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Ross-SimonsReviews 13,356

4.7

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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,391
shipping
50
quality
11,816
This company responds to reviews on average within 2 days

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62,018 reviews

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Florida
1 review
0 helpful votes
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I have been collecting the Gorham Steriling Silver Ornament (now the 53rd Snowflake) and the Sarovski Crystal Annual Ornament every year for over 15 years. I am so excited to see the new additions and order them as soon as they come out. They have been the perfect addition to our Christmas Holiday. Ross -Simons have been the company I order from because they always have the product, they ship them out within 5-7 business days, they are wrapped for shipment (I have never had one arrive broken) and they are always the right price. I have also purchased jewelry from them over the years, for myself and gifts. The quality and style is lovely. I highly recomment them for your jewelry and ornament needs!

Date of experience: August 29, 2022
Alabama
1 review
0 helpful votes
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Sunflower pendant necklace
August 29, 2022

The item was much smaller than pictured on the Facebook ad. It looks like a child's necklace. I will be returning the item.

Date of experience: August 29, 2022
North Carolina
1 review
0 helpful votes
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Satisfied
August 29, 2022

I use the company frequently and have always been satisfied.

Date of experience: August 29, 2022
Alabama
1 review
1 helpful vote
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Fabulous
August 29, 2022

Always satisfied with their products. Beautiful pieces.

Date of experience: August 29, 2022
Ohio
1 review
0 helpful votes
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Love it!
August 29, 2022

Excellent, the necklace was all that I expected and delivered in great time

Date of experience: August 29, 2022
Delaware
1 review
1 helpful vote
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My item (which was a gift) was easy to order and arrived quickly.

Date of experience: August 28, 2022
Maryland
1 review
1 helpful vote
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Jade elephant earrings
August 28, 2022

I bought these to give away for a birthday gift. They are so much lovelier in person.

Date of experience: August 28, 2022
Texas
1 review
0 helpful votes
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Disappointed
August 28, 2022

I had advised this was a gift order but the boxes arrived unwrapped and lacked any packaging suitable for gift items

Date of experience: August 28, 2022
Maryland
1 review
0 helpful votes
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Good experience
August 28, 2022

Service was fast.
I was very happy items received. No prob! Ems at all,

Date of experience: August 28, 2022
New York
3 reviews
1 helpful vote
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Always satisfied
August 28, 2022

As a repeat customer, I am always satisfied with Ross-Simons: quality, selection, prices and service... they never disappoint!

Date of experience: August 28, 2022
New Hampshire
1 review
1 helpful vote
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Easy returns
August 28, 2022

The bracelet was too small. I reordered a larger size because they made it easy to return.

Date of experience: August 28, 2022
Ohio
1 review
1 helpful vote
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Beautiful
August 27, 2022

Beautiful, came pretty fast, will do business in the guy.

Date of experience: August 27, 2022
New Mexico
1 review
0 helpful votes
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?
August 27, 2022

I'm not sure how to feel about it. I didn't know what to expect. I'm sort of surprised at how light it was. Under whelming is the best way to put it. I wouldn't buy again, if given the opportunity.

Date of experience: August 27, 2022
New Jersey
1 review
1 helpful vote
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Anniversary
August 27, 2022

Very delighted with the selection of jewelry Ross-Simons had. Always tough finding the right gift bit with so many great options ti choose from it was much easier

Date of experience: August 27, 2022
New York
1 review
0 helpful votes
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Nice
August 27, 2022

Overall for the price it was a nice engraved bracelet.

Date of experience: August 27, 2022
Ohio
1 review
1 helpful vote
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Very pretty
August 27, 2022

Easy ordering, great price and quick delivery. I will order from Ross-Simon again.

Date of experience: August 27, 2022
Ohio
1 review
1 helpful vote
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...
August 26, 2022

...

Date of experience: August 26, 2022
Pennsylvania
1 review
0 helpful votes
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Minimalist
August 26, 2022

Item #*******,. 80 ct. T. w. Multi-gemstone Station Necklace in 14K yellow gold arrived Thursday, Aug. 25, six days after the order was placed. I appreciate the updating of the tracking information. But the photo of the necklace on the model seems to be enlarged. The necklace itself, though pretty, is thinner than I anticipated. The size of the chain, 0.3 mm, though indicated on the packaging, was not listed in the specs for the item. I probably would not have ordered this particular piece had I known the chain size. Although I will keep it, unfortunately this necklace is far too delicate to be worn regularly, either alone or as a layering piece. Overall, a disappointment.

Date of experience: August 26, 2022
Pennsylvania
1 review
1 helpful vote
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Excellent
I have purchased many items and will continue

Date of experience: August 26, 2022
Virginia
2 reviews
12 helpful votes
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Saved by the necklace!
August 25, 2022

Our daughter's wedding was out of state and I had purchased my gown and shoes but needed a necklace and earrings to complete my outfit.
I searched all local stores and found nothing that could work for that special day.
I saw a Ross & Simon advertisement and went online to look.
I found the perfect necklace and earrings. I had them sent two day delivery and they arrived promptly in lovely packaging all boxed carefully.
The perfect pieces to complete the look.
Great price and excellent quality!
I will be shopping again!

Date of experience: August 25, 2022