From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Bracelet looked beautiful in catalog, but the diamonds are hardly visible in person.
Received item on time. Ordered Gold Ball Earrings that I thought would be large. I received a return number and sent them back. Girl on the phone was very helpful but they didn't have larger ones that I need.
The experience was fine. The chain is just not substantial enough.
Shopping on the site was very good experience and site navigation was user friendly, the shipping was prompt and the item arrived quickly, the item was NOT broken or damaged, but it appears that it had been polished just before shipping or at some point in its creation, and the polishing process removed 85% of the antiquing (black outlining) on the piece, so it did not appear like the pictured item, not at all, the antiquing had gaps all over the wings and almost none everywhere else, and where it did, it was like small dots, the item was fairly inexpensive and I am fortunate enough to have friends who work in Jewlery who will repair the item for me at the cost of 1 rack of smoked BBQ ribs, lol, but in fairness, I did not contact Ross-Simons, but I did expect better from a place who has been in business since 1952.
The necklace is beautiful and I'm very pleased by the product and the experience.
This was my first order with Ross-Simons. Quick ordering and delivery. They are awesome.
I received my item earlier than expected. Item was exactly as described online shopping. Appreciate the tips on caring for your jewelry.
I absolutely love my new malachite ring. It's delicate, fits well, and the design is smooth with no rough edges to cut or snag. The first day I wore it, I got an immediate compliment.
Returns handled expertly. Prompt service and great communication.
Tremendous selection of high-quality jewelry! There is something for everyone! Quick and easy ordering as well. Thank you!
Difficulty placing order on my phone. Had to go to computer and then couldn't find the bracelet. Site kept offering bracelet I did not want.
I appreciate the products and the service.
Love the service. Love the ring. Fast service. I would order from you again
Wide array of jewelry, with accurate descriptions and photos. Easily found the earring style for which I was searching AND they were on sale!
Nice classy bracelet. Very rich looking and nice weight and size
This is the first time I ordered anything I bought tiny gold hoops. But I am going to order again for a larger pair.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members