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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I've made a few purchases from Ross-Simons in the past couple of years, and they have always gone well: quick deliveries, items match the photos in the catalog, and the prices are excellent. This purchase was no exception. My new bracelet is pretty, delicate and very sparkly - a real eye-catcher. I was also pleased to see that I could get a very affordable warranty to ensure that I would have this piece for many years to come.
I was looking for a rose gold bracelet, but there was no search function, and no "rose gold" option in the choice of metals. I eventually settled on something else, but it was needlessly disappointing. Even Walmart would offer me a key word search function...
... can also be silver! After enjoying adjustable necklaces -- with all their flexibility -- in gold, I realized that I needed one in silver. The rope necklace is very pretty, graceful, and glittery! I have already used it -- and the clasp stays fixed to the proper length. Price was attractive, too.
Pretty little bracelet, but blue topaz was pale and bracelet was snug -- barely 8 inches.
I love all my jewelry from Ross-Simons. Great quality and service. My concierge service partner Marguerite Collins is the best. She keeps me updated on sales and items I'm interested in buying. She's very personable, professional and thoughtful. I can't recommend anyone better.
First class!
Got here fast
Beautiful ring
Very satisfied customer
It is a lovely bracelet and true to the photos online. Will look great when worn with my other gold bracelets!
Always a great experience. I love every piece of jewelry! Always timely delivery and great customer service!
I was looking for earrings that I could wear often and with several outfits. These earrings are beautiful and well- made.
I had no problem with ordering the ring everything went smoothly
I brought this beautiful necklace as a gift for my niece for her graduation from college. She absolutely loved it.
I spent over $1,000 on a bracelet and the website indicated that I would receive a $100 voucher to use on a future order which I was planning on using to place another order, but it was never received?
My wife loves it! Very different. Already made another purchase,
As always the jewelry is as advertised. I am very happy with my choice.
The jewelry I have purchased from Ross Simon's is beautiful and I have been very pleased. Beautiful jewelry at a good price.
I havre ordered several items and have been very pleased with each one. Lapis ring was one of my favorites. But all the others were just as beautiful. I feel everything is of good quality. Thank you very much.
I ordered items for my birthday, but overall, it was not the good experience I used to have in the past.
Shopped on ipad and tracking back was time consuming, took me to first page and had to go thru everything to get to where I was.
Recipient was very pleased. Having a chance to include a note with it made it extra special.
Automatic card information filler did not offer correct address or allow manual correction.
Excellent experience overall. Item received was as described
I have been looking at these rings for awhile. I love them and trust the quality of Ross and Simons' jewelry.
I love the website and videos. I would like no AI pics in the future though - makes it too hard to see what it really looks like.
This company is one of the best. Their web site is easy to manage and their customer service will go beyond to help you. I have purchased many items and never a problem.
So easy using your site, not the first time I have and will definitely be back!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members