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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I liked the necklace but chain was not very strong. Chain broke and I lost it the first time I had it on.
Loved my earrings and really needed them. Poor quality on the clasp/snap bar. On my white gold earrings, the Snap Bar was too loose and I lost one earring within 2 weeks of my purchase. I am really ticked off about that, as this never should have happened. Will not make another purchase from RS again. I can't even buy a single hoop to match if I wanted to.
The simple detail on this piece of jewelry is lovely. This bracelet will go well with a braided silver necklace I have.
I'm so happy with my purchase! These earrings are elegant and classy. I stared at them for a week online until I Had to buy them. Perfect!
I have purchased numerous pieces from R. S. over the years and have been happy with the quality and look of each piece. The one or two times I had an issue with a piece it was corrected very quickly.
I bought this necklace as a base for a charm necklace for my daughter. She loved it! The emerald was perfect with her other gold charms.
I was able to search for many different stones and found a good selection in all price ranges. Appreciated the fast shipping.
I've always been happy with the jewelry I have purchased. Would like to see more sale prices.
I'm a June baby and I love my pearls. This necklace is so adorable. My new "go-to"! Love it!
Every purchase has been as exactly as described. Quality!
Seamless, the order process was easy and following the status was just as easy.
We use Ross Simon's every year for our retirees and always are more than pleased when the necklaces arrive. Just purchased lab made sapphire earrings for my son's wedding and they are gorgeous and exactly what I was looking for!
Always find what I'm looking for and easy website to navigate.
Saw it online and ordered it. It was a nice quality and looks lovely with the chain I will wear it with.
The overall experience could not have been easier - thank you!
It isa stretch bracelet, very easy to wear hopefully it last long decent price
The style is so unique and eye catching. The stones stand out and sparkle.
Super cute ring for my sister who loves to attend concerts. It is wide enough to show off. High quality & great price! Highly recommend!
Fast and love it. Gave my daughter in law the bracelet and future mother in law a bracelet and I got mothers ring 💙
These earrings are absolutely beautiful and the price was unbelievable. I've only had them a few weeks and have gotten many compliments. Don't hesitate to buy them, they are worth it. The diamonds are good quality and very sparkly! You will not be disappointed.
Ross Simons always has great prices. The jewelry is beautiful and very nice quality!
They are very professional & have exceptional jewelry. I used to buy from them years ago & I saw an add from them recently and looked at their website & I'm hooked again. You can't go wrong with any purchase from them.
You receive your jewelry very fast so you can enjoy it!
I received my earrings before Valentine's Day as promised. They were neatly packaged & in a jewelry pouch with a small cleaning cloth.
Very reasonably priced and great selection.
Versatile wardrobe option at varying price points. Thanks so much for providing pleasant online shopping.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.