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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Process of ordering very smooth, arrived promptly but was not as expected
I have ordered with them several times always easy to order website is always easy to deal with and their product is always on time when getting delivery if not earlier..
I am very happy with my order; I wear it all the time. It was a great value.
My late husband and I have purchased a number of pieces of jewelry over the years and have always been pleased with the quality and workmanship. I have Ross-Simons jewelry that I've been wearing for over 30 years, and still love every piece!
I've ordered a lot with Ross-Simons and never been disappointed. Great prices and beautiful diamonds
I ordered a beautiful ring. It was one size too large so I sent back immediately to exchange. It's only been a few days since I sent back and haven't heard anything yet. I'm sure they will make the exchange quickly!
Always such a great price for real gems. The best place to buy jewelry
I have never been disappointed with Ross and Simons. The different colored pearl stud earrings are gorgeous. I only replaced the backings to make them hold better!
Shopping and communication were a good experience. Just not impressed with the product.
Positive, no problem finding what I was looking for. …Quality was great
I've made a few purchases from Ross-Simons in the past couple of years, and they have always gone well: quick deliveries, items match the photos in the catalog, and the prices are excellent. This purchase was no exception. My new bracelet is pretty, delicate and very sparkly - a real eye-catcher. I was also pleased to see that I could get a very affordable warranty to ensure that I would have this piece for many years to come.
I was looking for a rose gold bracelet, but there was no search function, and no "rose gold" option in the choice of metals. I eventually settled on something else, but it was needlessly disappointing. Even Walmart would offer me a key word search function...
... can also be silver! After enjoying adjustable necklaces -- with all their flexibility -- in gold, I realized that I needed one in silver. The rope necklace is very pretty, graceful, and glittery! I have already used it -- and the clasp stays fixed to the proper length. Price was attractive, too.
Pretty little bracelet, but blue topaz was pale and bracelet was snug -- barely 8 inches.
I love all my jewelry from Ross-Simons. Great quality and service. My concierge service partner Marguerite Collins is the best. She keeps me updated on sales and items I'm interested in buying. She's very personable, professional and thoughtful. I can't recommend anyone better.
First class!
Got here fast
Beautiful ring
Very satisfied customer
It is a lovely bracelet and true to the photos online. Will look great when worn with my other gold bracelets!
Always a great experience. I love every piece of jewelry! Always timely delivery and great customer service!
I was looking for earrings that I could wear often and with several outfits. These earrings are beautiful and well- made.
I had no problem with ordering the ring everything went smoothly
I brought this beautiful necklace as a gift for my niece for her graduation from college. She absolutely loved it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members