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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Buy beware! The items on line and in the catalogue appear larger than they are. I knew that but it is a good reminder so as not to be too disappointed. The necklace I bought was a gift and I hope she likes it.
This was my first time ordering from Ross Simon's I ordered 2 necklaces and delivery was fast!
The necklace s were exactly what I was expecting they're beautiful nice quality for the price, I already have a wish list, definitely ordering more from them soon.
It was as great as expected based on prior experience. Great product, great customer service.
This ring is beautiful, and much better than expected. My basic color palette includes black, white and red, so this ring is the perfect statement piece to set off any outfit.
No complaints, except I have to return the bracelet for a smaller size
Love it. Anklet is dainty and perfect fit. Like that it has 2 different areas to clip so that you're able to adjust the fit
I have been very pleased to shop with Ross-Simons. I have purchased several beautiful pieces of jewlery and have been very happy with each one.
Beautiful earrings, good quality, however much smaller than pictured on model or expected for the price!
Easy to order and fast delivery. Bracelet was exactly as shown, and I am very happy! Definitely will shop again.
The pearl earrings where flimsy as well as the step bar on the gold hoops. I returned the earrings and wanted to order a different pair. I had a similar pair of pearl earring from RS and they fell apart with use and a pair of Andiamo earrings.
I had to pay $24.00 to return the items with tracking and insurance.
Ross Simon should have a return arrangemant with UPS or USP for returns, if not for free but for a very low return rate. As a result I will not buy any further products from Ross Simon.
Excellent. Since product is gift wrapped, I have not seen it yet.
Ross-Simons is my place to shop for quality, unique, and reasonably priced jewelry--especially sale items.
They ship promptly, and the items are never damaged.
I'm waiting to see if my replacement is sent to me in a timely manner
The gift boxes were wonderful, especially since I had forgotten to request them.
I decided to browse the clearance section after I had received the summer sale catalog. I ended up purchasing two items for my daughter and two items for myself! Great Deals, Huge Savings!
Site was easy to navigate and product was everything I expected and more. New customer for life. I have already found my Christmas present. Also want to mention delivery was two days earlier than first estimate.
I wanted something special for my dear friend for her? 0th?(Its a secret) bday. Haven't given it to her yet. It looks lovely to my eye, and the diamonds, tho tiny, sparkle nicely. I hope she likes it as much as I do!
Beautiful chain necklace, perfect for my sons. Highly recommend it!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret you were not informed of the return policy, we do provide a label to return the order for $4.95 on pieces not as expected. We will listen to the call and work with our representatives to ensure they are clear in the future.