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Ross-SimonsReviews 13,356

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,391
shipping
50
quality
11,816
This company responds to reviews on average within 2 days

Instant Feedback

62,017 reviews
Missouri
1 review
0 helpful votes
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I called her today to see if she had received it and has it safely inside her home. She said she received it but would not open it until tomorrow (8/26/22) on her birthday. Therefore, this is not a review because she did not write this review.

Date of experience: August 25, 2022
Texas
1 review
11 helpful votes
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Superb quality and service
August 25, 2022

Ross Simons always goes above and beyond to have beautiful jewelry and very good customer service.

Date of experience: August 25, 2022
Texas
1 review
10 helpful votes
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Very good quality
August 25, 2022

Very easy to order and great looking jewelry and prices.

Date of experience: August 25, 2022
Ohio
1 review
10 helpful votes
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Very satisfied!
August 25, 2022

Ross-Simons items are very beautiful and are as advertised.

Date of experience: August 25, 2022
Tennessee
1 review
9 helpful votes
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Beautiful earrings
August 25, 2022

Pearl studs are exactly what I wanted. Great quality

Date of experience: August 25, 2022
Pennsylvania
1 review
10 helpful votes
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Reliable Ross-Simons
August 25, 2022

As usual, my order was delivered in a timely manner. I have never had a problem with ordering or returning any item from Ross-Simons. That's saying something in today's world.

Date of experience: August 25, 2022
Florida
1 review
13 helpful votes
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Earrings
August 25, 2022

Love my new earrings! I don't have time for 50 words.

Date of experience: August 25, 2022
Arizona
1 review
0 helpful votes
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Good quality
August 24, 2022

Very good experience. I received on time and I like my order.

Date of experience: August 24, 2022
Ohio
1 review
6 helpful votes
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Anniversary Gift
August 24, 2022

The gift was beautiful, my wife loved it! She wore it later in the day when we went out for the evening.

Date of experience: August 24, 2022
Maine
2 reviews
2 helpful votes
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Great jewelry
August 24, 2022

Good experience but no time to write a more detailed review

Date of experience: August 24, 2022
Massachusetts
1 review
1 helpful vote
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Excellent service
August 24, 2022

Item was received quick! No issues at all. Great product!

Date of experience: August 24, 2022
Ohio
1 review
0 helpful votes
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Christmas ornaments
August 24, 2022

I shop with you often and have always experienced rapid delivery with no problems.

Date of experience: August 24, 2022
Colorado
1 review
1 helpful vote
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Beautiful jewelry
August 24, 2022

I have ordered several rings and they're wonderful! Good variety, quality and never an issue!

Date of experience: August 24, 2022
Texas
4 reviews
2 helpful votes
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Beautiful Ring
August 24, 2022

I purchased this ring to match my watch and it turned out to be a perfect match.

Date of experience: August 24, 2022
South Carolina
1 review
2 helpful votes
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Inaufficient
September 23, 2022

I received my order yesteday, I plan to return it today. I liked the earrings and even the size or them but the post is entirely too short to provide a secure closure. Very unjappy beause ai thought they would be perfect for daily wear to suit my life style, but if they're naduate to even cose they'd be lost before I could leave my house

Date of experience: August 24, 2022
Virginia
1 review
0 helpful votes
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Good
August 24, 2022

Easy to place order - No complaints in the ordering process.

Date of experience: August 24, 2022
New York
1 review
2 helpful votes
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I returned it
September 22, 2022

The stones in the ring were microscopic not at all the the picture showed I returned it the day it arrived for a refund. Not worth the price.

Date of experience: August 23, 2022
Rhode Island
1 review
1 helpful vote
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Great. A no fuss experience. I love shopping here. I can't resist.

Date of experience: August 23, 2022
California
1 review
0 helpful votes
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Great experience
August 23, 2022

As always, Ross-Simons can be counted on for fast, reliable service and quality products.

Date of experience: August 23, 2022
North Carolina
1 review
0 helpful votes
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Gold clip chain necklace
August 23, 2022

Excellent purchasing experience. Quick delivery. Customer service cordial and responsive. Comprehensive return process.

Date of experience: August 23, 2022