business logo of Ross-Simons

Ross-SimonsReviews 13,356

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,390
shipping
50
quality
11,816
This company responds to reviews on average within 2 days

Instant Feedback

62,012 reviews
California
1 review
1 helpful vote
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It is a gift for a friend that we ordered. It is very pretty and I hope the 7 inch bracelet will fit her wrist. The only thing I was disappointed with is that the clasp for closure is so small And difficult for older folks to handle those small rings. I Wish you Would make them
Larger! Thank you…

Date of experience: August 22, 2022
Massachusetts
2 reviews
0 helpful votes
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Regular shopper
August 22, 2022

I like RS they sell quality jewelry at a good price. Never had any trouble returning merchandise.

Date of experience: August 22, 2022
Illinois
2 reviews
0 helpful votes
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Just what I wanted
August 22, 2022

Product arrived, nothing broken, and looked just as I expected. Enjoying the dishes already!

Date of experience: August 22, 2022
Florida
1 review
0 helpful votes
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Pretty necklace
August 22, 2022

This necklace is my granddaughter's favorite. She's 15 yrs old and loves it.

Date of experience: August 22, 2022
North Carolina
1 review
0 helpful votes
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Beautiful Beach Necklace
August 22, 2022

Love the beach and this necklace is a beautiful reminder of great beach moments!

Date of experience: August 22, 2022
Florida
1 review
0 helpful votes
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Ordering of opal necklace@ earrings
August 22, 2022

I was very pleased to receive my order a few days earlier than projected. However, the earrings bent the 1st time trying them on. Expected better quality or different, safer type of closure.

Date of experience: August 22, 2022
Florida
1 review
1 helpful vote
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Happy Customer
August 22, 2022

I ordered 2 prs of earrings in separate orders recently and both orders arrived quickly and I am very pleased with both.

Date of experience: August 22, 2022
Mississippi
1 review
0 helpful votes
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Grateful
August 21, 2022

My total experience when beyong my expectations, they even call me to tell me that I need to be home to sign for my purchase, that I call dedication

Date of experience: August 21, 2022
Georgia
3 reviews
0 helpful votes
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Great jewelry
August 21, 2022

I am always happy with the quality and price of Ross Simons jewelry

Date of experience: August 21, 2022
California
1 review
0 helpful votes
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I love the bracelet thank you.
August 21, 2022

I love the Bracelet. It is beautiful
Do you make one exactly like the 1 I received but in Jade gold bracelet.

Date of experience: August 21, 2022
Minnesota
1 review
0 helpful votes
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Great customer service
September 20, 2022

They fixed the add bombardment. Which started as soon as I ordered

Date of experience: August 21, 2022
Barbara J. — Ross-Simons Rep
over a year old

We have unsubscribed you from our promotional emails. Please allow 72 hours for this to be completed. You may also unsubscribe by clicking the link on the email received or go to our website to update your preference at bottom of our page in the need help section and clicking unsubscribe.

Massachusetts
1 review
0 helpful votes
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Perfection
August 21, 2022

Received items quickly and all items were just as pictured and described.

Date of experience: August 21, 2022
Illinois
1 review
1 helpful vote
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Very Satisfied Customer
August 21, 2022

I love shopping at Ross-Simons! They offer beautiful jewelry at affordable prices and my shopping ecperiences have been a breeze. Love all I"ve purchaded so far Will definitely shop here again!

Date of experience: August 21, 2022
California
2 reviews
0 helpful votes
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Bracelet not long enough and links smaller than shown on website.

Date of experience: August 20, 2022
Michigan
1 review
0 helpful votes
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Valued Collections
August 20, 2022

I am very pleased that Ross-Simons carries the Christmas ornaments that we have annually added to for decades. Their website is so easy to use. Delivery is fast. Thank you.

Date of experience: August 20, 2022
Georgia
1 review
1 helpful vote
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You are asking for too much of my time
You are asking for too much of my time

You are asking for too much of my time

Date of experience: August 20, 2022
South Dakota
2 reviews
0 helpful votes
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Lovely Things Await at Ross Simons
August 20, 2022

I have always had excellent experiences when I buy at Ross Simon. They have excellent items at good prices. Their online site is clear and easy. Their communication is clear and timely, and my purchases arrive in record time. Thank you!

Date of experience: August 20, 2022
Pennsylvania
1 review
6 helpful votes
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No Comment
August 20, 2022

See above. I do not choose to comment at this time.
I'm tired of responding to a survey request every time I interact with companies.

Date of experience: August 20, 2022
New York
1 review
1 helpful vote
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Awesome products
August 20, 2022

Love the quality of the jewelry and at a great price point.

Date of experience: August 20, 2022
Nevada
1 review
2 helpful votes
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Great service
August 19, 2022

I am very pleased with the product and the service

Date of experience: August 19, 2022