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Claim Your BusinessRoyalHoliday has a rating of 2.52 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about RoyalHoliday most frequently mention timeshare solutions problems. RoyalHoliday ranks 388th among Travel Other sites.
My experience with Royal Holiday was one filled with honesty and integrity. I have not signed up for their service as of right now but I can tell you that I dealt with a young man who was straightforward and honest with me. I contacted Royal Holiday when I ran across them looking for an all-inclusive vacation to Mexico. It is my wife's dream to visit the indigenous ruins in the Yucatan peninsula. I thought it might be a good surprise to book us a vacation in that neck of the woods.
Warning Royal Holiday Club is a scam! My parents are members of Royal Holiday Club, but every time they try to book the answers is always that the hotel is not available… No matter which hotel is or where it is… Plus, they often ask for money on top of the HC (holiday credit). And that's just the cherry on top of the cake, there are some many more thing about this DODGY COMPANY to say…
My experience with Royal Holiday was one filled with honesty and integrity. I have not signed up for their service as of right now but I can tell you that I dealt with a young man who was straightforward and honest with me. I contacted Royal Holiday when I ran across them looking for an all-inclusive vacation to Mexico. It is my wife's dream to visit the indigenous ruins in the Yucatan peninsula. I thought it might be a good surprise to book us a vacation in that neck of the woods.
Gente não comprem os planos pra sócios, uma furada!
Tudo você tem que pagar extra para desbloquear pontos já pagos!
Em Cancún não aceitam um 1 adulto com dois filhos no quarto, tem que pagar o preço de quarto extra! Um absurdo total!
Nenhum agente está nem aí pra você! Eles não se importam você já comprou o pacote mesmo, já pagou e se dane!
Pior compra da Vida esse plano!
NÃO COMPREM
Products used:
Royal Holiday vacation
Our gastronomy passion was more than satisfied at Playa del Carmen's Grand Riviera Princess. There are eight, yes eight, diverse cultures represented in its specialty restaurants alone. I'm not counting the buffets. And never fear fitness fanatics, you have a world class fitness center and multiple tennis courts to burn those calories.
Tip for consumers:
Locations were beautiful and the accommodation was excellent too.
Products used:
I used their vacation service.
Warning
Royal Holiday Club is a scam! My parents are members of Royal Holiday Club, but every time they try to book the answers is always that the hotel is not available… No matter which hotel is or where it is… Plus, they often ask for money on top of the HC (holiday credit).
And that's just the cherry on top of the cake, there are some many more thing about this DODGY COMPANY to say…
For my son's graduation gift he wanted to go to Mexico on a family vacation. I started searching a couple years in advance and came across Royal. I am happy to say that not only did they help in planning a vacation but it turned out wonderfully. I'm definitely using them for subsequent vacation.
Tip for consumers:
It was an unforgettable experience.
Products used:
Vacation to Mexico
Royal Holiday is just amazing! We have been with them for quite some time now and they just exceed our expectations every time. They are extremely helpful and answer all our questions. The staff is always so great to work with and I know that I can talk to anyone and they will give me the same answer. I am so glad that I went with Royal Holiday and my family always talks about how they want to go back. You cannot go wrong with choosing them over other competitors because they are straightforward and have no hidden fees or sales.
We're fairly new members to this budget-friendly and hassle-free way of vacationing. Knowing their locations are already thoroughly researched and vetted by them eliminates much of the planning leaving more time for the enjoying. Each Mexican location we've been to thus far has been nothing less than stellar and we may very well sample what the entire country has to offer.
Tip for consumers:
The locations were beautiful and the accommodation excellent.
Products used:
Vacation to Mexico
Our family purchased a membership and completed our contractual obligation paying on time each year EVEN as our dues increased, points value decreased, quality and quantity of availability decreased. We received confirmation from RH that we met our obligation, but they want us to sign a release. What? We've done our part, and signing a release was not a part of the original agreement. Now RH is calling us asking to pay 2023 dues and threatening harassment. BUYER BEWARE!"
Tip for consumers:
Don't purchase.
Products used:
Holiday club.
The hotel we stayed at was absolutely breathtaking. Every single solitary night we sat on our very private balcony and enjoyed the sunset with a glass of wine. It was my favorite part of the entire trip. This was my best vacation ever, i got value for every penny I spent. Peace.
Tip for consumers:
I got value value for my money.
Products used:
I used them for vacation.
Be careful if you're approached by any salespeople affiliated with this company. For starters, they don't know how to take "no" for an answer and will harass you for hours until you agree to a membership. Stay persistent and walk away! A membership with these people is miserable! They will entice you with free vacation nights included in your contract, and then make you pay money for your stay anyways, on top of the insane annual fees. We've spoken to four different, "clueless" reps about canceling and we're still being redirected between departments. Shady people who don't know how to honor a contract. It's no wonder there's a class action lawsuit underway.
Products used:
Vacation—not discounted as promised.
I like how much the Royal Holiday Vacation Club has to offer. It's such a great way to plan a fantastic vacation that includes activities I'd never considered before. My entire family has had a great time, and we make the most of it whenever we can. You'll have a great time with flights, cruises, and fantastic accommodations.
Tip for consumers:
It was a near perfect service. Value for money.
Products used:
We used them for our vacation.
As members for a number of years, we have found that we do save $$ on our vacations. The down side to this is that it is a lot of work to ensure you can find a flight & that they have rooms available in your chosen resort. Once we do book a resort and pay with our credit card, within a short time the credit card is compromised and we have to go thru the steps of calling to report fraudulent purchases, cancel the card & wait for a new one. Note that the credit card for this transaction is only used a couple times a year and the fraud is always after a Royal Holiday payment. My last disappointment is during Covid when we couldn't fly anywhere, Royal Holiday refused to let us carry over our points, hence we paid 3 years for nothing.
We have been members with Royal Holiday for quite some time now. We have gone on a multitude of vacations and have always had an amazing time. Recently we had a vacation planned for Christmas to go to Cancun. We were very excited to enjoy the beaches of Cancun instead of the snow. Unfortunately my husband had an accident which has since changed those plans until he can get better. We were worried that we would not be able to cancel our vacation and reschedule it for another time.
They are the biggest scam artists in the industry. Almost paid $7k and realized the destinations I wanted to go too were not available and they were going to go thru another company which would have cost the same as using an app or travel agent. Completely aggressive and rude when you get thru to the 5th manager. Hilarious when they keep sending one person after the other.
Neither of us were sure what to expect and we were basically crossing our fingers and hoping for the best. I'm happy to say that we just returned from our vacation and we had a blast. The room was big and most importantly it was clean and with a view of the ocean. We had so much fun and cannot wait until we can go again.
I have always wanted to travel to lots of different places, and my membership finally lets me do that without breaking the bank! We've been on a cruise this year and stayed at a few different resorts in the Caribbean; I would highly recommend getting a membership with Royal Holiday if you're on the fence.
I'm really glad I chose Royal Holiday for my vacation, and my family always speaks about wanting to go again. You can't go wrong with them over their competitors since they are honest and forthright.
Tip for consumers:
Beautiful location. We had a great time.
Products used:
Holiday
Booking through here was the best decision I could have made for our Mexico vacation and our budget.
Stay clear of this company! We owned 3 timeshares, Royal Holiday was the third timeshare. Because my husband and I are seniors and can no longer travel and our kids didn't want these timeshares, we have gotten out of the other two timeshares with no problem. We had to get a lawyer to help us get out of Royal Holiday and even they have been unsuccessful in terminating our timeshare contract, so we are going to have to default on it. I have NEVER heard of a company not allowing you out of a contract. BEWARE you have been warned about Royal holiday!
Tip for consumers:
Don’t purchase this timeshare, or you will own it forever!
Products used:
Timeshare ownership
Mi experiencia en Royal holiday ha sido excelentemente, el servicio de los hoteles son geniales! La verdad recomiendo este club de vacaciones nos dan mucha flexibilidad como socios tienen muchos hoteles. Genial, desde que me hice socia no he parado de viajar con ellos…
We are all a bunch of adventure buffs and took full advantage of all the amenities, sights, and sounds of life when we went to Ixtapa. Royal Holiday does an amazing job and I am so glad we signed up with them. If not there would have been no way we would have been able to enjoy everything that we ended up being able to do.
Tip for consumers:
The location was mind blowing and accommodation was excellent.
Products used:
I used them for Vacation.
Scam and fraud...do not provide any credit card info,...they will make purchases
Los Cabos was beautiful and relaxing. We loved our vacation here and can't wait to plan the next trip. This CLub let's us travel more and save more.
First Off, Royal Holiday has this convoluted layer of management. Designed to frustrate and deny customers of any sort of customer service with their processes. Royal Holiday does not care. Visited Puerto Vallarta and the hotel was terrible. The first problem we encountered was that we did not have a reservation. Royal Holiday manager then found our reservation, but it was only for 2 people and only a weeks worth of time. The trip was for 4 people and 2 weeks. The Royal Holiday manager finally got their act together, and disclosed the proper reservation. Finally we were able to get our room. The room was dirty. Hair all over the carpet. Stains on the furniture, we had to have the maids come back and clean the carpet twice. I asked for the some extra towels and royal holiday employees said, No! All the restaurants in the hotel were over crowded and very busy. 1 Hour wait. Also my daughter had cracker crumbs in her food? Suppose to be a nonsmoking hotel. Didn't matter, people still smoked by the pool. The place is a joke. Royal Holiday does hold its employees accountable. Royal Holiday makes excuses for employees bad behavior.
Tip for consumers:
Do not get involved with Royal Holiday . The organization is set- up to to be shady and not truthful about any issues
Products used:
None , we left the hotel
We lucked out with the most perfect vacation thanks to Royal Holiday. I've traveled to Mexico a few times and wanted to have an all-inclusive vacation this year. We chose Cancun and Royal Holiday helped us set up the rest. I am so grateful they have such affordable vacations and memberships.
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