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Ross-SimonsReviews 13,307

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,383
shipping
50
quality
11,766
This company responds to reviews on average within 2 days

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61,892 reviews
California
1 review
0 helpful votes
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I wish i could return it
August 23, 2025
Updated review

My girlfriend took one look at the 3 anklets and the earrings, and we got into a huge argument, and she left, I dont know where she went or if she is coming back, she took most of her things. She didn't think they were real...

Date of experience: August 12, 2025
Barbara J. — Ross-Simons Rep
8 minutes ago

We regret to learn that the pieces weren't appreciated by your partner. Ross-Simons stands by the quality of all of our pieces, and should you receive them back we will be happy to provide you with a refund.


She loves this kind of stuff
August 12, 2025
Previous review

She loves this kind of stuff

Date of experience: August 2, 2025
Ohio
1 review
0 helpful votes
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Rings don't sparkle
August 22, 2025

Ordered two sets of gemstone eternity band rings with emeralds, rubies, and sapphires with white topaz stones in sterling silver and gold plate. The white stones do not sparkle and look like missing stones in some angles. Very disappointing.

Date of experience: August 13, 2025
Texas
1 review
0 helpful votes
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Just ok
August 22, 2025

I did not like the way the stones were set the necklace turns and you always see the backside!
I will be returning the necklace!

Date of experience: August 12, 2025
Minnesota
1 review
0 helpful votes
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All good
August 22, 2025
Updated review

Found a number of items in 2 recent catalogs and placed an order. They came fairly quickly and I liked them all.

Date of experience: August 12, 2025

I ave ordered several times
August 12, 2025
Previous review

I ave ordered several times. Love the items in your catalogs. Web site was fairly easy to use. Have loved everything I have ordered so far.

Date of experience: August 2, 2025
Indiana
1 review
0 helpful votes
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Sophisticated Lady
August 22, 2025

This was my first time experience ordering from Ross Simons. I must admit I was a little nervous. Ordering online, when I'm use to going directly to the jewelry store to see the merchandise and make my purchase. But my two tone bracelet was everything I had desired. The price, delivery, packaging and the customer service was simply wonderful. I will definitely be coming back. Thanks Ross Simons for the opportunity to participate in what my friends do daily and that is to shop online. I was not disappointed.

Date of experience: August 12, 2025
Pennsylvania
1 review
0 helpful votes
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Lots of purchases
August 22, 2025
Updated review

I've bought a ton of jewelry from Ross Simon's and everything has looked good and held up well

Date of experience: August 12, 2025

Quality jewelry at affordable prices
August 12, 2025
Previous review

Quality jewelry at affordable prices

Date of experience: August 2, 2025
California
1 review
1 helpful vote
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A bit disappointed
August 22, 2025

Service was fine, but a bit disappointed in product. Letters so tiny they are difficult to read.

Date of experience: August 12, 2025
California
1 review
0 helpful votes
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Love searching through your jewelry for the right piece. Haven't been disappointed at all

Date of experience: August 12, 2025

I love your jewelry
August 12, 2025
Previous review

I love your jewelry

Date of experience: August 2, 2025
Texas
1 review
0 helpful votes
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Ornaments
August 22, 2025

On line shopping makes shopping easy I I have nothing else to say

Date of experience: August 12, 2025
Louisiana
1 review
0 helpful votes
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Very easy to order items online.
August 22, 2025
Updated review

My order was shipped on time and I was kept updated on the arrival of the order.

Date of experience: August 12, 2025

Easy ordering procedure!
August 12, 2025
Previous review

Easy ordering procedure!

Date of experience: August 2, 2025
Ohio
1 review
0 helpful votes
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Fun & Classy
August 22, 2025
Updated review

I absolutely love my ring. It is stylish and fun! It looks even better in person than the picture portrays. Highly satisfied with this purchase. Looking forward to future purchases.

Date of experience: August 12, 2025

Love your wide variety op options
August 12, 2025
Previous review

Love your wide variety op options.

Date of experience: August 2, 2025
Wisconsin
1 review
0 helpful votes
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Bracelet
August 22, 2025

Not the quality I was expecting and will be returning to them.

Date of experience: August 12, 2025
Alabama
1 review
0 helpful votes
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Perfect experience
August 22, 2025
Updated review

Website ease to view merchandise, secure payment, and quick delivery- and the products were just as pictured and described... a perfect experience.

Date of experience: August 12, 2025

I have purchased several pieces of jewelry from Ross...
August 10, 2025
Previous review

I have purchased several pieces of jewelry from Ross Simons and have always been completely satisfied with the quality, ease of shopping and ordering, as well as delivery.

Date of experience: July 31, 2025
Texas
1 review
0 helpful votes
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A Bons Fide and reputable company
August 22, 2025

User friendly website and accurately displayed its products

Date of experience: August 12, 2025
Arizona
1 review
0 helpful votes
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Good shopping experience.
August 22, 2025

It's easy to order and delivery is quick. RS is a great place to buy gifts and their clearance items are wonderful price and quality.

Date of experience: August 12, 2025
Ohio
1 review
0 helpful votes
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-
August 22, 2025

The experience was great from start to finish. The gift was received right on time for my wife's August 10 birthday.

Date of experience: August 10, 2025
California
1 review
0 helpful votes
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Diamond and ruby bracelet
August 22, 2025
Updated review

My bracelet arrived quickly. I hadn't asked for what width it should be, but it fits with my diamond and London Safire bracelet. It is hard to find a 7 inch bracelet, Ross Simon offered that size, which was nice.
It looks beautiful. Now, if I can figure out the clasp I'm good to go.

Date of experience: August 12, 2025

Ross Simons has a good variety of jewelry and is clear...
August 11, 2025
Previous review

Ross Simons has a good variety of jewelry and is clear on their size and carats.

Date of experience: August 1, 2025
Pennsylvania
1 review
0 helpful votes
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Necklace
August 22, 2025
Updated review

Very good fast delivery over good experience beautiful necklace would buy from store again Thank you

Date of experience: August 12, 2025

Great items easy checkout Thanks
August 11, 2025
Previous review

Great items easy checkout Thanks

Date of experience: August 1, 2025
Georgia
1 review
0 helpful votes
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Tiger earring Tiger Necklace
August 22, 2025

Received my purchase very quickly. Both earrings and necklace were beautiful and quality is excellent

Date of experience: August 12, 2025
North Carolina
1 review
0 helpful votes
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A Must have!
August 22, 2025

Very simple to order. Arrived in a timely manner. Look very realistic. Not heavy on ear lobes.

Date of experience: August 12, 2025