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Ross-Simons

Overview

Ross-Simons has a rating of 4.7 stars from 11,851 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

service
1,219
shipping
49
quality
10,243
This company responds to reviews on average within 3 days

Instant Feedback

56,708 reviews
+39
How would you rate Ross-Simons?
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Oregon
1 review
0 helpful votes
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Gorgeous
February 23, 2025

Saw a picture ordered the heart necklace and it's beautiful. Looks like Glass. Giving as a gift very proud.

Date of experience: February 13, 2025
New Jersey
1 review
0 helpful votes
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Stunning!
February 25, 2025

This necklace exceeded my expectations. It looks like the "real deal," and I've been wearing it almost every day.

Date of experience: February 15, 2025
Ohio
1 review
0 helpful votes
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Great company and products. Quick delivery.
March 1, 2025

Great company and products. On time delivery. I have ordered 2 rings. Both are beautiful. Prices are very fair.

Date of experience: February 19, 2025
Ohio
3 reviews
0 helpful votes
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Good customer service
March 7, 2025
Updated review

Customer Service was very knowledgeable and helpful on the returns. Wish they did have a prepaid label for returns.

Date of experience: February 25, 2025

So far good!
May 23, 2024
Previous review

So far good! Hope it doesn't take to long for shipping!

Date of experience: May 13, 2024
Florida
1 review
0 helpful votes
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Haven't put them on yet!
March 13, 2025

Took too long to put in all info. Second, It much effort to remove one item from this order

Date of experience: March 16, 2025
Barbara J. Ross-Simons Rep
2 months ago

We thank you for your perseverance while placing your order. If you have more than one piece in your cart, press the minus sign to reduce the quantity. We hope this helps!

Florida
1 review
0 helpful votes
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My "Go To" Jeweler
January 6, 2025

Ross-Simons has always been my "go to" jeweler. Before I made enough money to shop at Tiffany's, Ross-Simons provided the widest selection of quality products, so that I could always buy my wife beautiful jewelry at whatever price I could afford. Additionally, I could shop the entire selection without going from store to store or from website to website. After I made enough to buy at Tiffany's, I dis buy her some pieces selectively. She has worn the pieces that I bought from Ross Simons at the same time that she wore her Tiffany's pieces. She has received at least as many compliments on her pieces from Ross Simons as she has on her pieces from Tiffany's. I have shopped at Ross-Simons for more than 30 years and now that I am retiring I am only shopping at Ross Simons again. I bought her a very reasonably priced, but beautiful diamond pair of earrings this year for Christmas, and she was thrilled again, without my having to rework our retirement plan..

Date of experience: December 27, 2024
Michigan
1 review
1 helpful vote
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Beautiful bangle
March 22, 2025

Good service...will buy again. It was a nice bracelet. I loved the price and the quick shipping. Thank you.

Date of experience: March 12, 2025
New Jersey
1 review
1 helpful vote
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THE SPARKLE & BRILLIANCE ARE AMAZING
December 21, 2024

I ordered this ring as a Christmas gift for myself. Just a little something to hear to wear on either hand.
Ordering was easy and I received it very quickly.
The pictures on the website do not do this ring justice at all!

Date of experience: December 11, 2024
Florida
1 review
0 helpful votes
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I will order again from RS as I have always been pleased with my purchases. Thanks for your great service!

Date of experience: February 5, 2025
Massachusetts
1 review
0 helpful votes
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Earrings for Christmas
December 19, 2024

Earlier in the year, I had purchased and set aside a white pearl-like expandable bracelet and thought to search for a pair of earrings as well, to give as Christmas presents to my 18-year old granddaughter. Initially, I thought to locate a pair she would wear/like but I spotted a pair of mother of pearl flower shaped earrings that could have been part of a set. When they arrived, I was pleased to note their quality, and just as represented on screen. I hope she loves both!

Date of experience: December 9, 2024
Colorado
1 review
0 helpful votes
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Takes longer than expected
February 2, 2025

Nice jewelry and added sales. Nice tracking to show you where they are in sending the product but it took longer than I expected.

Date of experience: February 2, 2025
Louisiana
1 review
0 helpful votes
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Christmas present for my wife.
December 24, 2024

Beautifully packaged in a grand style. Impressive to give. My wife loves it. Plans to wear layered with a Ross Simmons diamond cross that I also gave her this Christmas. Highly recommended.

Date of experience: December 25, 2024
Texas
1 review
1 helpful vote
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Amazing Ring
December 21, 2024

I decided to be bold and buy myself a ring for Christmas. The price was amazing and, when it arrived, I was blown away by the quality. It is truly my most beautiful piece of jewelry and I have received many compliments on the ring.

Date of experience: December 11, 2024
Massachusetts
1 review
0 helpful votes
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Disappointed
February 16, 2025

I was disappointed. I've always loved everything I've ordered but not this time. The stones are very dull looking.

Date of experience: February 6, 2025
New York
1 review
0 helpful votes
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Can't Win Them All
January 4, 2025

I was disappointed when I received what was supposed to be a pair of 2 tcw black diamond stud earrings. I expected each earring would be1 ct and of equal size, but the earrings were mismatched in size, and it was hard to believe that the carat weight was accurate. I have returned them for a refund.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 18, 2024
Barbara J. Ross-Simons Rep
5 months ago

We do appreciate your feedback. We regret to learn of this issue. We have informed our team. A private message has been sent.

Illinois
1 review
0 helpful votes
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Clip ons
May 22, 2025

Clip earrings are very hard to find and draw. Simmons has always made sure that they have at least a few to buy. And they're beautiful.

Date of experience: May 12, 2025
Montana
1 review
0 helpful votes
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Pendant purchase
May 18, 2025

Wish the pendant would have been twice the size. My experience with Ross Simon's for the most part very positive, I'm sure I will shop again.

Date of experience: May 8, 2025
Louisiana
1 review
0 helpful votes
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Greek key gold hoops
December 23, 2024

I like the look and weight of these, but I normally wear a pair of twisted silver hoops that say they are 3/4 of an inch, the gold Greek key said they were 3/4 of an inch and I expected them to be the same size, they are not. These are the exact size of a dime. If your wear larger hoops I suggest going for a bigger size. But these are really nice for a more demure look.

Date of experience: December 13, 2024
Illinois
1 review
0 helpful votes
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I love Ross-Simons
April 10, 2025

I have several pieces and inherited some from my mother. They are all top quality, never an issue with any of them. All are just beautiful.

Date of experience: March 31, 2025
California
1 review
0 helpful votes
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Birthday Gift
May 14, 2025

The gift arrived timely and nicely gift wrapped. It will be send to a daughter for her birthday so we have not opened it. Thank you

Date of experience: May 4, 2025