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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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14 gold, very pretty stud ball earrings. Love them! Want to buy more stud earrings from Ross-Simons.
Customer service was outstanding. My concerning to them. Were most helpful
Very nice, quality product. Unfortunately I will return because the ring is just too big for my small hand.
The necklace is pretty but I was disappointed with the lightweight nature of it. This was the heaviest gram weight offered. Also, it seems to kink easily. It took me several minutes to unkink a few of the links when I opened the shipment.
Excellent which is the reason I am a repeat customer at Ross Simons.
Buying online was great. These are good quality silver earrings. They are a perfect replica of Bottega Veneta tear drop earrings i seen for like $900. You can find them for less, but Ross Simons says their product has a guarantee for free repair and shipping. (if the posts ever come off.) the posts are soldered on and hopefully we should not have issues. I have read complaints from other buyers (they did not buy from Ross Simons), that the posts that are soldered on come off and they have no place to take them. Hence I went with Ross Simons because they guarantee free repairs if it does come off.
Ring is beautiful yet was thinner than I thought it would be. Looks thicker in the picture. Hardly any weight for the cost. I did not choose the thin ring and it was still very thin.
The best shopping experience ever! Easy and reliable!
Fast delivery, order process easy.
I have ordered previously and all items were great!
I found exactly what I wanted at a great price. Ross-Simons is my go-to site for quality jewelry, distinct designs and fair prices.
Great service from phone contact to reviving it in a timely manner
First time ordering from this company. I have a friend who received this necklace and I asked where she got it. I immediately ordered mine. The process was easy. They shipped quickly. The necklace is exactly what I have been looking for. I never take it off. I will order more jewelry from this company.
It's very easy to purchase on line. Products normally are as pictured. Quality is good;.
The products to choose from are plentiful and the purchasing is seamless.
My necklaces are very comfortable to wear and I receive compliments on them. I will continue to shop & purchase from Ross & Simmons as frequently as my budget allows.
It was a great shopping experience and it is my birthday so some nice bling
I lost an earring from a pair I ordered in December 2024. They were cushio like not round. I didn't notice not notice the cm size of pearl and the 2 pairs were returned. I then ordered the 10-11 cm size, but they were round and not like the initial pair. They look very bad and droop. So I now ordered still another pair. I hope they are the same as the originals and are scheduled to be delivered on Saturday.
The earrings you ordered originally in 2024 are not the same as the one's you have been replacing them with. Please contact us at 800-835-0919 to re-order the same pearls that you purchased in 2024. Private message sent.
The necklace is gorgeous, no doubt. But I thought it was rounded and not flat. I did try it on and wore it for a few minutes and it flipped over on my neck. So the flat side was showing. Maybe I miss read or the information was misleading.
The bracelet is very light in weight. But otherwise for the price is gorgeous. I love it.
This was a gift for my daughter's birthday and she loves the earrings.
Tablet, i-phone and laptop each had different websites. I did find what I wanted after searching several sites
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We show the bracelet purchased was sold for $199.00 which is the same price that is currently listed on our website. Please feel free to contact us with any questions at 1-800-521-7677. Private message sent.