business logo of Ross-Simons

Ross-SimonsReviews 13,327

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,387
shipping
50
quality
11,787
This company responds to reviews on average within 2 days

Instant Feedback

61,920 reviews
Ohio
1 review
1 helpful vote
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KUDOS
August 2, 2022

Products always as pictured, shipping prompt and delivery always on time.

Date of experience: August 2, 2022
Florida
1 review
0 helpful votes
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Good value
August 2, 2022

Good value and nice earrings. I am very pleased with my purchase.

Date of experience: August 2, 2022
Kentucky
1 review
0 helpful votes
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The colorings are not quite the same. I have other Murano jewelry from RossSimons and have been very pleased with the vivid colors. I know Murano jewelry varies in color but one seems a lot paler in color than the other..

Date of experience: August 2, 2022
California
1 review
0 helpful votes
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Product was as advertised
August 2, 2022

Good experience, will buy again sometime. Thank you

Date of experience: August 2, 2022
Massachusetts
2 reviews
0 helpful votes
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Birthday Gifts
August 2, 2022

Had no issues with any of the items I ordered. Everything arrived safely.

Date of experience: August 2, 2022
Alabama
1 review
0 helpful votes
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Cheap looking jewelry
August 2, 2022

The gift I ordered arrived without being wrapped, which I had requested. Thank goodness because the anklet looks really cheap and I won't be giving it as the birthday gift for which it was intended.

Date of experience: August 2, 2022
Florida
1 review
0 helpful votes
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Thanks. So very much. Great service and speedy delivery. Awesome

Date of experience: August 2, 2022
Texas
1 review
0 helpful votes
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She likes it.
August 2, 2022

Great, it was the necklace that she wanted. I will order again from Ross-Simons. Thanks

Date of experience: August 2, 2022
Massachusetts
1 review
0 helpful votes
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Quality
August 2, 2022

I will only buy from Ross-Simons, excellent quality.

Date of experience: August 2, 2022
Florida
5 reviews
0 helpful votes
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Family Heirlooms
August 1, 2022
Updated review

I've gained some beautiful, heirloom quality pieces from Ross-Simmons and my latest acquisitions are no exceptions.

Date of experience: August 1, 2022

I bought this pendant a year ago & lost it
June 27, 2022
Previous review

I bought this pendant a year ago & lost it. This isn't exactly the same but I'm thrilled to have found it. Even though it's $200 more. LOL!

Date of experience: June 27, 2022
Georgia
1 review
0 helpful votes
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Not quality material
August 1, 2022

The quality of the items were not up to par. The bracelets had links in them.

Date of experience: August 1, 2022
Oregon
1 review
0 helpful votes
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Gold wheat chain.
August 1, 2022

Fairly easy using Affirm to set up a payment plan.

Date of experience: August 1, 2022
Texas
1 review
0 helpful votes
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Earrings are beautiful
August 1, 2022

Very easy to order and my package arrived pretty quickly. Love my birthday present to myself!

Date of experience: August 1, 2022
Michigan
1 review
0 helpful votes
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I found the perfect emerald earrings for a great price…very happy.

Date of experience: August 1, 2022

Easy online shopping
July 30, 2022
Previous review

Easy online shopping

Date of experience: July 30, 2022
Utah
1 review
2 helpful votes
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Updating my accessories
August 31, 2022

Clasps on the several pieces ordered are so small they are difficult to put on and off. Now I will have to have the clasps replaced at a jewelers. Not convenient.

Date of experience: August 1, 2022
Arizona
1 review
0 helpful votes
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Pretty but tiny
August 1, 2022

The earrings were very pretty, but the picture on the web was gave no indication they were too small to fit a normal ear. I had to return them.

Date of experience: August 1, 2022
Florida
1 review
0 helpful votes
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Happy Customer
August 1, 2022

I have bought several items for a very special someone, and they have all been beautiful and very well received!

Date of experience: August 1, 2022
Virginia
1 review
0 helpful votes
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Lovely
August 1, 2022

Easy to order and so far everything I've order is beautiful!

Date of experience: August 1, 2022
North Dakota
1 review
0 helpful votes
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Very nice
August 1, 2022

Good selection, but i don't like these customer surveys after a purchase, not needed

Date of experience: August 1, 2022
Florida
1 review
0 helpful votes
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Quality pieces
August 1, 2022

I ordered earrings and a ring. Bother we're just as pretty as the online pics.

Date of experience: August 1, 2022