helpful votes
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There are so many different vacation types. Whether we want to do an all-inclusive resort or on a cruise, we always find the right vacation, thanks to Royal Holiday!

Date of experience: November 14, 2022
North Carolina
1 review
0 helpful votes
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Great customer service
November 13, 2022

I appreciate Royal Holiday and the standards they hold to be honest and upfront. I have had different vacation memberships in the past, and Royal Holiday Vacation Club is by far the best customer experience I have had.

Date of experience: November 13, 2022

About the business


royalholiday.com
Sayville, NY, United States