On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
These earrings are absolutely beautiful and the price was unbelievable. I've only had them a few weeks and have gotten many compliments. Don't hesitate to buy them, they are worth it. The diamonds are good quality and very sparkly! You will not be disappointed.
Ross Simons always has great prices. The jewelry is beautiful and very nice quality!
They are very professional & have exceptional jewelry. I used to buy from them years ago & I saw an add from them recently and looked at their website & I'm hooked again. You can't go wrong with any purchase from them.
You receive your jewelry very fast so you can enjoy it!
I received my earrings before Valentine's Day as promised. They were neatly packaged & in a jewelry pouch with a small cleaning cloth.
Very reasonably priced and great selection.
Versatile wardrobe option at varying price points. Thanks so much for providing pleasant online shopping.
I identified the diamond rings I wanted (one for me, one for my daughter's birthday) and waited for a true sale. It finally happened and I snapped them up. They were delivered swiftly, and they are gorgeous!
Ring is not at all as described. It has toy quality and do want a full refund!
Shopping with Ross Simon is easy. Be mindful pictures are deceiving.especially with the size..
Very happy to find just what I was looking for.
I purchased 2 gold bracelets (amongst many other items). Upon wearing them, they both completely broke in less than 3 months. I was hoping to have them be heirloom pieces, to be worn for years to come. I justified the purchase this way. I am extremely disappointed in my experience shopping here. I would deter anyone else from purchasing items here as I do not believe they stand the test of time (or even a month!) Items:
2.6mm 14kt Yellow Gold Rope-Chain Bracelet. 7"
3mm 10kt Yellow Gold Herringbone Bracelet. 7"
First time ordering and I was very pleased with my purchase. I will definitely reorder again. Fast shipping, and nicely packaged. Thanks!
Fast delivery; a magnificent selection of every type of jewelry, across many price points.
I love to shop here, wide variety of jewelry. I've been shopping Ross-Simons for at least 15 years!
I've been shopping Ross Simons for years and love it. Great value and service.
I love the jewelry and have been impressed with customer service!
I am never disappointed with my purchases from you. Your products always bring compliments.
My wife will definitely be taken by its beauty. This is stunning.
This bracelet is a work of art! IT stands out! My wife was flawed!
Perfect piece of jewelry arriving very quickly whatever person wants
I absolutely love Ross Rimons. I've bought a few pieces for myself and as a gift. I will definitely continue to shop here first when I'm looking for jewelry. The shipping is wonderful, can't be beat.
Every item that I've bought I've really enjoyed and gift items. Customer service is always very helpful
It was so easy to find some pink jewelry to go with the pink in my outfit, and showing a model with the earrings really helped to make sure earrings were neither too small nor too large.
Good. They treat customers with respect and if we don't like the things we bought. They return it with no problem
Customer experience is important to us and we are glad you are happy with the jewelry and service. We look forward to shopping with you again.
Process of ordering very smooth, arrived promptly but was not as expected
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We know shopping online can be difficult. We try to describe our items as best we can and show them on our model to give the best representation. We always hope you love the item you receive, but If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online and our team can be reached at (800) 835-0919 for assistance. We are always happy to assist. Private message sent.