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Ross-SimonsReviews 13,560

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
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shipping
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quality
12,028
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Virginia
1 review
0 helpful votes
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Will Do, But Not Perfect
June 23, 2025
Updated review

I was looking for the same simple suede ring boxes with clear windows that I purchased a number of years ago in five different beautiful colors. Apparently, they are no longer available, I needed at least two more in whatever colors might be avaiable. What I purchased is hardly similar. The lids do not have windows and the dimensions, although similarly shallow, are wider and longer, so they will not stack as well with what I already have. I purchased these knowing that they would not be a mirror image, but was desperate for more storage. That being said, I simply wish that Ross-Simons would maintain these wonderful, colorful, well-designed, modestly priced ring boxes in their standard stock of jewelry cases. The various colors help me segregate the gemstones for easy grab-and-go dressing. They were a godsend, and I really need more in every color possible.

Date of experience: June 13, 2025

Was loking for jewelry cases I purchased from Ross-Simons...
June 13, 2025
Previous review

Was loking for jewelry cases I purchased from Ross-Simons several years ago. Suede covers with clear top windows for easy viewing. They came in an array of colors. I looked for them online, but did not find them at Ross-Simons anymore. Really would like to buy them again

Date of experience: June 3, 2025
New York
1 review
0 helpful votes
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I found an anklett... The clasp and the connector ring look very flimsy and the attachment ring it is a birthday gift for my daughter. I certainly hope it does not break

Date of experience: June 13, 2025
Ohio
1 review
0 helpful votes
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The soft blue color of this jewelry box and its soft velvety feel are sumptuous. I used mine for stud and smaller dangle earrings as well as pendants. One thing I like about this box is its low profile, which helps a lot when you are pressed for space. It arrived quickly in perfect condition. A bargain for the price!

Date of experience: June 13, 2025
District of Columbia
1 review
0 helpful votes
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Earrings are pretty
June 23, 2025

Not quite as big as I anticipated. The circles could be a little bigger for more bling.

Date of experience: June 13, 2025
California
1 review
1 helpful vote
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Beautiful earrings
June 23, 2025
Updated review

Beautiful earrings, well made, not heavy, they look great on

Date of experience: June 13, 2025

Beautifulv jewelry, great selection, great prices
November 29, 2024
Previous review

I'm always very pleased with my purchase. The return policy, when needed, is very fair.

Date of experience: November 19, 2024
New York
1 review
0 helpful votes
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Measurements please
June 23, 2025

Please include more specific dimensions for your jewelry. The 3 items purchased looked bigger online. I will be returning all 3 items.

Date of experience: June 13, 2025
Michigan
1 review
0 helpful votes
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June 23, 2025

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Date of experience: June 13, 2025
California
1 review
0 helpful votes
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Beautiful Crucifix
June 23, 2025

I ordered my crucifix. It was timely delivered and I was happy with the quality.

Date of experience: June 13, 2025
Arizona
1 review
0 helpful votes
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As Always, Great!
June 23, 2025
Updated review

I was able to purchase the items I wanted, at prices I could afford, The quality of the items is great and I love everything about my total purchase.

Date of experience: June 13, 2025

Beautiful pieces, great prices and fast shipping
June 13, 2025
Previous review

Beautiful pieces, great prices and fast shipping.

Date of experience: June 3, 2025
Arkansas
1 review
0 helpful votes
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Beautiful statement rings
June 22, 2025

I especially like the large stones and these are gorgeous. I especially like that they are offered in sterling silver. Please stock more large gemstone rings.

Date of experience: June 17, 2025
Arizona
1 review
2 helpful votes
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Emerald dangle earrings
June 22, 2025
Updated review

Love the prompt service, love the number of choices made available. However, I noted that the emeralds were a little cloudy so not the quality that I was hoping for.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 12, 2025
Barbara J. Ross-Simons Rep
3 months ago

The Emeralds are an opaque stone that is in a more natural state. You will see characteristics that occur naturally as it does not have the surface polish of a finished, high-polished stone that would increase the price greatly. We always hope you love the item you receive, but If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online and our team can be reached at (800) 835-0919 for assistance. We are always happy to assist. Private message sent.


Thanks for being prompt and having such a great supply...
June 12, 2025
Previous review

Thanks for being prompt and having such a great supply of beautiful items!

Date of experience: June 2, 2025
Virginia
1 review
0 helpful votes
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This is a beautiful piece from a 1990's estate collection. I love it! Looking forward to wearing this as I get married for the second time at age 52.

Date of experience: June 12, 2025
California
1 review
1 helpful vote
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Lovely necklace.
June 22, 2025

Easy ordering, prompt delivery, quality product(s). Thanks.

Date of experience: June 2, 2025
California
1 review
1 helpful vote
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Heart Anklet
June 22, 2025

Beautiful! I haven't taken it off since I received it. Excellent quality 14k gold. Shipped overnight. One of my favorite pieces of jewelry now.

Date of experience: June 12, 2025
Texas
1 review
0 helpful votes
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Win Win
June 22, 2025
Updated review

Bought RS jewelry for over 20 years. Have always loved the items. Have never had to return anything I have purchased. My husband likes everything I have purchased and keeps giving me money to buy more! WIN -WIN!

Date of experience: June 12, 2025

Better than a shopping mall!
April 19, 2025
Previous review

Better than a shopping mall!

Date of experience: April 9, 2025
New Mexico
1 review
0 helpful votes
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Dragonfly gift
June 22, 2025

My friend recently lost her son very suddenly. I wanted to give her a meaningful gift. I saw your silver and turquoise dragonfly necklace and knew it was perfect. The quality is amazing and it is beautiful in its simplicity.
She loves it and was very touched.

Date of experience: June 6, 2025
Texas
1 review
0 helpful votes
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Adore Ross Simon products.
June 22, 2025

Ross Simons is my favorite jewelry store. This ring is quite lovely.

Date of experience: June 12, 2025
Pennsylvania
1 review
0 helpful votes
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Onyx Rings
June 22, 2025

I bought both the gold and silver black onyx ring. They coordinate beautifully with with style of dress and ME. The gold ring to celebrate my 80th. And the silver because I continue to be a cancer survivor - and I deserve it. Love RS jewelry; withstands time.Have pieces I bought over 30 yrs ago

Date of experience: June 12, 2025
New York
1 review
0 helpful votes
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Great Quality
June 22, 2025

Beautiful pieces at even more beautiful prices! I'm very happy with the items I've ordered.

Date of experience: June 12, 2025
Michigan
1 review
0 helpful votes
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Good company!
June 22, 2025

14 gold, very pretty stud ball earrings. Love them! Want to buy more stud earrings from Ross-Simons.

Date of experience: June 12, 2025